{"component": "clause", "props": {"groups": [{"snippet": "If, within ninety (90) days after the Distribution Date, a Party desires the other Party to provide additional or different services which such other Party is not expressly obligated to provide under this Agreement (excluding, for the avoidance of doubt, any Additional Services or Service Adjustments, the \u201cNew Services\u201d), then such Party will provide a written change request (in the form agreed by the Parties) to the other Party within ninety (90) days after the Distribution Date. The Party receiving such request shall negotiate in good faith to provide such New Service; provided, however, that no Party shall be obligated to provide any New Services, including because the Parties are unable to reach agreement on the terms thereof (including with respect to Service Charges therefor). If the Parties agree to any such New Service, then the Parties shall document such terms in a Service Schedule to be incorporated in Schedule A or Schedule B, as applicable. The Service Schedule shall describe in reasonable detail the nature, scope, service period(s), termination provisions and other terms applicable to such New Services. Each supplement to the applicable Service Schedule, as agreed to in writing by the Parties, shall be deemed part of this Agreement as of the date of such agreement and the New Services set forth therein shall be deemed \u201cServices\u201d provided under this Agreement, in each case subject to the terms and conditions of this Agreement. The Parties shall in good faith determine any costs and expenses, including any start-up costs and expenses, which would be incurred by the Provider in connection with the provision of such New Service, which costs and expenses shall be borne solely by the Recipient.", "snippet_links": [{"key": "after-the-distribution-date", "type": "clause", "offset": [28, 55]}, {"key": "a-party", "type": "clause", "offset": [57, 64]}, {"key": "other-party", "type": "definition", "offset": [77, 88]}, {"key": "to-provide", "type": "definition", "offset": [89, 99]}, {"key": "for-the-avoidance-of-doubt", "type": "clause", "offset": [227, 253]}, {"key": "additional-services", "type": "clause", "offset": [259, 278]}, {"key": "service-adjustments", "type": "definition", "offset": [282, 301]}, {"key": "such-party", "type": "clause", "offset": [329, 339]}, {"key": "provide-a", "type": "definition", "offset": [345, 354]}, {"key": "change-request", "type": "definition", "offset": [363, 377]}, {"key": "by-the-parties", "type": "clause", "offset": [398, 412]}, {"key": "the-party", "type": "clause", "offset": [486, 495]}, {"key": "negotiate-in-good-faith", "type": "definition", "offset": [525, 548]}, {"key": "no-party", "type": "clause", "offset": [602, 610]}, {"key": "parties-are", "type": "clause", "offset": [681, 692]}, {"key": "with-respect-to", "type": "clause", "offset": [751, 766]}, {"key": "service-charges", "type": "definition", "offset": [767, 782]}, {"key": "agree-to", "type": "clause", "offset": [809, 817]}, {"key": "the-parties-shall", "type": "clause", "offset": [845, 862]}, {"key": "schedule-to", "type": "clause", "offset": [896, 907]}, {"key": "schedule-a", "type": "definition", "offset": [927, 937]}, {"key": "schedule-b", "type": "definition", "offset": [941, 951]}, {"key": "the-service", "type": "clause", "offset": [968, 979]}, {"key": "the-nature", "type": "clause", "offset": [1025, 1035]}, {"key": "termination-provisions", "type": "definition", "offset": [1063, 1085]}, {"key": "applicable-to", "type": "clause", "offset": [1102, 1115]}, {"key": "supplement-to", "type": "clause", "offset": [1140, 1153]}, {"key": "applicable-service", "type": "definition", "offset": [1158, 1176]}, {"key": "agreed-to", "type": "definition", "offset": [1190, 1199]}, {"key": "in-writing", "type": "definition", "offset": [1200, 1210]}, {"key": "date-of", "type": "clause", "offset": [1276, 1283]}, {"key": "each-case", "type": "definition", "offset": [1399, 1408]}, {"key": "terms-and-conditions-of-this-agreement", "type": "clause", "offset": [1424, 1462]}, {"key": "costs-and-expenses", "type": "clause", "offset": [1510, 1528]}, {"key": "by-the-provider", "type": "clause", "offset": [1597, 1612]}, {"key": "in-connection-with", "type": "clause", "offset": [1613, 1631]}, {"key": "provision-of", "type": "clause", "offset": [1636, 1648]}, {"key": "by-the-recipient", "type": "clause", "offset": [1714, 1730]}], "size": 35, "samples": [{"hash": "cx4IpjVmQJF", "uri": "/contracts/cx4IpjVmQJF#new-services", "label": "Transition Services Agreement", "score": 31.3408622742, "published": true}, {"hash": "1vZCbdbuDQl", "uri": "/contracts/1vZCbdbuDQl#new-services", "label": "Transition Services Agreement", "score": 31.3408622742, "published": true}, {"hash": "hunXdp40Wqq", "uri": "/contracts/hunXdp40Wqq#new-services", "label": "Transition Services Agreement (Hewlett Packard Enterprise Co)", "score": 26.8425731659, "published": true}], "hash": "d27403dcd0c94afe48b1d55e8e3c6917", "id": 1}, {"snippet": "The Bank may, from time to time, introduce new Online Banking Services. We shall update this Online Banking Services Agreement to notify you of these new services. By using these services when they become available, you agree to be bound by the rules contained in this Agreement.", "snippet_links": [{"key": "the-bank-may", "type": "clause", "offset": [0, 12]}, {"key": "from-time-to-time", "type": "clause", "offset": [14, 31]}, {"key": "online-banking-services", "type": "definition", "offset": [47, 70]}, {"key": "agreement-to", "type": "clause", "offset": [117, 129]}, {"key": "you-agree-to", "type": "clause", "offset": [216, 228]}, {"key": "the-rules", "type": "clause", "offset": [241, 250]}, {"key": "in-this-agreement", "type": "clause", "offset": [261, 278]}], "size": 20, "samples": [{"hash": "clraQHiHcVm", "uri": "/contracts/clraQHiHcVm#new-services", "label": "Online Banking Agreement", "score": 21.7802867889, "published": true}, {"hash": "bfXumSrQMG8", "uri": "/contracts/bfXumSrQMG8#new-services", "label": "Online Banking Agreement", "score": 21.7802867889, "published": true}, {"hash": "ki4G4OnyAPn", "uri": "/contracts/ki4G4OnyAPn#new-services", "label": "Online Banking Agreement", "score": 20.811088562, "published": true}], "hash": "e1153bd0faf2e2576b4e231a7dc130f2", "id": 3}, {"snippet": "From time to time, CUSTOMER may request that PROVIDER furnish additional services to CUSTOMER that are not within the scope of the Services (\u201cNew Services\u201d). PROVIDER will discuss with CUSTOMER such request and the ramifications of such additional services on the existing Services, but will not be obligated to provide such additional services. Such requests shall be addressed through the Change Control Procedure described in Section 19.0 hereof. CUSTOMER shall bear all costs agreed in advance between the parties and incurred by PROVIDER on account of transition or migration of New Services from CUSTOMER to PROVIDER.", "snippet_links": [{"key": "from-time-to-time", "type": "clause", "offset": [0, 17]}, {"key": "customer-may", "type": "clause", "offset": [19, 31]}, {"key": "services-to-customer", "type": "clause", "offset": [73, 93]}, {"key": "the-scope-of-the-services", "type": "clause", "offset": [114, 139]}, {"key": "existing-services", "type": "clause", "offset": [264, 281]}, {"key": "change-control-procedure", "type": "definition", "offset": [391, 415]}, {"key": "customer-shall", "type": "clause", "offset": [450, 464]}, {"key": "all-costs", "type": "definition", "offset": [470, 479]}, {"key": "in-advance", "type": "clause", "offset": [487, 497]}, {"key": "between-the-parties", "type": "clause", "offset": [498, 517]}, {"key": "by-provider", "type": "clause", "offset": [531, 542]}, {"key": "from-customer", "type": "clause", "offset": [597, 610]}, {"key": "to-provider", "type": "definition", "offset": [611, 622]}], "size": 13, "samples": [{"hash": "xyDvN8SmIa", "uri": "/contracts/xyDvN8SmIa#new-services", "label": "Master Outsourcing Agreement (Genworth Financial Inc)", "score": 21.0, "published": true}, {"hash": "kE0OaCX1vyh", "uri": "/contracts/kE0OaCX1vyh#new-services", "label": "Master Outsourcing Agreement (Genworth Financial Inc)", "score": 21.0, "published": true}, {"hash": "fDoBSWenBWN", "uri": "/contracts/fDoBSWenBWN#new-services", "label": "Master Outsourcing Agreement (Genworth Financial Inc)", "score": 21.0, "published": true}], "hash": "d223e3ea32745e50205cd88c88bafb0f", "id": 8}, {"snippet": "A. New Services Proposal If Gap requests that Supplier perform any New Services that Supplier is reasonable capable of providing and willing to bid on, Supplier shall promptly prepare a New Services proposal for Gap\u2019s consideration. Supplier shall prepare New Services proposals at no additional charge to Gap and shall deliver such proposal to Gap within a timeframe that is reasonable based on the nature and scope of the proposed New Services and, in event the proposed New Services are being competitively bid, in compliance with the competitive bidding requirements. A New Services proposal shall include, among other things, (i) a reasonably detailed project plan and a price estimate for the New Service; (ii) a reasonably detailed breakdown of such price or estimate, (iii) a reasonably detailed description of the service levels to be associated with such New Service; (iv) a schedule for commencing and completing the New Service; (v) a description of the new hardware or software to be provided by Supplier in connection with the New Service; (vi) a description of the software, hardware and other resources, including Resource Unit utilization, necessary to provide the New Service; and (vii) additional facilities, hardware, software or labor resources to be provided by Gap in connection with the proposed New Services. If Gap accepts Supplier\u2019s proposal, the Parties will negotiate a mutually agreed to Statement of Work. Upon execution of the applicable Statement of Work, the scope of the Services included in the Charges will be expanded and this Agreement will be modified to include such New Services. All New Services must be Approved by Gap\u2019s Chief Information Officer in accordance with Section 6.1 (Gap Approval).\nB. Competing Bids Gap may elect to solicit and receive bids from third parties to perform any New Services; provided, however, that Gap shall not disclose any Confidential and Proprietary Information provided by Supplier to Gap in any proposal for New Services. If Gap elects to use third parties to perform New Services, (i) such New Services shall not be deemed \u201cServices\u201d under the provisions of this Agreement and (ii) Supplier shall reasonably cooperate with such third parties.\nC. New Sourcing Lines In the event Gap elects to utilize Supplier to provide a new line of sourcing services (e.g., logistics and supply chain management, supply chain applications, and human resources support) (individually and collectively referred to as \u201cNew Sourcing Line(s)\u201d), such services will be treated as New Services under this Agreement, provided that each New Sourcing Line will include in the proposal a unique Exhibit C (Fees and Resource Baselines); Statement(s) of Work; Service Level Agreement attachments, and as applicable, supporting exhibits. To the extent any provisions of this Agreement are deemed by the Parties to be inapplicable to such New Sourcing Line(s) or it is agreed that new provisions are required, such modifications will be addressed through an amendment to this Agreement, unless the Parties otherwise agree that a stand alone agreement that leverages the terms agreed to herein as applicable will facilitate the provision or management of the services. __________________________ *Certain information on this page has been omitted and filed separately with the Commission. Confidential treatment has been requested with respect to the omitted portions.\nD. Approved Supplier Gap acknowledges that Supplier is an approved supplier of Gap for IT hardware, software and services. As an approved supplier, Gap shall (i) allow Supplier to bid on all Requests for Proposals or similar Gap efforts to procure IT hardware, software and services for which Gap, in its sole discretion, determines IBM is qualified, (ii) consider Supplier fairly and in good faith for such IT hardware, software and services, and (iii) if Supplier is not awarded such business, provide Supplier a reasonable description of the reasons why Supplier was not awarded, which description will provide Supplier the same information as Gap provides to all other vendors who bid on, but were not awarded, the relevant Request for Proposal.", "snippet_links": [{"key": "services-proposal", "type": "definition", "offset": [7, 24]}, {"key": "capable-of", "type": "definition", "offset": [108, 118]}, {"key": "supplier-shall", "type": "clause", "offset": [152, 166]}, {"key": "additional-charge", "type": "clause", "offset": [285, 302]}, {"key": "based-on", "type": "definition", "offset": [387, 395]}, {"key": "nature-and-scope", "type": "clause", "offset": [400, 416]}, {"key": "the-proposed", "type": "clause", "offset": [420, 432]}, {"key": "services-and", "type": "clause", "offset": [437, 449]}, {"key": "competitively-bid", "type": "definition", "offset": [496, 513]}, {"key": "competitive-bidding-requirements", "type": "clause", "offset": [538, 570]}, {"key": "detailed-project-plan", "type": "clause", "offset": [648, 669]}, {"key": "the-service-levels", "type": "clause", "offset": [819, 837]}, {"key": "associated-with", "type": "definition", "offset": [844, 859]}, {"key": "a-schedule", "type": "clause", "offset": [883, 893]}, {"key": "by-supplier", "type": "clause", "offset": [1006, 1017]}, {"key": "in-connection-with", "type": "clause", "offset": [1018, 1036]}, {"key": "description-of-the-software", "type": "clause", "offset": [1061, 1088]}, {"key": "other-resources", "type": "clause", "offset": [1103, 1118]}, {"key": "resource-unit", "type": "definition", "offset": [1130, 1143]}, {"key": "provide-the", "type": "clause", "offset": [1170, 1181]}, {"key": "additional-facilities", "type": "definition", "offset": [1205, 1226]}, {"key": "the-parties-will", "type": "clause", "offset": [1370, 1386]}, {"key": "agreed-to", "type": "definition", "offset": [1408, 1417]}, {"key": "statement-of-work", "type": "definition", "offset": [1418, 1435]}, {"key": "upon-execution", "type": "clause", "offset": [1437, 1451]}, {"key": "the-applicable", "type": "clause", "offset": [1455, 1469]}, {"key": "services-included", "type": "clause", "offset": [1506, 1523]}, {"key": "the-charges", "type": "clause", "offset": [1527, 1538]}, {"key": "approved-by", "type": "definition", "offset": [1647, 1658]}, {"key": "chief-information-officer", "type": "clause", "offset": [1665, 1690]}, {"key": "in-accordance-with", "type": "clause", "offset": [1691, 1709]}, {"key": "section-61", "type": "clause", "offset": [1710, 1721]}, {"key": "competing-bids", "type": "clause", "offset": [1741, 1755]}, {"key": "to-solicit", "type": "definition", "offset": [1770, 1780]}, {"key": "from-third-parties", "type": "clause", "offset": [1798, 1816]}, {"key": "information-provided-by", "type": "clause", "offset": [1926, 1949]}, {"key": "provisions-of-this-agreement", "type": "clause", "offset": [2123, 2151]}, {"key": "cooperate-with", "type": "clause", "offset": [2187, 2201]}, {"key": "in-the-event", "type": "clause", "offset": [2244, 2256]}, {"key": "provide-a", "type": "definition", "offset": [2291, 2300]}, {"key": "line-of", "type": "definition", "offset": [2305, 2312]}, {"key": "sourcing-services", "type": "definition", "offset": [2313, 2330]}, {"key": "supply-chain-management", "type": "definition", "offset": [2352, 2375]}, {"key": "human-resources-support", "type": "clause", "offset": [2408, 2431]}, {"key": "services-under-this-agreement", "type": "clause", "offset": [2541, 2570]}, {"key": "provided-that", "type": "definition", "offset": [2572, 2585]}, {"key": "the-proposal", "type": "clause", "offset": [2625, 2637]}, {"key": "exhibit-c", "type": "definition", "offset": [2647, 2656]}, {"key": "resource-baselines", "type": "definition", "offset": [2667, 2685]}, {"key": "agreement-attachments", "type": "clause", "offset": [2724, 2745]}, {"key": "to-the-extent", "type": "clause", "offset": [2787, 2800]}, {"key": "by-the-parties", "type": "clause", "offset": [2845, 2859]}, {"key": "it-is-agreed-that", "type": "clause", "offset": [2911, 2928]}, {"key": "new-provisions", "type": "clause", "offset": [2929, 2943]}, {"key": "amendment-to-this-agreement", "type": "clause", "offset": [3006, 3033]}, {"key": "stand-alone-agreement", "type": "clause", "offset": [3077, 3098]}, {"key": "terms-agreed", "type": "clause", "offset": [3118, 3130]}, {"key": "management-of-the-services", "type": "clause", "offset": [3188, 3214]}, {"key": "information-on", "type": "clause", "offset": [3252, 3266]}, {"key": "omitted-and-filed-separately-with-the-commission", "type": "clause", "offset": [3286, 3334]}, {"key": "confidential-treatment", "type": "definition", "offset": [3336, 3358]}, {"key": "with-respect-to", "type": "clause", "offset": [3378, 3393]}, {"key": "approved-supplier", "type": "clause", "offset": [3419, 3436]}, {"key": "it-hardware", "type": "definition", "offset": [3503, 3514]}, {"key": "software-and-services", "type": "definition", "offset": [3516, 3537]}, {"key": "requests-for-proposals", "type": "definition", "offset": [3607, 3629]}, {"key": "services-for", "type": "clause", "offset": [3690, 3702]}, {"key": "sole-discretion", "type": "clause", "offset": [3721, 3736]}, {"key": "in-good-faith", "type": "definition", "offset": [3801, 3814]}, {"key": "will-provide", "type": "clause", "offset": [4017, 4029]}, {"key": "other-vendors", "type": "clause", "offset": [4083, 4096]}, {"key": "the-relevant", "type": "clause", "offset": [4131, 4143]}, {"key": "request-for-proposal", "type": "definition", "offset": [4144, 4164]}], "size": 14, "samples": [{"hash": "7aEG7s9gV2b", "uri": "/contracts/7aEG7s9gV2b#new-services", "label": "Master Services Agreement (Gap Inc)", "score": 24.6960983276, "published": true}, {"hash": "95hjEzzwJDT", "uri": "/contracts/95hjEzzwJDT#new-services", "label": "Master Services Agreement (Gap Inc)", "score": 24.4414787292, "published": true}], "hash": "6220a1e3690568d80854ac10444e2e0c", "id": 7}, {"snippet": "If, after the date hereof and on or prior to the 90th day following the Distribution Date, the Parties mutually determine that a service required by Service Recipient and provided by Service Provider or one of its Subsidiaries prior to the Distribution Date was inadvertently omitted from the Services Schedules, Service Recipient may request that Service Provider perform such service (\u201cNew Service\u201d) in addition to the Services being provided hereunder. Service Provider shall promptly begin performing any New Service consistent with past practice upon a timely written request from Service Recipient (which request may be in the form of email) that includes (a) a description of the New Service, and (b) a schedule for commencing and completing such New Service. Thereafter, Service Provider and Service Recipient shall enter into good faith negotiations to agree to an amendment to the Services Schedules providing for such New Service; provided that if no agreement for an Additional Service Schedule Amendment has been reached in writing in thirty (30) days, such New Service shall be deemed to have a Termination Date of one year from the Distribution Date, with Service Costs as provided for in Section 2(a), calculated as if the amendment to the Services Schedule for such New Service were silent regarding costs and expenses (such amendment or deemed amendment pursuant to the foregoing proviso, an \u201cAdditional Service Schedule Amendment\u201d). Any New Service shall be considered a Service hereunder and the Services Schedules shall incorporate, and be deemed to be duly amended by, such Additional Service Schedule Amendment.", "snippet_links": [{"key": "date-hereof", "type": "clause", "offset": [14, 25]}, {"key": "following-the", "type": "definition", "offset": [58, 71]}, {"key": "the-parties", "type": "definition", "offset": [91, 102]}, {"key": "by-service-recipient", "type": "clause", "offset": [146, 166]}, {"key": "by-service-provider", "type": "clause", "offset": [180, 199]}, {"key": "prior-to-the-distribution-date", "type": "clause", "offset": [227, 257]}, {"key": "services-schedules", "type": "clause", "offset": [293, 311]}, {"key": "new-service", "type": "definition", "offset": [388, 399]}, {"key": "in-addition-to-the", "type": "clause", "offset": [402, 420]}, {"key": "provider-shall", "type": "clause", "offset": [464, 478]}, {"key": "consistent-with-past-practice", "type": "clause", "offset": [521, 550]}, {"key": "written-request", "type": "clause", "offset": [565, 580]}, {"key": "form-of", "type": "clause", "offset": [633, 640]}, {"key": "description-of-the", "type": "clause", "offset": [668, 686]}, {"key": "a-schedule", "type": "clause", "offset": [708, 718]}, {"key": "recipient-shall", "type": "clause", "offset": [808, 823]}, {"key": "good-faith-negotiations", "type": "definition", "offset": [835, 858]}, {"key": "agree-to", "type": "clause", "offset": [862, 870]}, {"key": "amendment-to-the-services", "type": "clause", "offset": [874, 899]}, {"key": "provided-that", "type": "definition", "offset": [942, 955]}, {"key": "agreement-for", "type": "clause", "offset": [962, 975]}, {"key": "schedule-amendment", "type": "definition", "offset": [998, 1016]}, {"key": "in-writing", "type": "definition", "offset": [1034, 1044]}, {"key": "date-of", "type": "clause", "offset": [1121, 1128]}, {"key": "one-year", "type": "definition", "offset": [1129, 1137]}, {"key": "service-costs", "type": "definition", "offset": [1171, 1184]}, {"key": "the-amendment", "type": "clause", "offset": [1235, 1248]}, {"key": "costs-and-expenses", "type": "clause", "offset": [1317, 1335]}, {"key": "amendment-or", "type": "clause", "offset": [1342, 1354]}, {"key": "deemed-amendment", "type": "clause", "offset": [1355, 1371]}, {"key": "pursuant-to-the-foregoing", "type": "clause", "offset": [1372, 1397]}], "size": 12, "samples": [{"hash": "9n1jOoQzNuM", "uri": "/contracts/9n1jOoQzNuM#new-services", "label": "Master Transition Services Agreement (Science Applications International Corp)", "score": 22.7481174469, "published": true}, {"hash": "6nMJb9kwIAf", "uri": "/contracts/6nMJb9kwIAf#new-services", "label": "Master Transition Services Agreement (SAIC Gemini, Inc.)", "score": 22.6878852844, "published": true}, {"hash": "lmvF8udSwXw", "uri": "/contracts/lmvF8udSwXw#new-services", "label": "Master Transition Services Agreement (SAIC Gemini, Inc.)", "score": 22.6331272125, "published": true}], "hash": "b577528d4475b7e42898b9e437b7ed29", "id": 10}, {"snippet": "We may incorporate new options into any of the Services. By using a new option, you agree to be bound by the rules concerning that option.", "snippet_links": [{"key": "new-options", "type": "clause", "offset": [19, 30]}, {"key": "the-services", "type": "definition", "offset": [43, 55]}, {"key": "you-agree-to", "type": "clause", "offset": [80, 92]}, {"key": "the-rules", "type": "clause", "offset": [105, 114]}], "size": 15, "samples": [{"hash": "h5ytHvdSehX", "uri": "/contracts/h5ytHvdSehX#new-services", "label": "Member Services Agreement", "score": 26.7484741211, "published": true}, {"hash": "1dwkoLaPZDe", "uri": "/contracts/1dwkoLaPZDe#new-services", "label": "Member Services Agreement", "score": 26.7484722137, "published": true}, {"hash": "dznMTuq1WM9", "uri": "/contracts/dznMTuq1WM9#new-services", "label": "Member Services Agreement", "score": 26.6338062286, "published": true}], "hash": "5bb1862abca45a473735bdf38da95731", "id": 4}, {"snippet": "(a) If Company requests Provider to perform an additional function, responsibility or task that is not described on the SERVICES SCHEDULE (SCHEDULE A), such additional function, responsibility or task will be considered a \"New Service\". If Company's request for a New Service includes a request for Provider to correspondingly reduce or eliminate one or more existing elements of the Services then being provided hereunder, Provider shall determine the resources and expenses related to the element or elements of the Services being reduced or eliminated and those required for the services being added.\n(b) Promptly after receiving each request for New Services from Company, Provider will provide a written quote to Company setting forth the net increase or decrease in the Charges and/or other charging methodologies, and if applicable, increases and decreases in resource units and additional resource baselines, if any, that will be attributable to such New Services, and will concurrently deliver to Company as a part of such quote a detailed description of and proposal for the New Services together with a report regarding the ramifications and impacts of such New Services on the Services. All changes in the Charges and other charging methodologies will be based upon the required proportional increase in personnel, system and other resources applicable to the New Services relative to the Charges and other existing charging methodologies. Upon receipt of such quote and other documentation, Company may then elect to have Provider perform the New Services, and the Charges and, if applicable, other charging methodologies and resource baselines will be established and/or adjusted to reflect such New Services. Notwithstanding the foregoing, nothing herein shall be deemed to obligate Company to obtain New Services from Provider.\n(c) The Parties agree that changes during the Term in functions, responsibilities and tasks that are within the scope of the Services will not be deemed to be New Services, if such functions, responsibilities and tasks evolved or were supplemented and enhanced during the Term by Provider in its sole discretion or pursuant to the provisions of this Agreement, unless such function, responsibility or task was approved by Company pursuant to the Change Control Procedures.\n(d) Without limiting the provisions of Section 1.6 or Section 2.2, if the Parties cannot agree that a function, responsibility or task falls within the definition of a New Service, and Company either demonstrates that such function, responsibility or task is required by law or regulation or determines in good faith that the function, responsibility or task is critical to Company's business, then Provider shall nevertheless perform the disputed function, responsibility or task if requested by Company. The determination of whether any function, responsibility or task is a New Service to be paid by Company will be determined pursuant to the Dispute Resolution Process.\n(e) Changes to this Agreement and to the Schedules to reflect New Services will be effected and documented through Change Control Procedures.", "snippet_links": [{"key": "additional-function", "type": "clause", "offset": [47, 66]}, {"key": "services-schedule", "type": "definition", "offset": [120, 137]}, {"key": "schedule-a", "type": "definition", "offset": [139, 149]}, {"key": "service-includes", "type": "clause", "offset": [268, 284]}, {"key": "for-provider", "type": "definition", "offset": [295, 307]}, {"key": "provider-shall", "type": "clause", "offset": [424, 438]}, {"key": "determine-the", "type": "clause", "offset": [439, 452]}, {"key": "and-expenses", "type": "clause", "offset": [463, 475]}, {"key": "related-to", "type": "definition", "offset": [476, 486]}, {"key": "for-the-services", "type": "clause", "offset": [574, 590]}, {"key": "after-receiving", "type": "clause", "offset": [617, 632]}, {"key": "request-for-new-services", "type": "clause", "offset": [638, 662]}, {"key": "provide-a", "type": "definition", "offset": [691, 700]}, {"key": "to-company", "type": "definition", "offset": [715, 725]}, {"key": "increase-or-decrease", "type": "clause", "offset": [748, 768]}, {"key": "the-charges", "type": "clause", "offset": [772, 783]}, {"key": "charging-methodologies", "type": "definition", "offset": [797, 819]}, {"key": "if-applicable", "type": "definition", "offset": [825, 838]}, {"key": "increases-and-decreases", "type": "clause", "offset": [840, 863]}, {"key": "resource-units", "type": "clause", "offset": [867, 881]}, {"key": "resource-baselines", "type": "definition", "offset": [897, 915]}, {"key": "deliver-to", "type": "definition", "offset": [995, 1005]}, {"key": "description-of", "type": "clause", "offset": [1049, 1063]}, {"key": "changes-in", "type": "definition", "offset": [1203, 1213]}, {"key": "other-resources", "type": "clause", "offset": [1338, 1353]}, {"key": "applicable-to", "type": "clause", "offset": [1354, 1367]}, {"key": "upon-receipt-of", "type": "clause", "offset": [1452, 1467]}, {"key": "other-documentation", "type": "definition", "offset": [1483, 1502]}, {"key": "notwithstanding-the-foregoing", "type": "clause", "offset": [1724, 1753]}, {"key": "to-obligate", "type": "definition", "offset": [1786, 1797]}, {"key": "from-provider", "type": "clause", "offset": [1829, 1842]}, {"key": "the-parties-agree-that", "type": "clause", "offset": [1848, 1870]}, {"key": "during-the-term", "type": "clause", "offset": [1879, 1894]}, {"key": "responsibilities-and-tasks", "type": "clause", "offset": [1909, 1935]}, {"key": "the-scope-of-the-services", "type": "clause", "offset": [1952, 1977]}, {"key": "by-provider", "type": "clause", "offset": [2121, 2132]}, {"key": "sole-discretion", "type": "clause", "offset": [2140, 2155]}, {"key": "provisions-of-this-agreement", "type": "clause", "offset": [2175, 2203]}, {"key": "by-company", "type": "clause", "offset": [2263, 2273]}, {"key": "change-control-procedures", "type": "definition", "offset": [2290, 2315]}, {"key": "without-limiting-the-provisions-of-section", "type": "clause", "offset": [2321, 2363]}, {"key": "section-22", "type": "clause", "offset": [2371, 2382]}, {"key": "definition-of-a", "type": "clause", "offset": [2469, 2484]}, {"key": "and-company", "type": "clause", "offset": [2498, 2509]}, {"key": "law-or-regulation", "type": "definition", "offset": [2588, 2605]}, {"key": "in-good-faith", "type": "definition", "offset": [2620, 2633]}, {"key": "the-function", "type": "clause", "offset": [2639, 2651]}, {"key": "requested-by", "type": "clause", "offset": [2801, 2813]}, {"key": "the-determination-of", "type": "definition", "offset": [2823, 2843]}, {"key": "company-will", "type": "clause", "offset": [2920, 2932]}, {"key": "the-dispute-resolution-process", "type": "clause", "offset": [2959, 2989]}, {"key": "changes-to-this-agreement", "type": "clause", "offset": [2995, 3020]}, {"key": "the-schedules", "type": "clause", "offset": [3028, 3041]}], "size": 25, "samples": [{"hash": "ksOaOKt4kDD", "uri": "/contracts/ksOaOKt4kDD#new-services", "label": "Human Resources Services Agreement (Exult Inc)", "score": 18.0, "published": true}, {"hash": "dWtofFpDSXN", "uri": "/contracts/dWtofFpDSXN#new-services", "label": "Systems Services Agreement (Exult Inc)", "score": 18.0, "published": true}, {"hash": "d7orIzc1Ovh", "uri": "/contracts/d7orIzc1Ovh#new-services", "label": "Human Resources Services Agreement (Exult Inc)", "score": 18.0, "published": true}], "hash": "b83da217acf0cc952b75039420feafaf", "id": 2}, {"snippet": "We may, from time-to-time, introduce new online services. We will notify you of any new services. By using these services when they become available, you agree to be bound by the rules communicated to you concerning these services.", "snippet_links": [{"key": "online-services", "type": "definition", "offset": [41, 56]}, {"key": "you-agree-to", "type": "clause", "offset": [150, 162]}, {"key": "the-rules", "type": "clause", "offset": [175, 184]}], "size": 15, "samples": [{"hash": "eH5BDQlE2EX", "uri": "/contracts/eH5BDQlE2EX#new-services", "label": "Online Access Agreement", "score": 33.0088310242, "published": true}, {"hash": "5M8TPMKQweo", "uri": "/contracts/5M8TPMKQweo#new-services", "label": "Online Access Agreement", "score": 28.6300582886, "published": true}, {"hash": "cEaQjhGQe3t", "uri": "/contracts/cEaQjhGQe3t#new-services", "label": "Online Banking Access Agreement", "score": 26.9466114044, "published": true}], "hash": "3560ae18dc93fe4954c2ef5b7a1a58da", "id": 5}, {"snippet": "A decision on whether it is appropriate to contract-out new government services with significant workforce impacts will be made on a case by case basis by Cabinet. Opportunity will be provided for the new government service to be delivered by in-house staff where it can be demonstrated that work is competitive on an overall \"best value\" basis, including quality and cost of purchase and maintenance of any capital equipment required to perform the work. Cabinet submissions proposing contracting-out of new services should detail: \uf0b7 any social and/or economic impact on the Queensland community; \uf0b7 the impact on regional and rural communities; \uf0b7 the impact on future competitive tendering in a market where the government will have no capacity to bid; \uf0b7 why the service needs to be delivered by a non-government service provider; and \uf0b7 the cost implications for government.", "snippet_links": [{"key": "to-contract", "type": "clause", "offset": [40, 51]}, {"key": "government-services", "type": "clause", "offset": [60, 79]}, {"key": "house-staff", "type": "definition", "offset": [246, 257]}, {"key": "best-value", "type": "definition", "offset": [327, 337]}, {"key": "cost-of", "type": "definition", "offset": [368, 375]}, {"key": "maintenance-of", "type": "clause", "offset": [389, 403]}, {"key": "equipment-required", "type": "clause", "offset": [416, 434]}, {"key": "the-work", "type": "definition", "offset": [446, 454]}, {"key": "economic-impact", "type": "definition", "offset": [553, 568]}, {"key": "rural-communities", "type": "clause", "offset": [627, 644]}, {"key": "competitive-tendering", "type": "definition", "offset": [669, 690]}, {"key": "the-government", "type": "definition", "offset": [709, 723]}, {"key": "no-capacity", "type": "clause", "offset": [734, 745]}, {"key": "needs-to-be-delivered", "type": "clause", "offset": [772, 793]}, {"key": "a-non", "type": "clause", "offset": [797, 802]}, {"key": "government-service-provider", "type": "definition", "offset": [803, 830]}, {"key": "cost-implications", "type": "clause", "offset": [842, 859]}], "size": 14, "samples": [{"hash": "8JHYNO440px", "uri": "/contracts/8JHYNO440px#new-services", "label": "State Government Entities Determination", "score": 23.6570835114, "published": true}, {"hash": "fG9GxWwgZmu", "uri": "/contracts/fG9GxWwgZmu#new-services", "label": "Child Safety and Youth Justice Certified Agreement 2019", "score": 22.106092453, "published": true}, {"hash": "5thudobHIqJ", "uri": "/contracts/5thudobHIqJ#new-services", "label": "Child Safety and Youth Justice Certified Agreement 2019", "score": 22.1047229767, "published": true}], "hash": "73ed2a1601701e90a88aa46e3f11df8c", "id": 6}, {"snippet": "New services on the terms of the O2 Website\n7.1 The Customer may request new services on the terms set out on the O2 Website by placing a new service order under this Agreement. O2 shall be entitled to accept or reject a new service order. Once a new service order is accepted by O2:\na) the new Service shall be deemed added to the Agreement (including for the avoidance of doubt, the terms of the O2 Website applicable to the Service as well as any applicable Service Schedule(s)); and\nb) O2 shall supply to the Customer the Services requested in that new service order on the terms and conditions of this Agreement and any alternative terms appearing on or referred to in any other communication, (whether oral, in writing or by electronic means) by the Customer for the purpose of placing orders shall be ineffective.\n7.2 The Customer may request a new service at any time on terms other than those set out on the O2 Website. 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