MANAGEMENT SUPPORT AND ADVICE Clause Samples
The MANAGEMENT SUPPORT AND ADVICE clause establishes the obligation or option for one party, typically a service provider or consultant, to offer ongoing guidance and assistance to the other party regarding the management of a project or business operations. This support may include providing recommendations, sharing expertise, or helping to resolve management issues as they arise. By formalizing the provision of management advice, the clause ensures that the recipient has access to expert input, which can improve decision-making and operational effectiveness, ultimately addressing the need for reliable support throughout the contractual relationship.
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MANAGEMENT SUPPORT AND ADVICE. (a) IBM shall proactively identify strategies and approaches for future information technology delivery within MSDW that may provide MSDW with competitive advantages. IBM shall provide reasonable assistance to MSDW in setting MSDW's technology direction and strategy. IBM shall provide reasonable assistance to MSDW in aligning MSDW's technical architecture with its business and technical strategies.
(b) Upon MSDW's request, IBM shall reasonably support MSDW in the management and representation of technology product and service offerings to its internal clients.
(c) IBM shall maintain appropriate levels of industry knowledge in MSDW's business.
(d) IBM shall maintain appropriate levels of participation and input into forums and conferences, user groups, trade associations, and similar organizations.
(e) IBM shall provide reasonable access to its knowledge, information and expertise with respect to data processing, data networking and other areas related to the Services and shall provide MSDW with advice and recommendations on such matters upon the reasonable request of MSDW.
MANAGEMENT SUPPORT AND ADVICE. Provider will be responsible for proactively identifying strategies and approaches for future Services in support of Customer that may provide Customer with competitive advantages. Such management support and advice may include but is not limited to the following general areas:
(a) Assisting Customer in setting Customer’s application technology direction and strategy;
(b) Assisting Customer in aligning Customer’s application architecture and environment with its business and technical strategies;
(c) Supporting Customer in the management and representation of application technology product and service offerings to its internal Customers;
(d) Supporting Customer with its annual planning and budget process;
(e) Maintaining appropriate levels of industry knowledge in Customer’s business;
(f) Maintaining appropriate levels of participation and input into forums and conferences, user groups, trade associations and similar organizations as they relate to Provider’s responsibilities in support of Customer;
(g) Providing reasonable access to knowledge and information acquired in Provider’s specialized research or development facilities;
(h) Meeting with Customer representatives as necessary and appropriate to manage and deliver the Services effectively; CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR PORTIONS OF THIS EXHIBIT. THE COPY FILED HEREWITH OMITS THE INFORMATION SUBJECT TO A CONFIDENTIALITY REQUEST. OMISSIONS ARE DESIGNATED [ * * * ]. A COMPLETE VERSION OF THIS EXHIBIT HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION.
(i) Supporting and participating in the various account management meetings called for by the Master Agreement or any Service Agreement and the procedures adopted by the Parties related to such meetings; and
(j) Participating in related Customer business planning meetings upon request to review operations and business plans and recommend appropriate Services to support plan execution. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED FOR PORTIONS OF THIS EXHIBIT. THE COPY FILED HEREWITH OMITS THE INFORMATION SUBJECT TO A CONFIDENTIALITY REQUEST. OMISSIONS ARE DESIGNATED [ * * * ]. A COMPLETE VERSION OF THIS EXHIBIT HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION. CHANGE CONTROL PROCEDURES This is EXHIBIT 4, CHANGE CONTROL PROCEDURES, to that certain Master Services Agreement, dated as of November 1, 2015 (the “Master Agreement”), between Sabre GLBL Inc. (“Customer”) and HP Enterprise Services, LLC (“Provider”...
MANAGEMENT SUPPORT AND ADVICE. Provider will be responsible for proactively identifying strategies and approaches for future Services in support of Customer that may provide Customer with competitive advantages. Such management support and advice may include but is not limited to the following general areas:
(a) Assisting Customer in setting Customer’s application technology direction and strategy;
(b) Assisting Customer in aligning Customer’s application architecture and environment with its business and technical strategies;
(c) Supporting Customer in the management and representation of application technology product and service offerings to its internal Customers;
(d) Supporting Customer with its annual planning and budget process;
(e) Maintaining appropriate levels of industry knowledge in Customer’s business;
(f) Maintaining appropriate levels of participation and input into forums and conferences, user groups, trade associations and similar organizations as they relate to Provider’s responsibilities in support of Customer;
(g) Providing reasonable access to knowledge and information acquired in Provider’s specialized research or development facilities;
(h) Meeting with Customer representatives as necessary and appropriate to manage and deliver the Services effectively;
(i) Supporting and participating in the various account management meetings called for by the Master Agreement or any Service Agreement and the procedures adopted by the Parties related to such meetings; and
(j) Participating in related Customer business planning meetings upon request to review operations and business plans and recommend appropriate Services to support plan execution.