MANAGING YOUR SERVICES Sample Clauses

MANAGING YOUR SERVICES. NetCare NMS will assign a Service Implementation Manager (SIM) to the Customer account. The SIM will become familiar with the specifics of your network and configurations. While providing coordination of the NetCare NMS staff, the SIM will measure the Customer is provided all necessary information and support to implement contracted services. When the SIM has verified your devices and services are operating properly, your account will be migrated to a NetCare NMSC Operations Service Manager for continued monitoring and service.