Mendix Applications. This SLA describes the support levels for the App Platform and Cloud Services provided by Mendix. The Platform allows Customers to develop a broad range of Applications which are Customer specific in regards to both functionality and the IT environment in which they are used. Due to the wide range of Applications developed using the Mendix Platform, such Applications require business specific and in-depth domain knowledge in order to be 1 Requires Premium Cloud Resource Packs. supported. Mendix advises to arrange Application support within Customer’s delivery organization (or through a Mendix Partner). Mendix can assist delivery organizations in acquiring the right skill set, support them with specialized services or connect you with our Partner network. Please contact your Customer Success Manager for more information.
Appears in 1 contract
Sources: Licensing Agreement
Mendix Applications. This SLA describes the support levels for the App Platform and Cloud Services provided by Mendix. The Platform allows Customers to develop a broad range of Applications which are Customer specific in regards to both functionality and the IT environment in which they are used. Due to the wide range of Applications developed using the Mendix Platform, such Applications require business specific and in-depth domain knowledge in order to be 1 Requires Premium Cloud Resource Packs. supported. Mendix advises to arrange Application support within Customer’s delivery organization (or through a Mendix Partner). Mendix can assist delivery organizations in acquiring the right skill set, support them with specialized services or connect you with our Partner network. Please contact your Customer Success Manager for more information.
Appears in 1 contract
Sources: Service Level Agreement