Non-Philips Software Assistance Clause Samples
The Non-Philips Software Assistance clause defines the obligations and limitations regarding support for software that is not provided by Philips. Typically, this clause clarifies that Philips is not responsible for providing technical assistance, troubleshooting, or maintenance for third-party or customer-supplied software that may interact with Philips products. For example, if a customer installs their own software on a Philips device, Philips would not be required to support or resolve issues related to that software. The core function of this clause is to limit Philips' liability and support obligations, ensuring that customers understand the boundaries of Philips' service commitments.
Non-Philips Software Assistance. Requests for assistance with hardware, operating systems, communications network, third party software, printer configuration, etc., are outside the scope of this Agreement.
Non-Philips Software Assistance. Requests for assistance with Hardware, operating systems, communications network, Third Party Software, printer configuration, etc., are outside the scope of this Agreement. However, if Customer’s request, then Philips may provide non-Philips Software assistance on a time and materials basis, at Philips then-current time and materials rates, as available.