Order Fill Rate Sample Clauses

Order Fill Rate. Goal: The Contractor is able to fill orders 100% of the time. Performance Target: 100% Calculation: Total number of orders filled monthly divided by total number of orders placed monthly

Order Fill Rate. Goal: The Contractor is able to fill orders 100% of the time. Performance Target: 100% Calculation: Total number of orders filled monthly divided by total number of orders placed monthly Invoice Credit: If the Contractor is unable to fill the order and if then the Contractor and the Requesting Entity cannot come to an agreement on a replacement commodity that is acceptable to the Requesting Entity in a reasonable time period, then the Contractor must provide the Requesting Entity with a future Invoice Credit in an amount equal to three percent (3%) of the total value of the cancelled order. Each future Invoice Credit stemming from Metrics 2 and 3 will remain available to the Requesting Entity for up to a year after the contract term ends and applied to the subsequent future orders until the Invoice Credit has been fully depleted.

Order Fill Rate. Order Fill rates will be maintained at 95% or greater. Order Fill rate heretofore, will be defined as “the ratios of the number of items on an order filled completely and delivered within the delivery timeframe to the total number of lines or an order.” Contractor is responsible for providing corrective action per each incident of failure to maintain required fill rate of 95%. Should a contractor consistently fail to meet this fill rate without acceptable corrective actions, the contractor will be deemed irresponsible, and the contract canceled.