Other Customer Responsibilities Clause Samples
The "Other Customer Responsibilities" clause outlines additional obligations that the customer must fulfill under the agreement, beyond those already specified elsewhere. This may include requirements such as providing timely access to necessary information, ensuring cooperation with the service provider, or maintaining certain standards or conditions relevant to the services being delivered. By clearly defining these extra responsibilities, the clause helps prevent misunderstandings and ensures that both parties are aware of their roles, thereby supporting smooth project execution and reducing the risk of disputes.
Other Customer Responsibilities. The Customer is responsible and will be liable to TELUS for:
a. all access to and use of the Services, including use that breaches this Enrollment Agreement, by any person through the Customer Devices or any other device if the Customer has permitted Services for that device to be activated under this Enrollment Agreement, even if the use is not authorized by the Customer, b. all charges for the use of the Services arising from a lost or stolen Customer Device up to the time that the loss or theft is reported to TELUS customer service, and
Other Customer Responsibilities. In addition to all other obligations and requirements of Customer set forth in this Agreement, Customer will (a) be responsible for its employees' compliance with this Agreement,
Other Customer Responsibilities. Customer shall be responsible for and pay the cost of all necessary repairs, maintenance and replacements, and Lexington shall not be obligated to, nor called upon by Customer to furnish, make or pay for any repairs to or upon the Vehicles and Customer shall have no authority to and shall not incur any expenses therefore for Lexington’s account. Customer further agrees to pay all costs, expenses, fees and charges incurred in the use and operation of the Vehicles, including but not limited to fuel, oil, grease, repairs, maintenance, replacements, tires, storage, parking tolls, fines, registration and license fees and tags, personal property and all other taxes whatsoever on or related to the Vehicles (unless otherwise so indicated on Schedule A or elsewhere in this Agreement). Customer shall reimburse Lexington on demand as additional rental the amount or amounts of any such costs, expenses, fees, charges and taxes paid by Lexington. It is the intent of this Agreement that the Lexington shall receive the rental provided under this Agreement as a net return on the Vehicles. All replacements or substitutions of parts of or in any of the Vehicles shall constitute accession thereto and shall become part of the Vehicles owned by the Lexington or its assignee.
Other Customer Responsibilities. 1. The Authority will provide hands on local support at the Airport and will provide Company with remote access for software support.
2. The Authority’s technical staff will be responsible for the maintenance and support of all on-site workstations and peripherals (first and second level support).
3. Any Third-Party support personnel and/or companies must sign a reasonable confidentiality agreement (NDA) which will be mutually agreed to by the Parties, before being given access to the Company systems installed at the Airport.
4. Remote access to the Company systems hosted on the Airport infrastructure will be provided by the Company Simple Help® system that provides multi-factor authentication (MFA) and secure connectivity for remote connections.
5. Each party shall provide sufficient Personnel to perform its respective obligations, and such Personnel shall possess suitable competence, ability and qualifications and shall be properly educated and trained for the fulfilment of the relevant obligations.
6. Authority shall be responsible for the supervision, management, operation, and control of the Company Solution, except to the extent any such activities are reserved in this Agreement to Company, including, but not limited to:
i. assuring proper machine configuration, program installation, operating system release level, audit controls and operating methods;
Other Customer Responsibilities. Customer shall (i) be responsible for Users’ compliance with this Agreement, (ii) use commercially reasonable endeavours to prevent unauthorised access to or use of the Services, and notify SFDC promptly of any such unauthorised access or use, and (iii) use the Services only in accordance with the User Guide and applicable laws and government regulations, including without limitation Data Protection Laws and Regulations. Customer shall not (a) make the Services available to anyone other than Users, (b) sell, resell, rent or lease the Services (provided that this shall not prevent Customer from reallocating Users to and charging Customer’s Affiliates for such Users as anticipated by this Agreement) (c) use the Services to store or transmit infringing, libellous, or otherwise unlawful or tortious material, or to store or transmit material in breach of third-party privacy rights, (d) use the Services to store or transmit Malicious Code, (e) interfere with or disrupt the integrity or performance of the Services or third-party data contained therein, or (f) attempt to gain unauthorised access to the Services or their related systems or networks. SFDC acknowledges and agrees that the Services can be allocated to the Users either directly by Telefonica Global Technology SAU or by its Affiliates. In addition, access to the Services by subcontractors of the Customer due to technical reasons necessary for the Services to be used by Users (such us hosting services, connectivity, parameterizations, etc.) is herein authorized by SFDC, provided each such person access the Services is provisioned as a User.
Other Customer Responsibilities. Acceptable Use. Customer is responsible for all acts and omissions of its Users in connection with receipt or use of the Services. Customer agrees, and will ensure its Users agree, to act responsibly and not use the Tech Heads Services for any illegal or unauthorized purpose including, but not limited to, hacking, phishing, spamming, identity theft, financial fraud, e-mail spoofing, virus distribution, network attacks, pirating software, harassment, using copyrighted text, sharing illegal software, and unauthorized use of images. Tech Heads has the right to investigate potential violations of this Section. If Tech Heads determines that a breach has occurred, then Tech Heads may, in its sole discretion: (a) restrict Customer’s and Users’ access to the Services; (b) remove or require removal of any offending Content; (c) terminate this Agreement for cause; and/or (d) exercise other rights and remedies, at law or in equity. Except in an emergency or as may otherwise be required by law, before undertaking the actions in this Section, Tech Heads will attempt to notify Customer by any reasonably practical means under the circumstances, such as, without limitation, by telephone or e-mail. Customer will promptly notify Tech Heads of any event or circumstance related to this Agreement, Customer’s or any User’s use of the Services, or Content of which Customer becomes aware, that could lead to a claim or demand against Tech Heads, and Customer will provide all relevant information relating to such event or circumstance to Tech Heads at Tech Heads’ request. Tech Heads agrees to always allow Customer complete and unrestricted access to Customer’s software applications, devices, equipment, hardware, and all Services-related license files so that Customer can audit its Users’ compliance with the terms of this Agreement. Content. Customer is solely responsible for: (a) all Content including, without limitation, its selection, creation, design, licensing, installation, accuracy, maintenance, testing, backup and support; (b) all copyright, patent and trademark clearances in all applicable jurisdictions and usage agreements for any and all Content; (c) the selection of controls on the access and use of Content; and (d) the selection, management and use of any public and private keys and digital certificates it may use with the Services. Required Consents. Customer shall obtain and keep in effect all Required Consents necessary for Tech Heads to perform all its obligations a...
Other Customer Responsibilities. Customer engineers may participate in the launch campaign and the Customer shall make arrangements with the Designated Launch Agency for separate office accommodations and support for Contractor.
Other Customer Responsibilities. ▪ Cherwell Foundations Training must be completed before configuration work begins ▪ Cherwell GO!™ Pre-implementation Checklist must be completed before configuration work begins ▪ Cherwell requires two weeks (14 days) written notice to cancel, or reschedule configuration work ▪ Customer is responsible for testing before move to Production ▪ Access to Customer facilities Customer shall ensure that Cherwell has timely and adequate access to Customer's management, personnel, staff, systems, and premises as reasonably required to provide the Professional Services. ▪ Access to information Customer shall provide Cherwell personnel with appropriate access to information agreed to be pertinent to the completion of the work described herein. Copies of all such documentation will be available to Cherwell prior to starting work. Hard copy, Adobe Acrobat, HTML, and Microsoft Word formats are acceptable. ▪ Access to System and network Customer will provide the Cherwell Software Consultant with all necessary remote access, up to and including Administrator privileges, on systems on which they are installing and/or configuring software. If this access is not granted, a Customer employee with these privileges must be available at all times during Installation and core component setup. The network, e-mail, and database administrator(s) shall be available to assist with the installation of Cherwell Software and as needed for the duration of the engagement. A Customer employee shall be available during any implementation activities or tests Cherwell performs on production machines during the engagement. ▪ System backup Customer shall perform a full back-up of all affected systems prior to starting the work described herein. ▪ Systems and infrastructure ▪ Stable network connections are required to be available and operational for all systems and servers deployed prior to Cherwell Service Management installation. ▪ Customer shall acquire the required versions of the operating system, Microsoft Exchange and any other required products listed in the Cherwell Supported Platforms Guide as well as the correct number of licenses. Cherwell will not provide or install any software or software license that cannot be verified for compliance to copyright or patent laws. ▪ General Internet access must be allowed during test and production setup to allow access to the latest patches and support services. Internet access on the production deployment may be terminated after configuration wo...
Other Customer Responsibilities. Customer shall (i) be responsible for compliance with this Agreement, (ii) use commercially reasonable endeavours to prevent unauthorised access to or use of the Services and notify ALLSORTER promptly of any such unauthorised access or use, and (iii) use the Services only in accordance with the User Guide and applicable laws and government regulations, including without limitation, Data Protection Laws and Regulations. Customer shall not (a) make the Services available to anyone other than User(s) set out in the Order Forms (b) sell, resell, rent or lease the Services, (c) use the Services to store or transmit infringing, libellous, or otherwise unlawful or tortious material, or to store or transmit material in breach of third-party privacy rights, (d) use the Services to store or transmit Malicious Code, (e) interfere with or disrupt the integrity or performance of the Services or third-party data contained therein, or (f) attempt to gain unauthorised access to the Services or their related systems or networks.
Other Customer Responsibilities. Customer is required to designate an authorized caller, who will be responsible to:
A. Provide initial problem-solving assistance to system operators.
B. Coordinate all requests for assistance and act as liaison with Kodak Alaris service personnel.
C. Ensure appropriate problem analysis and corrective actions by following troubleshooting instructions and remedial actions as prescribed by Kodak Alaris.
D. Maintain software documentation and software updates.
E. Perform or have oversight for Customer maintenance and error recovery procedures.
F. Ensure immediate access to equipment for service personnel when service is requested.
G. Provide specific information when processing a CRU, and install the CRU unit per Kodak Alaris’ instructions.