Common use of Monitoring of Performance Clause in Contracts

Monitoring of Performance. Vendor shall continuously monitor and record its performance to ensure that all of Vendor's responsibilities and obligations hereunder are being met and fulfilled. Citizens may conduct programmatic and other administrative contract monitoring during the term of this Agreement. The purpose of this monitoring is to ensure that all of Vendor's responsibilities and obligations are being met and fulfilled. Such monitoring may include on-site visits, report reviews, invoice reviews, compliance reviews, and a review of any other areas reasonably necessary. 4.4.1. At any time during this contract, Citizens’ Contract Manager may request a business review meeting with the Vendor. The business review meeting will generally be held at Citizens’ facilities as needed and shall include Vendor’s performance for the previous six (6) months, based on the Contingent Worker’s satisfaction survey and metrics defined in the Reports delivered to Citizens.