Maintenance Window. Where Node4 plans to perform essential works on the portal, Node4 will endeavour to perform such works during low traffic periods and will endeavour to give the Customer at least five (5) days prior notice. In the event of an emergency or Service affecting Incident such notice may be less than 24 hours.
Appears in 4 contracts
Sources: Schedule Document, Schedule Document, Schedule Document
Maintenance Window. Where Node4 plans to perform essential works on the portal, Node4 will endeavour to perform such works during low traffic periods and will endeavour to give the Customer at least five (5) days prior notice. In the event of an emergency or Service affecting Incident fault such notice may be less than 24 hours.
Appears in 4 contracts
Sources: Collaboration Service Schedule, Collaboration Service Schedule, Service Schedule
Maintenance Window. Where Node4 plans to perform essential works on the portal, Node4 will endeavour to perform such works during low traffic periods and will endeavour to give the Customer Client at least five (5) days prior notice. In the event of an emergency or Service affecting Incident such notice may be less than 24 hours.
Appears in 2 contracts
Sources: Schedule Document, Schedule Document
Maintenance Window. Where Node4 plans to perform essential works on the portal, Node4 will endeavour to perform such works during low traffic periods and will endeavour to give the Customer at least five (5) days prior notice. In the event of an emergency or Service affecting Incident fault such notice may be less than 24 hours.
Appears in 1 contract
Sources: Schedule Document
Maintenance Window. Where Node4 plans to perform essential works on the portal, Node4 will endeavour to perform such works during low traffic periods and will endeavour to give the Customer Client at least five (5) days prior notice. In the event of an emergency or Service affecting Incident fault such notice may be less than 24 hours.
Appears in 1 contract
Sources: Service Schedule