Lessor’s Responsibilities. Lessor shall be responsible only for the ------------------------- following: a. Operating the Switch and performing all maintenance and procedures related thereto in a timely manner; b. Maintaining a Switch Operator on duty at the Switch location during normal business hours, Monday through Friday. Lessor will have technicians on call on a twenty-four (24) hour basis. c. Providing Lessee with telephone numbers and an escalation list for use in reporting troubles. Lessor shall monitor the Switch on a twenty-four (24) hour basis, such monitoring having capability to respond to alarms which alert the need for immediate maintenance attention. d. Coordination of the resolution of trouble calls received from the Lessee by using the Lessor's best effort to respond, identify, and repair each problem reasonably and promptly (generally within 4 hours) or such longer time as is reasonable under the circumstances and to thereafter notify Lessee of the nature of the problem, following completion of such problem resolution. e. Scheduling any pre-planned major preventative Switch maintenance during Lessee's off business hours, coordinate with and notifying Lessee of such planned outages at least forty-eight (48) hours prior to their occurrence. Lessor acknowledges that Lessee's business hours may vary significantly from "normal business hours." f. Provide Call Detail Records (CDR) in a format and mutually acceptable media, as required to allow proper billing, tracking, and Lessee fraud control. ▇. ▇▇▇▇▇▇ shall also be responsible for the duties detailed in Exhibit C attached hereto and made a part hereof. h. Joint coordination of ASR's, however, Lessee will be order originator, designer and technical point of contact. Lessee will also establish its own CLLI with each carrier.
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Sources: Switch Port Lease and Service Agreement (Communications Systems International Inc), Switch Port Lease and Service Agreement (Globaltel Resources Inc)