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When you open a Business Current Account with us, we'll ask you if you want to register for Online Banking. In order to register for Online Banking, you will need to complete the relevant section of the account mandate or complete the online banking application form for business customers. By signing up to Online Banking, you are agreeing to the additional terms and conditions below. To use our Online Banking, there are some things you will need. These are: \u2022 a valid mobile phone number and email address, and \u2022 our Cynergy Bank Authenticator or, if you don't have a smartphone to download the app, you can ask us for a Digipass\u00ae. All individuals authorised to act for you who want access to Online Banking will need to give us a valid mobile phone number and email address. They will also need to download the Cynergy Bank Authenticator or ask us for their own Digipass\u00ae if requested. You can download the Cynergy Bank Authenticator from all major app stores. You can find it by searching Cynergy Bank Authenticator. It is your responsibility to keep your contact information up-to-date. This is important as we sometimes need to get in touch with you about your account or Online Banking using these contact details. We have the right to suspend your Online Banking in some circumstances. This includes when: \u2022 we need to do any maintenance, repairs or upgrades, or \u2022 for any of the reasons set out in Part A of this agreement in the \"Keeping your account safe\" section. If we need to suspend your Online Banking, we will tell you before we do this or, if that isn\u2019t possible, immediately afterwards. We will usually tell you why we've suspended your access unless there are legal or security reasons why we can't. We'll make Online Banking available to you again once the reasons for suspending it no longer apply. You are responsible for whatever technology you use to access Online Banking. By using Online Banking, you agree to follow the requirements and recommendations set out in the \"Security\" section of our website. These can be found here Cynergy Bank When using Online Banking, you agree: \u2022 to ensure your computer and mobile device comply with any standards we tell you about from time to time, \u2022 to keep information, designs and techniques of our Online Banking portal confidential, \u2022 to tell us straight away of any failure or error when you send or receive instructions using Online Banking, \u2022 that the copyright and other rights in our Online Banking are ours, and \u2022 not to alter, copy or allow any third party to access Online Banking without our consent. You can find out information on how to keep your account secure when you're using Online Banking in Part A of your agreement. The information below explains some of the other ways that you can keep your account safe online. If you want to access Online Banking using your desktop computer, you should always make sure you type our website address into your web browser. Never visit Online Banking through a link in an email or a search engine. We also strongly recommend you download the Trusteer Rapport security software, which is supplied free of charge by IBM. This provides additional protection for you by keeping your details secure. It also works alongside your existing anti-virus and firewall software to give you more protection. Even if your computer has a virus, it can make the difference against identity theft and fraud. Online Banking and its contents are subject to copyright and the information held is only for your use, and any third parties you have authorised to use your account. You may not download, transmit or modify the site without our prior permission. 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We don't charge you for Text Message Services. Text Message Services is a service we provide. You can request that we send you certain account information by text message, such as your weekly balance information. We'll ask you to choose what information you would like to receive when you sign up to Text Message Services. You can subscribe to Text Message Services through your Online Banking or by getting in touch with us by telephone during our opening hours. 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