One to One Support Sample Clauses

One to One Support. 22.3.1 The Purchaser may commission one to one or two to one support for individual Service Users following an assessment by an Authorised Officer and where there are eligible needs to be met which will be defined in a care and support plan. The Service User will be provided with a timetable of support in an accessible format. 22.3.2 One to one or two to one support is defined as “one or two appropriately trained and competent member/s of staff to one Service User for a specified number of hours each day or specified days”. The member/s of staff is expected to keep the individual within sight at all times (with exception of when privacy is required) and have an awareness of any risks identified in the care and support plan. 22.3.3 The member/s of staff should not be responsible for any other Service User or be engaged with any other tasks in the home during the specified time. There should be cover provided when the member/s of staff is on a break so that the individual is always supported by one or two member/s of staff within the specified times. Where possible there will be consistency of staff providing the one to one support. 22.3.4 One or two to one support is provided for a number of reasons. This needs to be well documented in the Service User’s care and support plan. Where there is a risk that a Service User could make an attempt to harm themselves or others or where there is an immediate risk of absconding the staff member must be within intervention distance at all times. 22.3.5 One or two to one support can be commissioned to support a Service User to manage behaviours through engagement and to enable the Service User to improve their life skills and support independence this could be within the home environment or in the community. Any identified outcomes from one or two to one support must be clearly recorded in the service users care and support plan. 22.3.6 All one or two to one support that is delivered must be recorded in full and be in line with the Service Users' needs identified in their care and support plan. This must include any episodes of behaviour that challenges, what were the triggers and how this was managed along with any identified outcomes that have been achieved. These records need to be made available as part of any review of the Service Users' needs and will be used to support any future funding. 22.3.7 When there is a change of shift, there must be a robust handover to the next member/s of staff picking up any one or tw...