{"component": "clause", "props": {"groups": [{"samples": [{"hash": "lyq6omWJBv6", "uri": "/contracts/lyq6omWJBv6#operational-availability", "label": "Agreement and Disclosure Statement for Electronic Banking Services", "score": 36.1991386414, "published": true}, {"hash": "8IALqjAjTaK", "uri": "/contracts/8IALqjAjTaK#operational-availability", "label": "Agreement and Disclosure Statement for Electronic Banking Services", "score": 35.5669784546, "published": true}, {"hash": "kQkZ9UZRym5", "uri": "/contracts/kQkZ9UZRym5#operational-availability", "label": "Agreement and Disclosure Statement for Electronic Banking Services", "score": 35.3193016052, "published": true}], "size": 16, "snippet_links": [{"key": "service-providers", "type": "clause", "offset": [26, 43]}, {"key": "responsibility-for", "type": "clause", "offset": [52, 70]}, {"key": "the-operation", "type": "clause", "offset": [71, 84]}, {"key": "availability-of", "type": "clause", "offset": [113, 128]}, {"key": "wireless-device", "type": "definition", "offset": [133, 148]}, {"key": "mobile-network", "type": "definition", "offset": [152, 166]}, {"key": "mobile-banking-service", "type": "clause", "offset": [199, 221]}], "snippet": "Neither we nor any of our service providers assumes responsibility for the operation, security, functionality or availability of any Wireless Device or mobile network which you utilize to access the Mobile Banking Service.", "hash": "2847e7300d7e18587e4c54a1b5b9603a", "id": 1}, {"samples": [{"hash": "3MYSkufCcpn", "uri": "/contracts/3MYSkufCcpn#operational-availability", "label": "Purchase Order Terms and Conditions Agreement for Lease of Computer Equipment", "score": 23.5122470856, "published": true}, {"hash": "1xkqdcowTNw", "uri": "/contracts/1xkqdcowTNw#operational-availability", "label": "Purchase Order Terms and Conditions Agreement for Lease of Computer Equipment", "score": 22.7827663422, "published": true}, {"hash": "2VJm2n4yz02", "uri": "/contracts/2VJm2n4yz02#operational-availability", "label": "Purchase Order Terms and Conditions Agreement for Lease of Computer Equipment", "score": 20.1895961761, "published": true}], "size": 10, "snippet_links": [{"key": "the-percentage", "type": "definition", "offset": [21, 35]}, {"key": "the-equipment", "type": "clause", "offset": [57, 70]}, {"key": "normal-operations", "type": "clause", "offset": [88, 105]}, {"key": "the-term-of-this-agreement", "type": "clause", "offset": [126, 152]}, {"key": "necessary-for", "type": "definition", "offset": [169, 182]}, {"key": "scheduled-maintenance", "type": "definition", "offset": [190, 211]}, {"key": "five-percent", "type": "clause", "offset": [242, 254]}, {"key": "total-time", "type": "definition", "offset": [268, 278]}, {"key": "availability-percentage", "type": "definition", "offset": [347, 370]}, {"key": "the-purchase-order", "type": "clause", "offset": [407, 425]}, {"key": "in-the-event", "type": "clause", "offset": [427, 439]}, {"key": "characteristics-of-the", "type": "clause", "offset": [459, 481]}, {"key": "item-of-equipment", "type": "definition", "offset": [499, 516]}, {"key": "day-period", "type": "clause", "offset": [613, 623]}, {"key": "new-equipment", "type": "definition", "offset": [778, 791]}], "snippet": "Lessor warrants that the percentage of time during which the Equipment is available for normal operations during any month of the term of this Agreement, excluding time necessary for normal scheduled maintenance, shall equal or exceed ninety-five percent (95%) of the total time available (the operational availability), or such other operational availability percentage as may be specifically set forth in the Purchase Order. In the event that the operating characteristics of the Equipment or any item of Equipment fall below such operational availability percentages by five percent (5%) or more during any 90 day period, or by ten percent (10%) or more during any 30 day period, Lessor agrees at Lessee\u2019s request to replace promptly such Equipment or item of Equipment with new equipment so as to attain ninety-five percent (95%) operational availability.", "hash": "83d80918301d7c6d77dd04bd8c0a37b1", "id": 2}, {"samples": [{"hash": "6GthN2muzYw", "uri": "/contracts/6GthN2muzYw#operational-availability", "label": "Memorandum of Agreement", "score": 24.5701580048, "published": true}], "size": 4, "snippet_links": [{"key": "specified-purpose", "type": "clause", "offset": [50, 67]}, {"key": "reliability-and-maintainability", "type": "clause", "offset": [112, 143]}, {"key": "logistics-support", "type": "clause", "offset": [159, 176]}, {"key": "the-system", "type": "clause", "offset": [194, 204]}, {"key": "relates-to", "type": "definition", "offset": [210, 220]}, {"key": "total-time", "type": "definition", "offset": [225, 235]}], "snippet": "The probability that a system can be used for any specified purpose when desired. It includes both the inherent reliability and maintainability parameters and logistics support effectiveness of the system that relates to the total time the system might be desired for use. Ao is defined as follows: Ao = Uptime Total Time Which is equivalent to: Ao = MTBDE MTBDE + MDT", "hash": "cef627d8600aa5e062c848dd63aaa5bf", "id": 3}, {"samples": [{"hash": "lejRn6qN0RK", "uri": "/contracts/lejRn6qN0RK#operational-availability", "label": "Agreement and Disclosure Statement for Electronic Banking Services", "score": 29.6117591858, "published": true}, {"hash": "75Wig8QQ4xl", "uri": "/contracts/75Wig8QQ4xl#operational-availability", "label": "Agreement and Disclosure Statement for Electronic Banking Services", "score": 26.2087612152, "published": true}], "size": 3, "snippet_links": [{"key": "service-providers", "type": "clause", "offset": [26, 43]}, {"key": "responsibility-for", "type": "clause", "offset": [52, 70]}, {"key": "the-operation", "type": "clause", "offset": [71, 84]}, {"key": "availability-of", "type": "clause", "offset": [113, 128]}], "snippet": "Neither we nor any of our service providers assumes responsibility for the operation, security, functionality or availability of any", "hash": "792e0ad5780c7207853d60327d55c7ae", "id": 4}, {"samples": [{"hash": "1m6XBQCxwai", "uri": "/contracts/1m6XBQCxwai#operational-availability", "label": "Memorandum of Agreement", "score": 22.7987670898, "published": true}, {"hash": "9w9B0m2ckJE", "uri": "/contracts/9w9B0m2ckJE#operational-availability", "label": "Memorandum of Agreement", "score": 21.5147151947, "published": true}], "size": 3, "snippet_links": [{"key": "capable-of-operating", "type": "definition", "offset": [59, 79]}, {"key": "maintenance-and", "type": "clause", "offset": [125, 140]}, {"key": "in-accordance-with", "type": "definition", "offset": [194, 212]}, {"key": "operational-mode", "type": "clause", "offset": [221, 237]}, {"key": "total-downtime", "type": "definition", "offset": [382, 396]}, {"key": "operating-time", "type": "definition", "offset": [433, 447]}, {"key": "standby-time", "type": "clause", "offset": [467, 479]}, {"key": "not-operating", "type": "definition", "offset": [481, 494]}, {"key": "the-total", "type": "clause", "offset": [538, 547]}, {"key": "maintenance-downtime", "type": "clause", "offset": [559, 579]}, {"key": "clock-hours", "type": "clause", "offset": [583, 594]}, {"key": "preventive-maintenance", "type": "clause", "offset": [625, 647]}, {"key": "caused-by", "type": "clause", "offset": [739, 748]}, {"key": "maintenance-personnel", "type": "definition", "offset": [780, 801]}, {"key": "consist-of", "type": "clause", "offset": [881, 891]}, {"key": "essential-function", "type": "definition", "offset": [935, 953]}, {"key": "scoring-criteria", "type": "definition", "offset": [1085, 1101]}, {"key": "number-of", "type": "clause", "offset": [1149, 1158]}, {"key": "the-system", "type": "clause", "offset": [1194, 1204]}, {"key": "times-to-repair", "type": "clause", "offset": [1339, 1354]}, {"key": "no-competition", "type": "clause", "offset": [1416, 1430]}, {"key": "and-maintenance", "type": "clause", "offset": [1441, 1456]}, {"key": "not-applicable", "type": "definition", "offset": [1616, 1630]}, {"key": "other-forms", "type": "clause", "offset": [1734, 1745]}, {"key": "depending-on-the", "type": "clause", "offset": [1779, 1795]}, {"key": "inclusion-of", "type": "clause", "offset": [1847, 1859]}], "snippet": "The proportion of time a system is either operating, or is capable of operating, when used in a specific manner in a typical maintenance and supply environment. All calendar time when operating in accordance with wartime operational mode summary/mission profile (OMS/MP) is considered. The formula is as follows: Ao = OT + ST OT + ST + TCM + TPM + TALDT = Total Calendar Time Minus Total Downtime Total Calendar Time Where: OT = The operating time during OMS/MP ST = Standby time (not operating, but assumed operable) during OMS/MP TCM = The total corrective maintenance downtime in clock hours during OMS/MP TPM = The total preventive maintenance downtime in clock hours during OMS/MP TALDT = Total administrative and logistics downtime (caused by OMFs) spent waiting for parts, maintenance personnel, or transportation during OMS/MP. (Note that events attributed to downtime may consist of System Aborts, Mission Affecting Failures, Essential Function Failures, and Essential Maintenance Actions and are system specific dependent on that system\u2019s formally defined Failure Definition/Scoring Criteria.) These closed-form equations are valid when a number of specific assumptions hold and when the system matures to the point that a steady-state behavior develops. The assumptions that must be valid include: 1) the time between failures, times to repair, and ALDT are each exponentially distributed and 2) there is no competition for parts and maintenance resources between individual items. The Army OTA recommends modeling and simulation as a means to address the complexities that arise when the assumptions are not applicable. It is ATEC policy that modeling and simulation be used to evaluate Ao as part of the sustainment KPP. Other forms of this equation are substituted depending on the system type (see AMC/TRADOC \u2587\u2587\u2587 70-11) such as the inclusion of relocation time.", "hash": "2dc46d2b0b9d690f3d8abdb215424ec8", "id": 5}, {"samples": [{"hash": "dxLnlfau1om", "uri": "/contracts/dxLnlfau1om#operational-availability", "label": "Air Ambulance Helicopter Service Agreement", "score": 25.7227916718, "published": true}, {"hash": "cl8kfkfdBm2", "uri": "/contracts/cl8kfkfdBm2#operational-availability", "label": "Air Ambulance Helicopter Service Agreement", "score": 25.684463501, "published": true}], "size": 2, "snippet_links": [{"key": "the-services", "type": "definition", "offset": [61, 73]}, {"key": "system-requirement", "type": "clause", "offset": [99, 117]}], "snippet": "Operational availability and capacity to immediately provide the Services is a key performance and system requirement.", "hash": "765113a5dc917282723a56215f1a6299", "id": 6}, {"samples": [{"hash": "dvCUxeDNEMb", "uri": "/contracts/dvCUxeDNEMb#operational-availability", "label": "Term Facility Agreement (SSR Mining Inc.)", "score": 34.577003479, "published": true}], "size": 2, "snippet_links": [{"key": "availability-of", "type": "clause", "offset": [8, 23]}], "snippet": "A plant availability of 75% has been achieved.", "hash": "8f09769f46b1a98aa465e8c3fb490e40", "id": 7}, {"samples": [{"hash": "hPGO2lIuQNm", "uri": "/contracts/hPGO2lIuQNm#operational-availability", "label": "Concession Agreement", "score": 33.9222259521, "published": true}], "size": 1, "snippet_links": [{"key": "delivery-schedule", "type": "clause", "offset": [44, 61]}, {"key": "available-for-operation", "type": "definition", "offset": [91, 114]}, {"key": "at-all-times", "type": "clause", "offset": [115, 127]}, {"key": "save-and-except", "type": "definition", "offset": [129, 144]}, {"key": "set-out", "type": "definition", "offset": [163, 170]}, {"key": "in-clause", "type": "clause", "offset": [171, 180]}, {"key": "the-parties-agree-that", "type": "clause", "offset": [202, 224]}, {"key": "the-period", "type": "clause", "offset": [225, 235]}, {"key": "not-available", "type": "definition", "offset": [268, 281]}, {"key": "available-at", "type": "definition", "offset": [331, 343]}, {"key": "turnout-time", "type": "definition", "offset": [376, 388]}, {"key": "deployment-plan", "type": "definition", "offset": [400, 415]}, {"key": "for-any-reason", "type": "clause", "offset": [463, 477]}, {"key": "directly-attributable", "type": "definition", "offset": [574, 595]}, {"key": "availability-of", "type": "clause", "offset": [698, 713]}, {"key": "for-operations", "type": "clause", "offset": [806, 820]}, {"key": "total-number-of", "type": "definition", "offset": [928, 943]}, {"key": "by-the-authority", "type": "clause", "offset": [961, 977]}, {"key": "total-no", "type": "clause", "offset": [1064, 1072]}, {"key": "concession-period", "type": "definition", "offset": [1279, 1296]}, {"key": "equal-to", "type": "definition", "offset": [1300, 1308]}, {"key": "guaranteed-availability", "type": "clause", "offset": [1316, 1339]}, {"key": "to-ensure", "type": "clause", "offset": [1343, 1352]}, {"key": "date-of", "type": "clause", "offset": [1453, 1460]}, {"key": "additional-space", "type": "definition", "offset": [1540, 1556]}, {"key": "in-this-agreement", "type": "definition", "offset": [1642, 1659]}, {"key": "the-events", "type": "clause", "offset": [1691, 1701]}, {"key": "affected-by", "type": "definition", "offset": [1739, 1750]}, {"key": "duration-of-the", "type": "clause", "offset": [1802, 1817]}, {"key": "reduction-in", "type": "definition", "offset": [1865, 1877]}, {"key": "the-guaranteed", "type": "clause", "offset": [1910, 1924]}, {"key": "to-the-authority", "type": "clause", "offset": [1960, 1976]}, {"key": "by-the-operator", "type": "clause", "offset": [2021, 2036]}, {"key": "failure-to-meet", "type": "clause", "offset": [2043, 2058]}, {"key": "completion-of", "type": "clause", "offset": [2711, 2724]}, {"key": "replacement-of", "type": "clause", "offset": [2813, 2827]}, {"key": "structural-members", "type": "clause", "offset": [2903, 2921]}, {"key": "to-be-completed", "type": "clause", "offset": [2966, 2981]}, {"key": "seventh-year", "type": "definition", "offset": [3034, 3046]}, {"key": "five-percent", "type": "clause", "offset": [3149, 3161]}, {"key": "technical-team", "type": "definition", "offset": [3179, 3193]}, {"key": "in-services", "type": "clause", "offset": [3237, 3248]}, {"key": "the-operations", "type": "clause", "offset": [3383, 3397]}], "snippet": "20.3.1 After Lot COD of each Lot as per the Delivery Schedule, a Bus shall be deemed to be available for operation at all times, save and except for the instances set out in Clause 20.3.2 below.\n20.3.2 The Parties agree that the period for which a Bus is deemed to be not available for operation shall be as follows:\na) Bus is not available at the scheduled start of shift(s) turnout time as per the Deployment plan.\nb) Bus held up at Maintenance Depot/ workshop for any reason during shift(s) schedule turn out time unless such non availability is on account of reason not directly attributable to Operator such as Bus damaged due to riots, natural calamities, vandalism, traffic jams.\n20.3.3 The availability of the Buses shall be calculated on a shift(s) basis by dividing the number of Buses available for operations in the start of shift(s) as per the scheduled turn out time (as per Clause 20.3.1 and 20.3.2 above) by the total number of Buses contracted by the Authority under this Agreement multiplied by 100 (one hundred\u201d (\u201cAvailability\u201d). Availability = Total no. of buses available for operations in the start of shift(s) x 100 Total number of buses as per plan\n20.3.4 The Operator shall at all times ensure that the Availability of the Buses during each month of the Concession Period is equal to 100\u201d (\u201cGuaranteed Availability\u201d). To ensure this availability:\na. operator should maintain minimum 5% spare buses (\u201cAdditional Buses\u201d) from the date of Lot COD for each lot as per the Delivery schedule.\nb. Authority should provide additional space for these Additional Buses\n20.3.5 Notwithstanding anything to the contrary contained in this Agreement, upon the occurrence of any of the events mentioned in Clause 17.12, the Buses affected by such events will be deemed to be Available for the duration of the event.\n20.3.6 The Operator agrees that for any reduction in the Availability as compared to the Guaranteed Availability, it shall pay Damages to the Authority as per the table below: The Damages payable by the Operator for a failure to meet the Guaranteed Availability shall be payable monthly. Availability Less than 100% and up to 95% less than 95% and up to 90% Less than 90% Damages payable per non available Bus 50 bus kms / shift/ non available Bus 60 bus kms/ shift/ non available Bus 70 bus kms/ shift/ non available Bus\n20.3.7 The Operator shall make the Buses available at the prescribed locations mentioned in the Deployment Plan along with driver about 15 minutes before the scheduled turn out operation on all days.\n20.3.8 Operator shall ensure refurbishment of Buses after 6 years from the date of COD. Refurbishment of buses shall be such that Buses are in best conditions with completion of all missing components, proper working of major aggregates/ assemblies/ sub-assemblies, replacement of damaged body panels, replacement of cushions of passenger seats, flooring, structural members etc. the refurbishment of buses is required to be completed within window of 1 year i.e., before competition of seventh year from the date of COD. During the refurbishment period relaxation in Guaranteed Availability up to 5% (five percent) is allowed. The technical team will inspect the buses before they are put in services after refurbishment of the Bus, if the bus is found not refurbished in near to showroom condition, such Bus will not be permitted for the operations.", "hash": "5b9f6aed731342e4fbe759b5b115d69a", "id": 8}, {"samples": [{"hash": "2qjmbCBZ7HY", "uri": "/contracts/2qjmbCBZ7HY#operational-availability", "label": "Concession Agreement", "score": 28.0732383728, "published": true}], "size": 1, "snippet_links": [{"key": "delivery-schedule", "type": "clause", "offset": [44, 61]}, {"key": "available-for-operation", "type": "definition", "offset": [91, 114]}, {"key": "at-all-times", "type": "clause", "offset": [115, 127]}, {"key": "save-and-except", "type": "definition", "offset": [129, 144]}, {"key": "set-out", "type": "definition", "offset": [163, 170]}, {"key": "in-clause", "type": "clause", "offset": [171, 180]}, {"key": "the-parties-agree-that", "type": "clause", "offset": [202, 224]}, {"key": "the-period", "type": "clause", "offset": [225, 235]}, {"key": "not-available", "type": "definition", "offset": [268, 281]}], "snippet": "20.3.1 After Lot COD of each Lot as per the Delivery Schedule, a Bus shall be deemed to be available for operation at all times, save and except for the instances set out in Clause 20.3.2 below.\n20.3.2 The Parties agree that the period for which a Bus is deemed to be not available for operation shall be as follows:", "hash": "563e7ba4b2aca0c5068b6f9de093f071", "id": 9}, {"samples": [{"hash": "gw4hmDpXaHE", "uri": "/contracts/gw4hmDpXaHE#operational-availability", "label": "Memorandum of Agreement", "score": 19.0, "published": true}], "size": 1, "snippet_links": [{"key": "capable-of-operating", "type": "definition", "offset": [59, 79]}, {"key": "maintenance-and", "type": "clause", "offset": [125, 140]}, {"key": "in-accordance-with", "type": "definition", "offset": [194, 212]}, {"key": "operational-mode", "type": "clause", "offset": [221, 237]}, {"key": "total-downtime", "type": "definition", "offset": [382, 396]}, {"key": "operating-time", "type": "definition", "offset": [433, 447]}, {"key": "standby-time", "type": "clause", "offset": [467, 479]}, {"key": "not-operating", "type": "definition", "offset": [481, 494]}, {"key": "the-total", "type": "clause", "offset": [538, 547]}, {"key": "maintenance-downtime", "type": "clause", "offset": [559, 579]}, {"key": "clock-hours", "type": "clause", "offset": [583, 594]}, {"key": "preventive-maintenance", "type": "clause", "offset": [625, 647]}, {"key": "caused-by", "type": "clause", "offset": [739, 748]}, {"key": "maintenance-personnel", "type": "definition", "offset": [780, 801]}, {"key": "consist-of", "type": "clause", "offset": [881, 891]}, {"key": "essential-function", "type": "definition", "offset": [935, 953]}, {"key": "scoring-criteria", "type": "definition", "offset": [1085, 1101]}, {"key": "other-forms", "type": "clause", "offset": [1104, 1115]}, {"key": "the-system", "type": "clause", "offset": [1162, 1172]}, {"key": "inclusion-of", "type": "clause", "offset": [1217, 1229]}], "snippet": "The proportion of time a system is either operating, or is capable of operating, when used in a specific manner in a typical maintenance and supply environment. All calendar time when operating in accordance with wartime operational mode summary/mission profile (OMS/MP) is considered. The formula is as follows: Ao = OT + ST OT + ST + TCM + TPM + TALDT = Total Calendar Time Minus Total Downtime Total Calendar Time Where: OT = The operating time during OMS/MP ST = Standby time (not operating, but assumed operable) during OMS/MP TCM = The total corrective maintenance downtime in clock hours during OMS/MP TPM = The total preventive maintenance downtime in clock hours during OMS/MP TALDT = Total administrative and logistics downtime (caused by OMFs) spent waiting for parts, maintenance personnel, or transportation during OMS/MP. (Note that events attributed to downtime may consist of System Aborts, Mission Affecting Failures, Essential Function Failures, and Essential Maintenance Actions and are system specific dependent on that system\u2019s formally defined Failure Definition/Scoring Criteria.) Other forms of this equation are substituted depending on the system type (see AMC/TRADOC \u2587\u2587\u2587 70-11) such as the inclusion of relocation time.", "hash": "8c252209f1f066398a878d2568dad45f", "id": 10}], "next_curs": "CmESW2oVc35sYXdpbnNpZGVyY29udHJhY3Rzcj0LEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IiFvcGVyYXRpb25hbC1hdmFpbGFiaWxpdHkjMDAwMDAwMGEMogECZW4YACAA", "clause": {"size": 39, "parents": [["mobile-banking-service-limitations", "Mobile Banking Service Limitations"], ["mobile-banking-service", "Mobile Banking Service"], ["warranties-of-lessor", "WARRANTIES OF LESSOR"], ["definitions", "Definitions"], ["in-case-of-errors-or-questions-about-your-electronic-transfers", "In Case of Errors or Questions about Your Electronic Transfers"]], "title": "Operational Availability", "children": [["", ""], ["purpose", "Purpose"], ["maintainability", "Maintainability"], ["suitability-calculations", "Suitability Calculations"], ["reliability", "Reliability"]], "id": "operational-availability", "related": [["general-availability", "General Availability", "General Availability"], ["service-availability", "Service Availability", "Service Availability"], ["epp-service-availability", "EPP service availability", "EPP service availability"], ["high-availability", "High Availability", "High Availability"], ["system-availability", "System Availability", "System Availability"]], "related_snippets": [], "updated": "2025-07-23T06:14:20+00:00", "also_ask": [], "drafting_tip": null, "explanation": "The Operational Availability clause defines the required level of uptime or functionality that a system, service, or equipment must maintain during its operation. Typically, this clause sets specific performance metrics, such as a percentage of time the system must be available (e.g., 99.9% uptime), and may outline procedures for measuring and reporting availability, as well as remedies if targets are not met. Its core practical function is to ensure reliability and consistent performance, thereby minimizing downtime and providing assurance to the parties relying on the system or service."}, "json": true, "cursor": ""}}