Organizational Experience. Offeror must provide a description of its organization’s experience and history providing Telephone Based Interpreter Services (including their familiarity with, and experience resolving, problems associated with this service). Offeror’s response must also include a description of its business location(s), size, areas of specialization and expertise, client base (including other currently held contracts or agreements with state and/or local government entities). The narrative must thoroughly describe how the Offeror has supplied expertise for similar contracts and must include the extent of their experience, expertise and knowledge as a provider of Telephone Based Interpreter Services.
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Sources: Request for Proposals, Request for Proposals