Managing Instructions and Orders Sample Clauses

Managing Instructions and Orders. 9.1. We will only accept instructions transmitted through a durable medium approved by us, including Eurotrader Client Portal, the Software, and your registered email address (as indicated in our records). In certain circumstances, provided we are satisfied with your identity and the clarity of the instructions, we may accept instructions via telephone or in person. It's important to note that each Client is responsible for ensuring that any instructions provided are fully understood by the operator. Orders placed via telephone will only be accepted when communicated in our official language (see below for further details). Eurotrader reserves the right to reject verbal orders when the operator of the Dealing Department is not satisfied with the Client's identity or the clarity of the orders. We may request additional information, verify such orders through any means, or take any other action deemed necessary by Eurotrader in the given circumstances. Contact details can be found on our Website. Please note that during periods of high transaction volumes, there may be delays in reaching an operator via telephone, especially when important market announcements are made.