{"component": "clause", "props": {"groups": [{"snippet": "The Tenant agrees to submit an online Maintenance Request for any required repairs.", "samples": [{"hash": "jNMuJmra1aw", "uri": "/contracts/jNMuJmra1aw#maintenance-request", "label": "Lease Agreement", "score": 31.3774020521, "published": true}, {"hash": "5is5P2Pmw48", "uri": "/contracts/5is5P2Pmw48#maintenance-request", "label": "Lease Agreement", "score": 30.250911268, "published": true}, {"hash": "4LfR38PhqEE", "uri": "/contracts/4LfR38PhqEE#maintenance-request", "label": "Lease Agreement", "score": 23.8350444901, "published": true}], "snippet_links": [{"key": "to-submit", "type": "definition", "offset": [18, 27]}, {"key": "request-for", "type": "clause", "offset": [50, 61]}, {"key": "required-repairs", "type": "clause", "offset": [66, 82]}], "size": 5, "hash": "151a61a05d187b49261fa83cbba94621", "id": 1}, {"snippet": "The City shall notify \u2587\u2587\u2587\u2587\u2587 when it becomes aware that any of its street lights require maintenance or repair. \u2587\u2587\u2587\u2587\u2587 requires a streetlight number for all maintenance requests. If no tag is present, the City shall provide the light location address. The City shall also encourage and direct its residents to contact \u2587\u2587\u2587\u2587\u2587 and report a street light in need of maintenance. \u2587\u2587\u2587\u2587\u2587 will attempt to respond to any maintenance request within five business days (actual repairs may take longer). Emergency response (e.g. car hit street light) will be addressed as soon as possible after notification from emergency services or the general public. In the event of an emergency, \u2587\u2587\u2587\u2587\u2587 will disconnect equipment at C source and notify the City. The City will provide emergency/afterhours contact information. The City shall not perform any maintenance or repair work on facilities serviced by \u2587\u2587\u2587\u2587\u2587 under this Agreement. This provision shall not preclude the City from taking any action as needed to ensure the facilities serviced by \u2587\u2587\u2587\u2587\u2587 under this this Agreement are returned to a safe condition in the event of any emergent circumstances. For the purpose of facilitating the performance of the services under this Agreement, the City will allow the temporary closing to traffic of any street, or portions thereof, necessary to be closed for \u2587\u2587\u2587\u2587\u2587 to perform its services herein. \u2587\u2587\u2587\u2587\u2587 shall not be required to obtain a right-of-way permit or any other authorization from the City for street light maintenance work performed under this Agreement. The City will be responsible for the cost of any permits required by other entities. \u2587\u2587\u2587\u2587\u2587 will provide the City with 24- lights located on main streets and arterials that may block a lane of traffic for an extended period of time.", "samples": [{"hash": "1eUIay66I8z", "uri": "/contracts/1eUIay66I8z#maintenance-request", "label": "Interlocal Agreement", "score": 31.7837324985, "published": true}], "snippet_links": [{"key": "the-city-shall", "type": "clause", "offset": [0, 14]}, {"key": "street-lights", "type": "definition", "offset": [66, 79]}, {"key": "maintenance-or-repair", "type": "definition", "offset": [88, 109]}, {"key": "maintenance-requests", "type": "clause", "offset": [155, 175]}, {"key": "provide-the", "type": "clause", "offset": [214, 225]}, {"key": "location-address", "type": "definition", "offset": [232, 248]}, {"key": "respond-to", "type": "definition", "offset": [394, 404]}, {"key": "business-days", "type": "clause", "offset": [441, 454]}, {"key": "emergency-response", "type": "clause", "offset": [489, 507]}, {"key": "as-soon-as-possible", "type": "definition", "offset": [554, 573]}, {"key": "after-notification", "type": "clause", "offset": [574, 592]}, {"key": "emergency-services", "type": "definition", "offset": [598, 616]}, {"key": "general-public", "type": "definition", "offset": [624, 638]}, {"key": "in-the-event-of-an-emergency", "type": "clause", "offset": [640, 668]}, {"key": "notify-the", "type": "clause", "offset": [718, 728]}, {"key": "will-provide", "type": "clause", "offset": [744, 756]}, {"key": "contact-information", "type": "clause", "offset": [778, 797]}, {"key": "work-on", "type": "definition", "offset": [852, 859]}, {"key": "any-action", "type": "definition", "offset": [966, 976]}, {"key": "as-needed", "type": "clause", "offset": [977, 986]}, {"key": "to-ensure", "type": "clause", "offset": [987, 996]}, {"key": "the-facilities", "type": "clause", "offset": [997, 1011]}, {"key": "safe-condition", "type": "definition", "offset": [1074, 1088]}, {"key": "emergent-circumstances", "type": "clause", "offset": [1109, 1131]}, {"key": "for-the-purpose-of", "type": "definition", "offset": [1133, 1151]}, {"key": "services-under-this-agreement", "type": "clause", "offset": [1188, 1217]}, {"key": "temporary-closing", "type": "clause", "offset": [1243, 1260]}, {"key": "for-\u2587", "type": "clause", "offset": [1331, 1336]}, {"key": "work-performed-under", "type": "clause", "offset": [1503, 1523]}, {"key": "responsible-for", "type": "clause", "offset": [1557, 1572]}, {"key": "cost-of", "type": "definition", "offset": [1577, 1584]}, {"key": "required-by", "type": "definition", "offset": [1597, 1608]}, {"key": "other-entities", "type": "clause", "offset": [1609, 1623]}, {"key": "block-a", "type": "definition", "offset": [1716, 1723]}, {"key": "extended-period-of-time", "type": "definition", "offset": [1747, 1770]}], "size": 2, "hash": "9cca276fce9030cd384b849cebdf4d20", "id": 2}, {"snippet": "If a maintenance issue should arise, please complete a maintenance request by calling or emailing your maintenance manager that is outlined in your lease. \u2022 You can also submit a work order online at: \u2587\u2587\u2587.\u2587\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587/\u2587\u2587\u2587\u2587\u2587\u2587\u2587/\u2587\u2587\u2587\u2587\u2587\u2587\u2587-\u2587\u2587\u2587-\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 \u2022 It is ideal to submit maintenance requests in writing to avoid confusion and to ensure that we have a clear record of your request. When making a request, be as specific as possible about the problem. \u2022 When preparing your work order, please remember to complete the section on how to enter the property. If you need to be present, remember that the maintenance department schedules appointments Monday \u2013 Friday, from 9:00am \u2013 6:00pm. o Tenants are responsible for securing any pets that may be encountered on the visit to the property.", "samples": [{"hash": "feX91TsM5VL", "uri": "/contracts/feX91TsM5VL#maintenance-request", "label": "Residential Lease", "score": 28.9903759664, "published": true}], "snippet_links": [{"key": "please-complete", "type": "definition", "offset": [37, 52]}, {"key": "maintenance-manager", "type": "clause", "offset": [103, 122]}, {"key": "your-lease", "type": "clause", "offset": [143, 153]}, {"key": "work-order", "type": "definition", "offset": [179, 189]}, {"key": "to-submit", "type": "definition", "offset": [263, 272]}, {"key": "requests-in-writing", "type": "clause", "offset": [285, 304]}, {"key": "to-ensure", "type": "clause", "offset": [328, 337]}, {"key": "record-of", "type": "clause", "offset": [359, 368]}, {"key": "the-problem", "type": "clause", "offset": [439, 450]}, {"key": "your-work", "type": "definition", "offset": [469, 478]}, {"key": "please-remember-to", "type": "clause", "offset": [486, 504]}, {"key": "complete-the", "type": "clause", "offset": [505, 517]}, {"key": "enter-the-property", "type": "clause", "offset": [536, 554]}, {"key": "you-need", "type": "clause", "offset": [559, 567]}, {"key": "maintenance-department", "type": "clause", "offset": [601, 623]}, {"key": "responsible-for", "type": "clause", "offset": [700, 715]}, {"key": "the-visit", "type": "clause", "offset": [761, 770]}], "size": 1, "hash": "74ca56942e6d14dcf991065c146eb433", "id": 3}, {"snippet": "All requests for maintenance can be made in writing or called into the property management office at:", "samples": [{"hash": "c5CQNl18xEJ", "uri": "/contracts/c5CQNl18xEJ#maintenance-request", "label": "Lease Agreement", "score": 25.7732630944, "published": true}], "snippet_links": [{"key": "requests-for-maintenance", "type": "clause", "offset": [4, 28]}, {"key": "in-writing", "type": "clause", "offset": [41, 51]}, {"key": "management-office", "type": "clause", "offset": [80, 97]}], "size": 1, "hash": "ba5bba7d6e0a9a8efe428087a9ed9ddb", "id": 4}, {"snippet": "\u2587\u2587\u2587\u2587\u2587\u2587 agrees that a request for maintenance gives permission for a CDA representative to enter tenant\u2019s unit to perform such maintenance during reasonable hours, without further notice.", "samples": [{"hash": "gYYiGhMgaiE", "uri": "/contracts/gYYiGhMgaiE#maintenance-request", "label": "Low Rent Public Housing Dwelling Lease", "score": 26.0579493227, "published": true}], "snippet_links": [{"key": "request-for", "type": "clause", "offset": [21, 32]}, {"key": "to-enter", "type": "definition", "offset": [87, 95]}, {"key": "reasonable-hours", "type": "clause", "offset": [145, 161]}, {"key": "further-notice", "type": "clause", "offset": [171, 185]}], "size": 1, "hash": "ae1e74364acb6f9a874530ca7cfdfd3e", "id": 5}, {"snippet": "If something breaks or malfunctions in a room, residents are expected to report it to a Resident Assistant or Residence Hall Director as soon as possible so a work order can be submitted. Work orders give MC staff and maintenance technicians permission to enter the resident\u2019s room in order to complete the required repairs. MC staff will attempt to make repairs while residents are in their rooms. Repairs not completed within five (5) working days should be brought to the attention of Residence Life Staff.", "samples": [{"hash": "2Zpfx0ZUboq", "uri": "/contracts/2Zpfx0ZUboq#maintenance-request", "label": "Housing Contract", "score": 33.2931015196, "published": true}], "snippet_links": [{"key": "report-it", "type": "clause", "offset": [73, 82]}, {"key": "resident-assistant", "type": "definition", "offset": [88, 106]}, {"key": "residence-hall", "type": "clause", "offset": [110, 124]}, {"key": "as-soon-as-possible", "type": "definition", "offset": [134, 153]}, {"key": "work-orders", "type": "clause", "offset": [188, 199]}, {"key": "maintenance-technicians", "type": "clause", "offset": [218, 241]}, {"key": "permission-to-enter", "type": "clause", "offset": [242, 261]}, {"key": "the-resident", "type": "clause", "offset": [262, 274]}, {"key": "in-order-to", "type": "clause", "offset": [282, 293]}, {"key": "complete-the", "type": "clause", "offset": [294, 306]}, {"key": "required-repairs", "type": "clause", "offset": [307, 323]}, {"key": "make-repairs", "type": "clause", "offset": [350, 362]}, {"key": "not-completed", "type": "clause", "offset": [407, 420]}, {"key": "working-days", "type": "clause", "offset": [437, 449]}, {"key": "attention-of", "type": "clause", "offset": [475, 487]}, {"key": "residence-life", "type": "clause", "offset": [488, 502]}], "size": 1, "hash": "6b86947575ceb9fcb6a56711ba2273b3", "id": 6}, {"snippet": "Requests for service and repairs should be requested via e\u2010mail to \u2587\u2587\u2587\u2587\u2587\u2587@\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587.\u2587\u2587\u2587. Emergency repair situations only should be made on our business line, 859\u2010494\u20100904.", "samples": [{"hash": "e9aEP06XXho", "uri": "/contracts/e9aEP06XXho#maintenance-request", "label": "Residential Lease Agreement", "score": 20.151266256, "published": true}], "snippet_links": [{"key": "service-and-repairs", "type": "clause", "offset": [13, 32]}, {"key": "emergency-repair", "type": "definition", "offset": [89, 105]}, {"key": "business-line", "type": "definition", "offset": [144, 157]}], "size": 1, "hash": "c36aa18bb3dda1601b3232a8bb70e818", "id": 7}, {"snippet": "If something breaks or malfunctions in a room, residents are expected to report it to a Resident Advisor or Residence Hall Director as soon as possible so a work order can be submitted. Work orders give MC staff and maintenance technicians permission to enter the resident\u2019s room in order to complete the required repairs. MC staff will attempt to make repairs while residents are in their rooms. Repairs not completed within five (5) working days should be brought to the attention of Residence Life Staff. Mail: Residents are issued a mailbox and combination at the start of the term. A resident\u2019s mailing address is \u201cStudent Name, \u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u201d. All incoming mail will be sorted and placed in the resident\u2019s mailbox. Residents will be notified via email when they receive a package. The Mailroom is the white cottage next to \u2587\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587. Mailroom hours are Monday through Friday 9:00 AM-4:00 PM. Meal Plan: All residents are required to participate in a College meal plan. Students will have a choice of one of the following meal plans:", "samples": [{"hash": "hyIVXFMudYC", "uri": "/contracts/hyIVXFMudYC#maintenance-request", "label": "Housing Contract", "score": 29.6127741082, "published": true}], "snippet_links": [{"key": "report-it", "type": "clause", "offset": [73, 82]}, {"key": "resident-advisor", "type": "definition", "offset": [88, 104]}, {"key": "residence-hall", "type": "clause", "offset": [108, 122]}, {"key": "as-soon-as-possible", "type": "definition", "offset": [132, 151]}, {"key": "work-orders", "type": "clause", "offset": [186, 197]}, {"key": "maintenance-technicians", "type": "clause", "offset": [216, 239]}, {"key": "permission-to-enter", "type": "clause", "offset": [240, 259]}, {"key": "the-resident", "type": "clause", "offset": [260, 272]}, {"key": "in-order-to", "type": "clause", "offset": [280, 291]}, {"key": "complete-the", "type": "clause", "offset": [292, 304]}, {"key": "required-repairs", "type": "clause", "offset": [305, 321]}, {"key": "make-repairs", "type": "clause", "offset": [348, 360]}, {"key": "not-completed", "type": "clause", "offset": [405, 418]}, {"key": "working-days", "type": "clause", "offset": [435, 447]}, {"key": "attention-of", "type": "clause", "offset": [473, 485]}, {"key": "residence-life", "type": "clause", "offset": [486, 500]}, {"key": "the-term", "type": "clause", "offset": [577, 585]}, {"key": "mailing-address", "type": "clause", "offset": [600, 615]}, {"key": "student-name", "type": "definition", "offset": [620, 632]}, {"key": "incoming-mail", "type": "definition", "offset": [680, 693]}, {"key": "monday-through-friday", "type": "clause", "offset": [888, 909]}, {"key": "all-residents", "type": "clause", "offset": [938, 951]}, {"key": "participate-in", "type": "definition", "offset": [968, 982]}, {"key": "students-will", "type": "clause", "offset": [1004, 1017]}, {"key": "choice-of-one", "type": "clause", "offset": [1025, 1038]}, {"key": "meal-plans", "type": "clause", "offset": [1056, 1066]}], "size": 1, "hash": "a267971017597d45b072d378b13066ff", "id": 8}, {"snippet": "If something breaks or malfunctions in a room, residents are expected to report it Mail: Residents are issued a mailbox and combination at the start of the term. A resident\u2019s mailing address is \u201cStudent Name, \u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u201d. All incoming mail will be sorted and placed in the resident\u2019s mailbox. Residents will be notified via email when they receive a package.", "samples": [{"hash": "2SS5A6doVlg", "uri": "/contracts/2SS5A6doVlg#maintenance-request", "label": "Housing Contract", "score": 35.2033206951, "published": true}], "snippet_links": [{"key": "report-it", "type": "clause", "offset": [73, 82]}, {"key": "the-term", "type": "clause", "offset": [152, 160]}, {"key": "mailing-address", "type": "clause", "offset": [175, 190]}, {"key": "student-name", "type": "definition", "offset": [195, 207]}, {"key": "incoming-mail", "type": "definition", "offset": [255, 268]}, {"key": "the-resident", "type": "clause", "offset": [298, 310]}], "size": 1, "hash": "629768a2ff89e4956e7f80b36b5100de", "id": 9}, {"snippet": "a. You may submit a maintenance request by completing a maintenance request form available at the property or included in the folder received at move-in, and deposited in the property manager\u2019s office drop box. Maintenance requests may also be available on-line at select properties (see property manager for more information).\nb. Please ensure the following items are included on the maintenance request:\ni) Name of property, building number, and apartment number\nii) Your name and phone number\niii) A detailed description of the problem\niv) If you have a pet or assistance animal v) Permission for the maintenance staff to enter your apartment if you are not at home\nc. Unless it is an emergency, please submit your maintenance requests first thing in the morning to allow us to schedule the work as soon as possible. Maintenance is usually able to respond to non-emergency work requests within 72 hours.", "samples": [{"hash": "dS0yutpe7NG", "uri": "/contracts/dS0yutpe7NG#maintenance-request", "label": "Rental Agreement", "score": 28.922957478, "published": true}], "snippet_links": [{"key": "request-form", "type": "definition", "offset": [68, 80]}, {"key": "available-at", "type": "definition", "offset": [81, 93]}, {"key": "the-property", "type": "clause", "offset": [94, 106]}, {"key": "property-manager", "type": "clause", "offset": [175, 191]}, {"key": "drop-box", "type": "definition", "offset": [201, 209]}, {"key": "maintenance-requests", "type": "clause", "offset": [211, 231]}, {"key": "for-more-information", "type": "clause", "offset": [305, 325]}, {"key": "the-maintenance", "type": "clause", "offset": [381, 396]}, {"key": "phone-number", "type": "definition", "offset": [483, 495]}, {"key": "the-problem", "type": "clause", "offset": [527, 538]}, {"key": "assistance-animal", "type": "definition", "offset": [564, 581]}, {"key": "maintenance-staff", "type": "definition", "offset": [604, 621]}, {"key": "to-enter", "type": "definition", "offset": [622, 630]}, {"key": "at-home", "type": "clause", "offset": [661, 668]}, {"key": "an-emergency", "type": "clause", "offset": [685, 697]}, {"key": "in-the-morning", "type": "clause", "offset": [751, 765]}, {"key": "allow-us-to", "type": "clause", "offset": [769, 780]}, {"key": "the-work", "type": "definition", "offset": [790, 798]}, {"key": "as-soon-as-possible", "type": "definition", "offset": [799, 818]}, {"key": "respond-to", "type": "definition", "offset": [851, 861]}, {"key": "work-requests", "type": "clause", "offset": [876, 889]}], "size": 1, "hash": "c23384dbb9f92593017e562548b87a1e", "id": 10}], "next_curs": "ClwSVmoVc35sYXdpbnNpZGVyY29udHJhY3RzcjgLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IhxtYWludGVuYW5jZS1yZXF1ZXN0IzAwMDAwMDBhDKIBAmVuGAAgAA==", "clause": {"title": "MAINTENANCE REQUEST", "children": [], "parents": [["rules-and-regulations", "Rules and Regulations"], ["modification-of-the-lease", "MODIFICATION OF THE LEASE"]], "size": 16, "id": "maintenance-request", "related": [["maintenance-repairs", "Maintenance & Repairs", "Maintenance & Repairs"], ["maintenance-repair", "MAINTENANCE & REPAIR", "MAINTENANCE & REPAIR"], ["maintenance-requirements", "Maintenance Requirements", "Maintenance Requirements"], ["maintenance-manual", "Maintenance Manual", "Maintenance Manual"], ["planned-maintenance", "Planned Maintenance", "Planned Maintenance"]], "related_snippets": [], "updated": "2025-07-07T12:37:48+00:00", "also_ask": ["What minimum response times should be mandated to protect tenant interests?", "How can the clause allocate repair costs to prevent landlord-tenant disputes?", "What language ensures enforceability if maintenance is delayed or neglected?", "How does this clause compare to statutory maintenance obligations in relevant jurisdictions?", "What remedies should be included for repeated or unresolved maintenance failures?"], "drafting_tip": "Specify maintenance request procedures to ensure clarity, set response timeframes to manage expectations, and define responsible parties to prevent disputes.", "explanation": "A Maintenance Request clause outlines the process by which a party, typically a tenant or user, can formally notify the responsible party, such as a landlord or service provider, of the need for repairs or upkeep. This clause usually specifies the method for submitting requests (such as in writing or through an online portal), the types of issues covered, and the expected response or repair timeframes. Its core practical function is to ensure that maintenance issues are communicated clearly and addressed promptly, thereby maintaining the condition of the property and minimizing disputes over repair responsibilities."}, "json": true, "cursor": ""}}