Common use of Opening hours Clause in Contracts

Opening hours. The enhanced support service desk is available by telephone, email or voicemail during the following service times: Monday to Friday: 08.00-17.30 Service Desk: 0844 893 8000† Email: ▇▇▇@▇▇▇▇▇▇.▇▇.▇▇ An answerphone service operates outside of these hours. These service hours exclude the days between Christmas and New Year and all English public holidays. All cases are logged and a unique reference number is allocated to each case. The service desk will endeavour to resolve a case at first contact. If the case cannot be resolved immediately, a specialist will own and manage this through to resolution. Contact will be maintained throughout the resolution process. ▇▇▇ ▇▇▇▇▇▇▇, School Business Manager, Wigmore Primary School *Figures for 2019 contract year April to Aug. †Calls to 0844/0845/0870 numbers will cost 3 ▇▇▇▇▇ per minute, plus your phone compa- ny’s access charge.

Appears in 3 contracts

Sources: Support Agreement, Support Agreement, Support Agreement

Opening hours. The enhanced support service desk is available by telephone, email or voicemail during the following service times: Monday to Friday: 08.00-17.30 Service DeskMain service desk: 0844 893 8000† Dedicated finance desk: 0845 607 6275† Email: ▇▇▇@▇▇▇▇▇▇.▇▇.▇▇ An answerphone service operates outside of these hours. These service hours exclude the days between Christmas and New Year and all English public holidays. All cases are logged and a unique reference number is allocated to each case. The service desk will endeavour to resolve a case at first contact. If the case cannot be resolved immediately, a specialist will own and manage this through to resolution. Contact will be maintained throughout the resolution process. ▇▇▇ ▇▇▇▇▇▇▇, School Business Manager, Wigmore Primary School *Figures for 2019 contract year April from January to Aug. May 2018. †Calls to 0844/0845/0870 numbers will cost 3 ▇▇▇▇▇ per minute, plus your phone compa- ny’s access charge.

Appears in 3 contracts

Sources: Support Agreement, Support Agreement, Support Agreement