Notification of Unplanned Service Interruptions. If an Unplanned Service Interruption occurs, the Distributor and the Trader must comply with the service interruption communication requirements set out in Schedule 5.
Notification of Unplanned Service Interruptions. After the occurrence of an Unplanned Service Interruption, the Distributor and Retailer will comply with the relevant service interruption communication policy as set out in schedule 5. Consumer requests for restoration of Distribution Services: During any Unplanned Service Interruption, unless the Distributor requests otherwise, the Retailer will forward to the Distributor any requests it receives from Consumers for the restoration of the Distribution Services as set out in schedule 5. Planned Service Interruptions Distributor to schedule Planned Service Interruptions to minimise disruption: The Distributor will, as far as is reasonably practicable, schedule Planned Service Interruptions to minimise disruption to Consumers. Distributor to comply with communication policies: The Distributor will comply with the Service Interruption communication policy set out in schedule 5 in relation to the notification of Planned Service Interruptions, including any changes to the planned date and time for restoration of Distribution Services.
