Motorola will Clause Samples

Motorola will. 6.1.1 Deliver the Support Services to Clearwire in accordance with the obligations, Service Levels and conditions of the NSP Specification or other Service provided, such as Software Maintenance Services or extended Hardware Maintenance Services, but subject to the provisions of this Exhibit; 6.1.2 Ensure that its employees, agents and sub-contractors comply with all of Clearwire's reasonable requests, directions or regulations made known to Motorola or its employees, agents or sub-contractors in relation to the safety and security of Clearwire's Premises, property or personnel; and 6.1.3 Monitor hardware failures and identify any fault trends indicating a potential hardware design fault. Motorola shall deliver to Clearwire electronically a monthly report in an agreed format that summarizes all field returns, root cause analyses and paretos of all fault trends identified. 6.1.4 If Motorola is unable to resolve an issue through immediate telephone assistance, Motorola will provide Clearwire with a Response Time and Resolution Time in accordance with the detailed criteria and Service Levels set forth in the NSP Specification.