{"component": "clause", "props": {"groups": [{"size": 7, "samples": [{"hash": "4iJNk0FYAXC", "uri": "/contracts/4iJNk0FYAXC#managed-security-services", "label": "Sprint Global MPLS VPN Product Annex", "score": 28.8901500702, "published": true}, {"hash": "11O5xYCe5NL", "uri": "/contracts/11O5xYCe5NL#managed-security-services", "label": "MPLS VPN Product Annex", "score": 24.0869274139, "published": true}, {"hash": "bAuGVO0UD9Q", "uri": "/contracts/bAuGVO0UD9Q#managed-security-services", "label": "Carrier Ethernet Services Agreement", "score": 24.0759754181, "published": true}], "snippet": "These services include a comprehensive suite of management and implementation services that support security related functionality. The services support firewall, intrusion detection and prevention services, DDOS detection and mitigation, and URL and content filtering. 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Where we have agreed to supply you with a Managed Security Service for a Firewall which we have not supplied, you must notify us as soon as possible once your Firewall is ready to be accessed by us. 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"type": "definition", "offset": [0, 12]}, {"key": "endpoint-detection-and-response", "type": "clause", "offset": [158, 189]}, {"key": "response-capabilities", "type": "clause", "offset": [209, 230]}], "hash": "49f8d2b1d6456a5fa387595c9dfc3c82", "id": 5}, {"size": 2, "samples": [{"hash": "lWG96BlnmgI", "uri": "/contracts/lWG96BlnmgI#managed-security-services", "label": "MPLS VPN Product Annex", "score": 19.0, "published": true}, {"hash": "9Go4XlrGgHQ", "uri": "/contracts/9Go4XlrGgHQ#managed-security-services", "label": "Sprint Global MPLS VPN Product Annex", "score": 19.0, "published": true}], "snippet": "These services include a comprehensive suite of management and implementation services that support security related", "snippet_links": [{"key": "these-services-include", "type": "clause", "offset": [0, 22]}, {"key": "implementation-services", "type": "clause", "offset": [63, 86]}], "hash": "e7d3b358d24ab175a998808c96fadfc0", "id": 6}, {"size": 2, "samples": [{"hash": "5pO2KwWbfOB", 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This Schedule sets forth the terms and conditions under which BlueHat Cyber will provide to Customer certain managed security services, as specified herein and in the Order Form (the \u201cManaged Security Services\u201d). BlueHat Cyber will use commercially reasonable efforts to (a) monitor covered systems on a continuous basis for correct operation, functions, performance, security and usage; (b) provide reports regarding performance and usage on a mutually agreeable schedule, if subscribed; (c) back up designated servers and endpoints if subscribed to backup and/or disaster recovery services; and (d) detect affected or infected devices on Customer\u2019s network.\nii. Managed Security Services will be remotely delivered via remote access tools. In the event of hardware or failure or other failure of remote resolution, BlueHat Cyber may dispatch a technician for on-premises assistance, for an additional fee. If the Order Form does not otherwise specify the fee for on-premises assistance, Customer shall be charged on a time and materials bases at BlueHat Cyber\u2019s then-current rates, and BlueHat Cyber will be reimbursed for reasonable and actual expenses, including travel.\niii. The Managed Security Services do not include database support, network design, implementation, configuration or testing, network security planning, implementation, configuration and testing, enterprise messaging implementation, enterprise applications implementation, systems integration projects, custom reports and programming projects, infrastructure upgrades, forensic analysis, breach remediation, project management, upgrade or replacement of failed hardware, increase or upgrade of capacity or infrastructure, or CIO/CSO/CTO services, but BlueHat Cyber may make such services available to Customer pursuant to a separately-executed or separately-identified Schedule. 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