NICE Roles Sample Clauses

NICE Roles. NICE PM will be a proactive interface between Customer and NICE, ensuring that internal customers, technical staff and upper management are kept aware of up-to-date Project status, issues, and escalations. • Plan, estimate and organise overall deployment and implementation of NICE products as applied in Customer environments. • Serve as the communication link between Customer and NICE throughout the entire Project, and act as liaison with other NICE departments. • A NICE Professional Services Engineer will verify site prerequisites, install the solution while documenting the procedure and load the necessary software on the equipment and conduct the NICE installation test procedure. • NICE R&D will be responsible for implementation of the Justice SaaS Solution • NICE Justice SMEs will be responsible for customer training • NICE Services personnel will be responsible for ongoing maintenance and technical support