Common use of Offboarding Assistance Clause in Contracts

Offboarding Assistance. 4.1. Customer must have requested IFS to provide a full back-up of Content stored on the Cloud Platform prior to termination or expiration of the IFS Cloud Services and where it has done so, IFS will, at Customer’s provide Customer with a full backup of the Content stored on the Cloud Platform. Except where agreed by the Parties otherwise prior to such termination or expiration of the IFS Cloud Services, such agreement to be in writing, all such Content stored on the Cloud Platform will be erased by IFS on termination or expiration of the IFS Cloud Services including all backup catalogue references to such Content. 4.2. If the Customer wishes to remove software or data from the Cloud Platform, then IFS will promptly provide the Customer with all reasonable support and assistance, as a Chargeable Service. Such assistance may include providing Content stored on the Cloud Platform to the Customer or assisting the Customer to redeploy the Software to an alternative hosting platform.