Mobile Phone Contact Sample Clauses

Mobile Phone Contact. You must ensure that You are available to receive telephone calls and reply to text messages from Us at any stage during the day that You are booked to have Services provided to You by Us. 5.18.1 If Your arrival window/ start time commences at 6am (or earlier) or is a ‘Flexi Saver’ arrangement, You must be contactable from 5.30am to receive calls and reply to text messages. 5.18.2 If Your arrival window does not commence at 6am in the morning and is not a ‘Flexi Saver’ arrangement, You must be contactable by phone or return Our calls/messages within 15 minutes of Us trying to contact You at any stage from 8am. If We cannot contact You, especially BEFORE the start of Your arrival window, additional charges for travel time may apply, or We may not be able to arrive during Your specified arrival window. 5.18.3 If You will be uncontactable due to other commitments before or during the provision of Our services You must provide Us or a Member of the Company Group with an alternative contact that We can speak to on Your behalf.