{"component": "clause", "props": {"groups": [{"size": 2, "snippet": "13 1. Whenever possible, problems shall be resolved informally and at the point of service. 14 CONTRACTOR shall establish an internal informal problem resolution process for clients not able to 15 resolve such problems at the point of service. Clients may initiate a grievance or complaint directly with 16 CONTRACTOR either orally or in writing.\n17 2. Within the time limits procedurally imposed, the complainant shall be notified in writing as 18 to the findings regarding the alleged complaint and, if not satisfied with the decision, may file an appeal.", "samples": [{"hash": "jvCw1JZSNMP", "uri": "/contracts/jvCw1JZSNMP#ocr", "label": "Agreement for Provision of Nutrition Services", "score": 21.4209918976, "published": true}], "snippet_links": [{"key": "whenever-possible", "type": "clause", "offset": [6, 23]}, {"key": "point-of-service", "type": "clause", "offset": [74, 90]}, {"key": "contractor-shall", "type": "clause", "offset": [95, 111]}, {"key": "an-internal", "type": "clause", "offset": [122, 133]}, {"key": "problem-resolution-process", "type": "clause", "offset": [143, 169]}, {"key": "for-clients", "type": "clause", "offset": [170, 181]}, {"key": "initiate-a-grievance", "type": "definition", "offset": [256, 276]}, {"key": "in-writing", "type": "clause", "offset": [335, 345]}, {"key": "time-limits", "type": "clause", "offset": [364, 375]}, {"key": "the-decision", "type": "clause", "offset": [524, 536]}, {"key": "an-appeal", "type": "clause", "offset": [547, 556]}], "hash": "e5c0dc89e5e88ccc90c39bbeb8d8ff63", "id": 3}, {"size": 2, "snippet": "\u201cOCR\u201d shall mean the U.S. Department of Health and Human Services Office for Civil Rights.", "samples": [{"hash": "hkqlMkuPSse", "uri": "/contracts/hkqlMkuPSse#ocr", "label": "Merger Agreement (Mirati Therapeutics, Inc.)", "score": 34.7713890076, "published": true}, {"hash": "16nuVrxjSpr", "uri": "/contracts/16nuVrxjSpr#ocr", "label": "Merger Agreement (Mirati Therapeutics, Inc.)", "score": 34.7713890076, "published": true}], "snippet_links": [{"key": "the-us", "type": "clause", "offset": [17, 24]}, {"key": "department-of-health-and-human-services", "type": "clause", "offset": [26, 65]}, {"key": "office-for-civil-rights", "type": "definition", "offset": [66, 89]}], "hash": "990b1d3702d835ea09214cb2306dadac", "id": 1}, {"size": 2, "snippet": "a. Finishing work on the previous models Finishing research for R&D-level solutions that were developed during the first phase of the project. Assessment of validity and potential improvements to the solutions.\nb. Training models based on templates Building out a system that allows OCR based on specific templates, detected via the Logo detection algorithms.\nc. Performance improvements Overall improvements to the performance of the service.\nd. Building out the OCR service Buildout of R&D-level service that allows images to be processed. The service was not built as part of the first phase.\ne. ERR calculations Calculations of ERR for each specific step, as well as the calculations for the final report.", "samples": [{"hash": "hbaJL4joJiA", "uri": "/contracts/hbaJL4joJiA#ocr", "label": "Settlement Agreement (T Stamp Inc)", "score": 31.1930179596, "published": true}, {"hash": "4SLSXTdmjdl", "uri": "/contracts/4SLSXTdmjdl#ocr", "label": "Settlement Agreement (T Stamp Inc)", "score": 30.9931545258, "published": true}], "snippet_links": [{"key": "work-on", "type": "clause", "offset": [13, 20]}, {"key": "phase-of", "type": "clause", "offset": [121, 129]}, {"key": "the-project", "type": "clause", "offset": [130, 141]}, {"key": "based-on", "type": "definition", "offset": [230, 238]}, {"key": "performance-of-the-service", "type": "clause", "offset": [416, 442]}, {"key": "to-be-processed", "type": "clause", "offset": [525, 540]}, {"key": "the-final-report", "type": "clause", "offset": [692, 708]}], "hash": "1dcd0c7be9e0741a240ba89d13ca5690", "id": 2}, {"size": 1, "snippet": "To the extent that the producing party has applied Optical Character Recognition (OCR) to paper documents converted to TIFF format, the producing party will produce such documents along with the OCR text. A single OCR text file shall be produced for each document and be named consistently with the starting \u2587\u2587\u2587\u2587\u2587 label of the document (e.g., for a document spanning DFT-0000001 - DFT-0000009, the production would include DFT-0000001.txt and this text file would include all OCR text from DFT- 0000001 - DFT-0000009).", "samples": [{"hash": "h1yPznFBEcf", "uri": "/contracts/h1yPznFBEcf#ocr", "label": "Electronic Discovery Agreement", "score": 31.6659526825, "published": true}], "snippet_links": [{"key": "to-the-extent", "type": "clause", "offset": [0, 13]}, {"key": "producing-party", "type": "definition", "offset": [23, 38]}, {"key": "optical-character-recognition", "type": "definition", "offset": [51, 80]}, {"key": "paper-documents", "type": "clause", "offset": [90, 105]}, {"key": "the-starting", "type": "clause", "offset": [295, 307]}, {"key": "the-production", "type": "clause", "offset": [394, 408]}], "hash": "16e35c6050fb3de2f9b683b97af17f26", "id": 4}, {"size": 1, "snippet": "Optical character recognition software provided under this Agreement that is used to automatically extract characters from an image of a license plate.", "samples": [{"hash": "he6j6k7N6eF", "uri": "/contracts/he6j6k7N6eF#ocr", "label": "Standard Agreement", "score": 19.0, "published": true}], "snippet_links": [{"key": "optical-character-recognition", "type": "definition", "offset": [0, 29]}, {"key": "software-provided", "type": "clause", "offset": [30, 47]}, {"key": "this-agreement", "type": "clause", "offset": [54, 68]}, {"key": "license-plate", "type": "definition", "offset": [137, 150]}], "hash": "521ab38aa85379aed678394a8ee124c8", "id": 5}, {"size": 1, "snippet": "\u201cOCR\u201d shall mean the Office for Civil Rights (who oversees and enforces HIPAA and HITECH).", "samples": [{"hash": "dxhvDaPyGRd", "uri": "/contracts/dxhvDaPyGRd#ocr", "label": "Business Associate Agreement", "score": 24.6872348785, "published": true}], "snippet_links": [{"key": "office-for-civil-rights", "type": "definition", "offset": [21, 44]}, {"key": "hipaa-and-hitech", "type": "clause", "offset": [72, 88]}], "hash": "38d142aa9efc49791b8fc3aa65d19517", "id": 6}, {"size": 1, "snippet": "CONTRACTOR\u2019s statement shall advise participants of the following:", "samples": [{"hash": "8d3IU1zuyXQ", "uri": "/contracts/8d3IU1zuyXQ#ocr", "label": "Agreement for Provision of Parolee Services Network Outpatient Services", "score": 20.2692775726, "published": true}], "snippet_links": [], "hash": "33ed3d5306dba44481fc0aa759af0b3e", "id": 7}, {"size": 1, "snippet": "2 shall advise clients of the following: CONTRACTOR\u2019s statement", "samples": [{"hash": "ctXbOoboHkx", "uri": "/contracts/ctXbOoboHkx#ocr", "label": "Agreement for Provision of Substance Use Disorder Treatment Services", "score": 19.2240123749, "published": true}], "snippet_links": [], "hash": "2f81b6d4f03ca4d4dae8c11fb7ccd81b", "id": 8}, {"size": 1, "snippet": "28 1. Whenever possible, problems shall be resolved informally and at the point of service. 29 CONTRACTOR shall establish an internal informal problem resolution process for clients not able to 30 resolve such problems at the point of service. Clients may initiate a grievance or complaint directly with 31 CONTRACTOR either orally or in writing.\n32 2. Within the time limits procedurally imposed, the complainant shall be notified in writing as 33 to the findings regarding the alleged complaint and, if not satisfied with the decision, may file an appeal.\n34 D. PERSONS WITH DISABILITIES \u2013 CONTRACTOR and/or subcontractor agree to comply 35 with the provisions of \u00a7504 of the Rehabilitation Act of 1973, as amended, (29 USC 794 et seq., as 36 implemented in 45 CFR 84.1 et seq.), and the Americans with Disabilities Act of 1990 as amended (42 37 USC 12101 et seq.),.; as implemented in 29 CFR 1630), as applicable, pertaining to the prohibition of 1 discrimination against qualified persons with disabilities in all programs or activities; and if applicable, 2 as implemented in Title 45, CFR, \u00a784.1 et seq., as they exist now or may be hereafter amended together 3 with succeeding legislation.\n4 E. RETALIATION \u2013 Neither CONTRACTOR nor subcontractor, nor its employees or agents shall 5 intimidate, coerce or take adverse action against any person for the purpose of interfering with rights 6 secured by federal or state laws, or because such person has filed a complaint, certified, assisted or 7 otherwise participated in an investigation, proceeding, hearing or any other activity undertaken to 8 enforce rights secured by federal or state law.\n9 F. In the event of non-compliance with this paragraph or as otherwise provided by federal and state 10 law, this Agreement may be canceled, terminated or suspended in whole or in part and CONTRACTOR 11 or subcontractor may be declared ineligible for further contracts involving federal, state or county funds. 12", "samples": [{"hash": "3Ujp2I10qES", "uri": "/contracts/3Ujp2I10qES#ocr", "label": "Agreement for Provision of Hiv Prevention Services", "score": 24.7968845367, "published": true}], "snippet_links": [{"key": "whenever-possible", "type": "clause", "offset": [6, 23]}, {"key": "point-of-service", "type": "clause", "offset": [74, 90]}, {"key": "contractor-shall", "type": "clause", "offset": [95, 111]}, {"key": "an-internal", "type": "clause", "offset": [122, 133]}, {"key": "problem-resolution-process", "type": "clause", "offset": [143, 169]}, {"key": "for-clients", "type": "clause", "offset": [170, 181]}, {"key": "initiate-a-grievance", "type": "definition", "offset": [256, 276]}, 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"definition", "offset": [1081, 1089]}, {"key": "action-against", "type": "clause", "offset": [1325, 1339]}, {"key": "any-person", "type": "definition", "offset": [1340, 1350]}, {"key": "for-the-purpose-of", "type": "definition", "offset": [1351, 1369]}, {"key": "federal-or-state-laws", "type": "clause", "offset": [1407, 1428]}, {"key": "other-activity", "type": "definition", "offset": [1572, 1586]}, {"key": "in-the-event-of", "type": "clause", "offset": [1656, 1671]}, {"key": "compliance-with", "type": "definition", "offset": [1676, 1691]}, {"key": "this-agreement", "type": "clause", "offset": [1761, 1775]}, {"key": "further-contracts", "type": "clause", "offset": [1903, 1920]}, {"key": "county-funds", "type": "definition", "offset": [1949, 1961]}], "hash": "91fcb51899f19422cbd2f38ebd4c6e9f", "id": 9}, {"size": 1, "snippet": "2 writing as to the findings regarding the alleged complaint and, if not satisfied with the decision, may file 3 an appeal with the Office for Civil Rights", "samples": [{"hash": "jTmRSBVXYtd", "uri": "/contracts/jTmRSBVXYtd#ocr", "label": "Agreement for Provision of Substance Use Disorder Alcohol and Drug Abuse Residential Treatment Services", "score": 20.2692775726, "published": true}], "snippet_links": [{"key": "the-decision", "type": "clause", "offset": [88, 100]}, {"key": "an-appeal", "type": "clause", "offset": [113, 122]}, {"key": "office-for-civil-rights", "type": "definition", "offset": [132, 155]}], "hash": "2515de1699c01149e131588ebf5f84af", "id": 10}], "next_curs": "CkwSRmoVc35sYXdpbnNpZGVyY29udHJhY3RzcigLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IgxvY3IjMDAwMDAwMGEMogECZW4YACAA", "clause": {"title": "OCR", "size": 18, "parents": [["miscellaneous", "Miscellaneous"], ["entire-agreement", "Entire Agreement"], ["definitions", "Definitions"], ["tiff-protocols", "Tiff Protocols"], ["key-personnel-designated-agents", "KEY PERSONNEL & DESIGNATED AGENTS"]], "children": [["reporting", "Reporting"]], "id": "ocr", "related": [["development-program", "Development Program", "Development Program"], ["development-plan", "Development Plan", "Development Plan"], ["technical-evaluation", "TECHNICAL EVALUATION", "TECHNICAL EVALUATION"], ["development-phase", "Development Phase", "Development Phase"], ["project-planning", "Project Planning", "Project Planning"]], "related_snippets": [], "updated": "2025-07-24T04:27:51+00:00", "also_ask": ["What are the essential elements to include in an OCR clause to ensure enforceability?", "How can OCR clauses be strategically negotiated to benefit my client\u2019s position?", "What are the most common risks or pitfalls associated with poorly drafted OCR clauses?", "How do OCR clauses compare to similar provisions in other jurisdictions or industry standards?", "What factors do courts consider when determining the validity and scope of an OCR clause?"], "drafting_tip": "Specify the scope of OCR obligations to avoid ambiguity, define performance standards to ensure enforceability, and allocate responsibility for errors to clarify liability.", "explanation": "The OCR (Optical Character Recognition) clause defines the use and acceptance of technology that converts scanned documents or images into machine-readable text within the context of the agreement. This clause typically specifies that documents processed through OCR are considered valid and may be used for official purposes, such as record-keeping, compliance, or evidence. By establishing the legitimacy of OCR-generated documents, the clause ensures efficiency in handling digital records and reduces disputes over the authenticity or usability of electronically converted documents."}, "json": true, "cursor": ""}}