Other key information. 11.1 If You have a complaint about anything to do with this Agreement, please write to Bank of China (UK) Limited, ▇▇▇▇ ▇▇▇▇▇▇, ▇ ▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇ or call +(▇▇) ▇▇▇▇▇▇▇▇▇▇▇. If We are unable to resolve any complaint and You are not a business customer, You can apply to have Your complaint resolved by the Financial Ombudsman Service, ▇▇▇▇▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇, ▇▇▇ ▇▇▇. Telephone: ▇▇▇▇ ▇▇▇ ▇ ▇▇▇ (free on mobile phones and landlines), or 0300 123 9 123 or +▇▇ ▇▇ ▇▇▇▇ ▇▇▇▇ if calling from abroad.. If You are a business customer, You may have the right to refer Your complaint to the Financial Ombudsman Service. 11.2 The Financial Conduct Authority of ▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇ ▇▇▇ is the supervisory authority for consumer credit agreements.
Appears in 1 contract
Sources: Credit Card Agreement
Other key information. 11.1 If You have a complaint about anything to do in relation with this AgreementAgreement and any aspect of our services related this product, please write to Bank of China (UK) Limited, ▇▇▇▇ Card ▇▇▇▇▇▇, ▇ ▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇ or call +(▇▇) ▇▇▇▇▇▇▇▇▇▇▇. If We are unable to resolve any complaint and You are not a business customer, You can apply to have Your complaint resolved by the Financial Ombudsman Service, ▇▇▇▇▇▇▇▇ ▇▇▇▇▇Exchange Tower, ▇▇▇▇▇▇London, ▇▇▇ ▇▇▇E14 9SR. Telephone: ▇▇▇▇ ▇▇▇ ▇ ▇▇▇ (free on mobile phones and landlines), or 0300 123 9 123 or +▇▇ ▇▇ ▇▇▇▇ ▇▇▇▇ if calling from abroad.. abroad or email ▇▇▇▇▇▇▇▇▇.▇▇▇▇@▇▇▇▇▇▇▇▇▇-▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇. If You are a business customer, You may have the right to refer Your complaint to the Financial Ombudsman Service.
11.2 The Financial Conduct Authority of ▇▇ ▇▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇ ▇▇▇ is the supervisory authority for consumer credit agreements.
Appears in 1 contract
Sources: Credit Card Agreement