Number of Clients. Indicate the number of clients for which the program will be used Single Client Multiple Clients
Number of Clients. Indicate the number of clients for which the program will be used.
Number of Clients. Indicate the number of clients for which program will be used. Single Client Multiple Clients OMPENSATION: Producer employs Performer as: On-Camera Off-Camera On-Camera Narrator/ Spokesperson Day Performer ½ Day Performer (restricted terms) Singer Solo/Duo General Background Actor
Number of Clients who reported for testing;
Number of Clients. Affected The application failure affects a large number of clients. The application failure affects a large numbe r of clients. The application failure affects a small number of clients. The application failure may only affect one or two clients. Workaround [This bullet carries the heaviest weighting of the characteristics for Severity 1 and 2.]< There is no acceptable workaround to the problem (i.e., the job cannot be performed in any other way). There is an acceptable and implemented workaround to the problem (i.e., the job can be performed in some other way). There may or may not be an acceptable workaround to the problem. There is likely an acceptable workaround to the problem. Continued . . Appendix B Roles and Responsibilities [The Client] The Client has the following general responsibilities under this agreement: • The Client will conduct business in a courteous and professional manner with AAG. • The Client users, clients, and/or suppliers using the applications stated in the Statement of Work will use the AAG help desk to request support. • The Client will provide all information required to open a support request. • The Client will assign severity codes adhering to the correct usage of these codes as defined in this Agreement. • Once a support request has been submitted, the Client will make themselves available to work with the AAG support resource assigned to the support request. • The Client will continue to provide AAG access, software, licensing, training, documentation, and support of its fault reporting system. • The Client will provide all of the necessary and requested documentation, information, and knowledge capital to AAG prior to the start of support of a new application. • The Client will provide AAG with reasonable access (via remote telecommunications or on-site access at the Clients premises) to copies of the Licensed Software to the extent necessary, in AAG discretion, to enable AAG to meet its support obligations as set forth in this Agreement. • The Client, at its sole expense, will provide access via the Internet. AAG shall be entitled to use this Internet connection in discharging its responsibilities under this Agreement. AAG shall have no liability to the Client if AAG’ ability to render support is impaired by the Clients’ inability to provide telecommunications functionality required for remote support. AAG AAG has the following general responsibilities under this agreement: • AAG will conduct business in a courteous and ...
Number of Clients. Receiving Weekend and Evening Care We are expecting the number of high and very high need clients that require seven day a week care to increase. Providers will need to focus on recruiting and training staff to provide care for this client group. We would like to add a reporting requirement that will indicate provider’s ability to provide care outside of normal working hours, such as in the evenings and weekends. A positive measure of the ability to meet client need is the percentage of clients that a provider has that requires evening and/or weekend care. Step One Add up the total number of older adult clients Step Two Add up the total number of older adult clients that receive evening or weekend care Step Three Divide the number of clients receiving evening/weekend care by the total number of clients multiplied by 100 Equals % of clients receiving evening/weekend care rate Reporting period No. of clients No. clients evening/weekend care Percentage of clients evening/weekend care Q1 Q2 Q3 Q4 Definition: Evening and weekend care is defined as care delivered after 5pm and on Saturdays and Sundays. SERVICE SPECIFICATION SERVICE CODES: DSS 1009 and DSS1010 SERVICE DESCRIPTION: HOME BASED SUPPORT SERVICES DSD PHILOSOPHY The aim of this service specification is to build on the vision contained in the New Zealand Disability Strategy (NZDS) of a fully inclusive society. New Zealand will be inclusive when people with impairments can say they live in: ‘A society that highly values our lives and continually enhances our full participation’. With this vision in mind, disability support services aim to promote a person’s quality of life and enable community participation and maximum independence. Services should create linkages that allow a person’s needs to be addresses holistically, in an environment most appropriate to the person with a disability. Disability support services should ensure that people with impairments have control over their own lives. Support options must be flexible, responsive and needs based. They must focus on the person and where relevant, their family and whanau, and enable people to make real decisions about their own lives. Note: Subsequent references in this document to “the person” or “people” should be understood as referring to a person/people with impairment(s).
Number of Clients served with monitored and supervised (CPY0318) Page 16 of 30 March 27 2018 1 visits.
Number of Clients completing Counseling service; Number of active cases at the end of the month; Number of cases closed during the month.
Number of Clients. This Service has a minimum client target number of 637 clients per annum. The minimum estimated number of SHS (549) and DVRE (88) clients in each demographic group covered by this Service is set out in the table below: Description Client Group Xxxxx Brewarrina Coonamble Gilgandra Lightning Ridge Walgett Xxxxxx Warrumbungle Total Men 2 6 2 2 9 14 2 2 39 Women 2 5 2 2 9 12 2 2 36 Families 4 13 5 2 21 24 4 5 78 Sub Total 10 34 11 8 48 60 10 11 192 Men 4 15 6 4 13 16 4 6 67 Women 2 11 5 4 13 16 2 5 61 Families 5 36 22 12 38 22 5 22 162 Sub Total 14 78 40 24 78 69 14 40 357 Total 24 112 51 32 126 129 24 51 549 Description / Client Group Women, with or without children who are experiencing or at risk of homelessness supported through DVRE 15 20 10 - - 15 28 88 TOTAL 39 132 61 32 126 129 39 79 637 DCJ is working to ensure better outcomes for people who are experiencing homelessness or at risk of homelessness by strengthening the capacity of homelessness services, and achieving a better balance through early intervention, crisis and transitional support, and post crisis support services. This Service is required to provide support in line with the specific requirements of this Agreement and the SHS Program purpose and objectives as set out in the SHS Program Specifications. Your bank account details: (Clause 9.1(b)) You must use the Funds during the following period: (Clause 9.3(a)(iii)) The Financial Year in which the Funds are paid to You, unless notified by Us in writing.
Number of Clients. Affected The application failure affects a large number of users. The application failure affects a large number of users. The application failure affects a small number of users. The application failure may only affect one or two users. Workaround Carries the heaviest weighting of the characteristics for Severity 1 and 2. There is no acceptable workaround to the problem (i.e. the job cannot be performed in any other way). There is an acceptable and implemented workaround to the problem (i.e. the job can be performed in some other way). There may or may not be an acceptable workaround to the problem. There is likely an acceptable workaround to the problem. Response Time Within four business hours. Within four business hours. Within eight business hours. Within eight business hours. Appendix B APPENDIX B TO THE SERVICE LEVEL AGREEMENT Roles and Responsibilities The Client The Client will conduct business in a courteous and professional manner with MCCi. The Client’s users, clients, and/or suppliers using the applications stated in the Statement of Work will use the appropriate help desk to request support. The Client will use its own appropriate help desk to provide Level 1 support; this includes creating troubleshooting tickets, work orders, and assigning responsibility to the appropriate Xxxxx 0 Client resource. The Client will use its own appropriate internal support to provide Level 2 support for infrastructure related items including server, network, firewall, operating systems, web server, authentication software, software installation, application installation on production servers, database connections, database changes, data backup and storage, and all other infrastructure related responsibilities. The Client will provide all information required to open a support request. The Client will assign severity codes adhering to the correct usage of these codes as defined in the Client’s case management process. Once a support request has been submitted, the Client will make its personnel available to work with the MCCi representative assigned to the support request. The Client’s end users do not contact MCCi support resources directly to report a problem. All problem calls must be logged through the appropriate help desk. This ensures maximum availability and prompt response times. The Client will continue to provide MCCi access, software, licensing, training, documentation, and support of its remote access software if MCCi is required to utilize specifi...
