{"component": "clause", "props": {"groups": [{"snippet_links": [{"key": "for-the-licensee", "type": "definition", "offset": [25, 41]}, {"key": "green-building", "type": "definition", "offset": [52, 66]}, {"key": "business-space", "type": "definition", "offset": [148, 162]}, {"key": "distribution-of", "type": "clause", "offset": [183, 198]}, {"key": "electric-power", "type": "definition", "offset": [199, 213]}, {"key": "air-conditioning-systems", "type": "clause", "offset": [215, 239]}, {"key": "fire-fighting", "type": "clause", "offset": [241, 254]}, {"key": "fire-detection", "type": "clause", "offset": [267, 281]}, {"key": "fire-alarm-panel", "type": "clause", "offset": [293, 309]}, {"key": "licensed-space", "type": "clause", "offset": [349, 363]}, {"key": "by-the-licensee", "type": "clause", "offset": [385, 400]}, {"key": "own-cost", "type": "clause", "offset": [408, 416]}, {"key": "the-licensee-shall", "type": "clause", "offset": [418, 436]}, {"key": "prior-approval", "type": 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5060]}, {"key": "the-licensee-will", "type": "clause", "offset": [5154, 5171]}, {"key": "licensed-areas", "type": "clause", "offset": [5223, 5237]}], "snippet": "1. It shall be mandatory for the Licensee to follow Green Building norms while doing the renovation/finishing/furbishing of the respective property business space(s).\n2. The Internal distribution of electric power, air conditioning systems, fire fighting sprinklers, fire detection, advisable fire alarm panel etc. as per the norms required for the Licensed Space(s) shall be provided by the Licensee at his own cost. The Licensee shall be required to take prior approval from the respective departments of Maha-Metro regarding the use of available infrastructure like electricity, air conditioning etc. The licensee shall follow the Guidelines of National Building Code, codal provisions of relevant Indian standard Codes and \u201cGeneral Fitout Guidelines\u201d, if any, issued by Maha- Metro and comply with the same and its further amendments as issued from time to time\n3. The Licensee shall submit all plans / drawings and specification of material whatsoever including but not limited to construction, internal partitions, fire detection & fighting, flooring, lighting, electrical, signage advertisement panels etc; for approval of Maha- Metro before start of any work/s inside the Licensed Area. It shall be mandatory for the licensee to submit the notarised undertaking on Rs. 500/- stamp paper before start of any work/s inside the Licensed Area, stating that:\n1. The material used in the premises will be non-combustible and shall be as per the Guidelines of National Building Code, and as per relevant Indian standard Codes.\n2. Will be providing / installing all the mandatory fire frightening arrangement inside the licenced area. The Maha-Metro reserves the right not to give approval if it deems such works may act as a hindrance in the smooth functioning of its operations at the Project Site. All materials to be used including electrical materials should be fire resistant and should meet the minimum specifications as mentioned in the respective National Building Code applicable for metro stations and other relevant IS Codes. The prior approval of Maha-Metro is mandatory before commencement of the installation.\n4. The Maha-Metro officials of Property Development Department, Civil Department, Electrical Department and MEP (Fire-Fighting) Department of the Maha-Metro will have full and unfettered access to inspect and check the materials before and after the installation, and during the license period. All instructions issued by them in this regard will be complied by Licensee in full and within time stipulated by the said officials. No claim or compensation will be sought by the Licensee on this account.\n5. Electricity, Installation of DG sets, Air Conditioning and Fire Fighting & Fire Protection:\ni) The Licensee shall have to take power connection from Maha-Metro /respective power distribution company directly. The Licensee shall be responsible to pay its respective electricity bills directly to the concerned power distribution company.\nii) If the power is taken from Maha-Metro grid, Maha-Metro will supply electric power @ 0.29 KVA /Sqm for each tendered space, at one point located at respective floor of each property business space (existing panel/isolators installed at electrical rooms of respective metro stations). Further, LT transformation and distribution will be the responsibility of the Licensee. The tariff and all terms and conditions will be as per the appropriate electric authority regulations as applicable from time to time. Licensee shall have to maintain its power demand within the power allocated.\niii) DG power available in Maha-Metro network will not be made available to Licensee.\niv) All costs of shifting of existing lighting/small power sockets circuits/ AHUs etc. if any, that are in tendered space, would be borne by the Licensee. This would include all cost involved in shifting/modification/addition.\nv) Licensee has to carry out all works for functioning of tendered area on their own with all cost including installation & commissioning of MCB/MCCB/ELCB in spare space of Panel at respective floor, ongoing feeders form panel, cable laying, cable trays, hangers in cable route, earthling, internal wiring, lighting, power distribution etc.\nvi) Any addition / up-gradation/ modification of existing electrical power system works if required, are to be taken up subjected to technical feasibility and approval from Maha-Metro, If approved, same work can be carried out by Licensee along with associated costs.\nvii) Licensee shall install only LED electrical lights and energy efficient Air-Conditioners to ensures energy conservation.\nviii) Any augmentation to existing fire protection system, if required for licensed space as per norms of Maha-Metro and Nagpur Fire Services Department, shall be done by the Licensee at his own risk & cost after obtaining necessary approval from Maha-Metro as well as Nagpur Fire Services Department.\n6. Fire Fighting & Fire Protection i. All equipment\u2019s, pumps & common piping etc required to be installed outside Licensed Area for firefighting arrangements will be provided by Maha-Metro up-to one point outside or near the Licensed Area, from where the Licensee will take the tap off & make further arrangement inside licensed areas for fire-fighting.", "samples": [{"hash": "8JcsuM2TYrt", "uri": "/contracts/8JcsuM2TYrt#infrastructure-services", "label": "License Agreement", "score": 31.8589611053, "published": true}, {"hash": "83bOUYYVX55", "uri": "/contracts/83bOUYYVX55#infrastructure-services", "label": "License Agreement", "score": 31.0716266632, "published": true}, {"hash": "jzAG61AzNVe", "uri": "/contracts/jzAG61AzNVe#infrastructure-services", "label": "License Agreement", "score": 26.0527038574, "published": true}], "size": 23, "hash": "494c0f17e3b2d1c3bac2e7130a2bf659", "id": 1}, {"snippet_links": [{"key": "mainframe-services", "type": "clause", "offset": [28, 46]}, {"key": "resource-usage", "type": "clause", "offset": [87, 101]}, {"key": "based-on", "type": "clause", "offset": [187, 195]}, {"key": "the-rates", "type": "clause", "offset": [196, 205]}], "snippet": "(a) Services Components\n(1) Mainframe Services Resources (A) Host CPU Resources (MIPS) Resource usage will be measured *. *. ARCs and RRCs apply to CPU resource usage and will be charged based on the rates set forth in Table C.1.2.a (Charges \u2013 by Country Retained).", "samples": [{"hash": "7aEG7s9gV2b", "uri": "/contracts/7aEG7s9gV2b#infrastructure-services", "label": "Master Services Agreement (Gap Inc)", "score": 24.6960983276, "published": true}, {"hash": "95hjEzzwJDT", "uri": "/contracts/95hjEzzwJDT#infrastructure-services", "label": "Master Services Agreement (Gap Inc)", "score": 24.4414787292, "published": true}], "size": 2, "hash": "ed66131a713987e1fe901c756ffc912b", "id": 3}, {"snippet_links": [{"key": "service-includes", "type": "clause", "offset": [10, 26]}, {"key": "sap-commerce-cloud-services-description", "type": "definition", "offset": [71, 110]}], "snippet": "The Cloud Service includes infrastructure services as described in the SAP Commerce Cloud Services Description.", "samples": [{"hash": "dqnNpbV9RxZ", "uri": "/contracts/dqnNpbV9RxZ#infrastructure-services", "label": "Supplemental Terms and Conditions", "score": 32.0753898621, "published": true}, {"hash": "dAffdaaXsBD", "uri": "/contracts/dAffdaaXsBD#infrastructure-services", "label": "Sap Commerce Cloud Supplemental Terms and Conditions", "score": 31.0789871216, "published": true}], "size": 6, "hash": "475f9ad775d3c490b9957fab084d06a0", "id": 2}, {"snippet_links": [{"key": "the-sites", "type": "definition", "offset": [0, 9]}], "snippet": "The sites are \u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587, \u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 and \u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587 \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587, \u2587\u2587\u2587\u2587\u2587\u2587\u2587\u2587, Christchurch.", "samples": [{"hash": "1bnZLrhhpZi", "uri": "/contracts/1bnZLrhhpZi#infrastructure-services", "label": "Market Operator Service Provider Agreement", "score": 28.1390552521, "published": true}, {"hash": "iY5vkSCXtvg", "uri": "/contracts/iY5vkSCXtvg#infrastructure-services", "label": "Market Operator Service Provider Agreement", "score": 24.2991104126, "published": true}], "size": 2, "hash": "86dd33f35dc9605285923f748e40a9f9", "id": 4}, {"snippet_links": [{"key": "single-phase", "type": "definition", "offset": [40, 52]}, {"key": "electrical-infrastructure", "type": "definition", "offset": [128, 153]}, {"key": "by-licensee", "type": "clause", "offset": [185, 196]}, {"key": "security-deposit", "type": "definition", "offset": [209, 225]}, {"key": "energy-charges", "type": "definition", "offset": [250, 264]}, {"key": "atm-machine", "type": "clause", "offset": [353, 364]}, {"key": "electric-power", "type": "definition", "offset": [382, 396]}, {"key": "point-source", "type": "definition", "offset": [413, 425]}, {"key": "electrical-charges", "type": "clause", "offset": [432, 450]}, {"key": "bill-amount", "type": "definition", "offset": [490, 501]}, {"key": "electric-supply", "type": "clause", "offset": [513, 528]}, {"key": "signed-by", "type": "clause", "offset": [562, 571]}, {"key": "the-rules", "type": "clause", "offset": [613, 622]}, {"key": "outside-agencies", "type": "clause", "offset": [690, 706]}, {"key": "maintenance-of", "type": "clause", "offset": [737, 751]}, {"key": "with-respect-to", "type": "clause", "offset": [772, 787]}, {"key": "electric-wiring", "type": "clause", "offset": [788, 803]}, {"key": "source-of", "type": "definition", "offset": [822, 831]}, {"key": "the-licensee", "type": "clause", "offset": [847, 859]}, {"key": "licensee-shall", "type": "clause", "offset": [866, 880]}, {"key": "any-loss", "type": "definition", "offset": [900, 908]}, {"key": "short-circuit", "type": "clause", "offset": [916, 929]}, {"key": "operation-of-the", "type": "clause", "offset": [968, 984]}, {"key": "provision-of", "type": "clause", "offset": [1059, 1071]}, {"key": "energy-meter", "type": "definition", "offset": [1076, 1088]}], "snippet": "a.) Electricity:\n(i) Single point 6 KVA single phase power connection shall be provided by DMRC. The differential for providing electrical infrastructure more than 2 KVA shall be borne by Licensee. Electrical Security Deposit for 6 KVA and recurring energy charges shall be charged from Licensee.\n(ii) If any other electrical appliance other than Water ATM machine is found drawing electric power from the single point source then, electrical charges shall be billed @ twice of the monthly bill amount.\n(iii) For electric supply released a declaration has to be signed by Licensee for compliance of DISCOM as per the rules governed by DERC & DMRC.\n(iv) Licensee cannot avail power from any outside agencies/source.\n(v) Up-keeping/proper maintenance of Water ATM machine/s with respect to electric wiring from single point source of DMRC lies with the Licensee.\n(vi) Licensee shall indemnify DMRC for any loss/damage/short circuit/fire/electric shock caused during the operation of the Water ATM machine.\n(vii) All DERC guidelines will be adhered to including provision of \u2587\u2587\u2587 energy Meter.", "samples": [{"hash": "24aY3ZVdmuT", "uri": "/contracts/24aY3ZVdmuT#infrastructure-services", "label": "License Agreement", "score": 24.6125946045, "published": true}, {"hash": "fPItAD75qj8", "uri": "/contracts/fPItAD75qj8#infrastructure-services", "label": "License Agreement", "score": 24.6112251282, "published": true}], "size": 2, "hash": "565a288cd8c4c6b77f42eb88b5deada1", "id": 5}, {"snippet_links": [{"key": "the-parties-will", "type": "clause", "offset": [0, 16]}, {"key": "security-parameters", "type": "clause", "offset": [51, 70]}, {"key": "electronic-data-transfers", "type": "clause", "offset": [87, 112]}, {"key": "each-of-the-parties", "type": "clause", "offset": [119, 138]}, {"key": "responsible-for", "type": "clause", "offset": [145, 160]}, {"key": "installation-of", "type": "clause", "offset": [188, 203]}, {"key": "line-capacity", "type": "clause", "offset": [255, 268]}, {"key": "communications-system", "type": "definition", "offset": [277, 298]}, {"key": "communication-channels", "type": "definition", "offset": [324, 346]}, {"key": "between-the-parties", "type": "clause", "offset": [347, 366]}, {"key": "the-parties-also-agree", "type": "clause", "offset": [368, 390]}, {"key": "data-transmissions", "type": "clause", "offset": [400, 418]}], "snippet": "The PARTIES will negotiate the minimum information security parameters recommended for electronic data transfers, with each of the PARTIES being responsible for the costs, acquisition and installation of cryptography systems compatible with the necessary line capacity and the communications system of ORBITALL, in the data communication channels between the PARTIES. The PARTIES also agree that all data transmissions between them should be supported by cryptography programs.", "samples": [{"hash": "j02BIbKN2V6", "uri": "/contracts/j02BIbKN2V6#infrastructure-services", "label": "Contact Center Services Agreement (Contax Holding CO)", "score": 18.0, "published": true}, {"hash": "b7zVBUCBiFV", "uri": "/contracts/b7zVBUCBiFV#infrastructure-services", "label": "Contact Center Services Agreement (Contax Holding CO)", "score": 18.0, "published": true}], "size": 2, "hash": "80f0024ad27036bea457291168053fa1", "id": 6}, {"snippet_links": [{"key": "services-agreement", "type": "clause", "offset": [24, 42]}, {"key": "the-foundation", "type": "clause", "offset": [48, 62]}, {"key": "executed-on", "type": "clause", "offset": [97, 108]}, {"key": "future-date", "type": "definition", "offset": [111, 122]}, {"key": "with-respect-to", "type": "clause", "offset": [174, 189]}, {"key": "related-infrastructure", "type": "definition", "offset": [217, 239]}, {"key": "terms-and-conditions-of", "type": "clause", "offset": [245, 268]}, {"key": "in-good-faith", "type": "clause", "offset": [295, 308]}, {"key": "the-original", "type": "clause", "offset": [325, 337]}, {"key": "intent-of-the-parties", "type": "clause", "offset": [338, 359]}, {"key": "contemplated-hereby", "type": "clause", "offset": [381, 400]}], "snippet": "Pubco will enter into a Services Agreement with the Foundation (the \u201cServices Agreement\u201d), to be executed on a future date, regarding Pubco providing proof-of-stake services with respect to the Ethena Protocol or any related infrastructure, the terms and conditions of which shall be negotiated in good faith so as to effect the original intent of the Parties and the transactions contemplated hereby.", "samples": [{"hash": "jTMu8SB9IdP", "uri": "/contracts/jTMu8SB9IdP#infrastructure-services", "label": "Collaboration Agreement (Tlgy Acquisition Corp)", "score": 36.6851463318, "published": true}, {"hash": "77ATsOjgvqc", "uri": 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[2788, 2801]}, {"key": "programmed-maintenance", "type": "definition", "offset": [2867, 2889]}, {"key": "review-of", "type": "clause", "offset": [3011, 3020]}, {"key": "comply-with-the", "type": "clause", "offset": [3135, 3150]}, {"key": "notify-the", "type": "clause", "offset": [3279, 3289]}, {"key": "survey-notice", "type": "definition", "offset": [3339, 3352]}, {"key": "upon-receipt-of", "type": "definition", "offset": [3362, 3377]}, {"key": "under-clause", "type": "clause", "offset": [3416, 3428]}, {"key": "days-of-receipt", "type": "clause", "offset": [3540, 3555]}, {"key": "the-determination-of", "type": "definition", "offset": [3632, 3652]}, {"key": "in-the-interim", "type": "clause", "offset": [3670, 3684]}, {"key": "by-either-party", "type": "clause", "offset": [3850, 3865]}, {"key": "determination-under", "type": "clause", "offset": [3870, 3889]}, {"key": "dispute-resolution-procedure", "type": "definition", "offset": [3894, 3922]}, {"key": "clause-62", "type": "clause", "offset": [3926, 3935]}, {"key": "by-the-concessionaire", "type": "clause", "offset": [4101, 4122]}, {"key": "agreement-or", "type": "definition", "offset": [4359, 4371]}, {"key": "setting-out", "type": "clause", "offset": [4416, 4427]}, {"key": "remedial-programme", "type": "definition", "offset": [4495, 4513]}, {"key": "the-maintenance", "type": "clause", "offset": [4520, 4535]}, {"key": "maintenance-work", "type": "clause", "offset": [4980, 4996]}, {"key": "cost-of", "type": "definition", "offset": [5228, 5235]}, {"key": "contractor-to", "type": "clause", "offset": [5337, 5350]}, {"key": "performance-bond", "type": "clause", "offset": [5400, 5416]}, {"key": "amount-of-maintenance", "type": "clause", "offset": [5425, 5446]}, {"key": "pursuant-to", "type": "definition", "offset": [5497, 5508]}, {"key": "this-clause", "type": "clause", "offset": [5509, 5520]}, {"key": "on-demand", "type": "clause", "offset": [5567, 5576]}, {"key": "prior-to", "type": "definition", "offset": [5656, 5664]}], "snippet": "21.1. The Concessionaire shall provide the Infrastructure Services as may be required to discharge its obligations under this Agreement (including Asset Management Plan set out in Schedule 2 Part 4 (Concession Specifications - Infrastructure Performance Measures)), the Ancillary Agreements and to comply with Laws, including the RSR Act, Applicable Requirements (including Environmental Law and the Astronomy Geographic Advantage Act, 21 of 2007), Consents, Safety Permits and the Fencing Act, 31 of 1963.\n21.2. Infrastructure Services shall, subject to the provisions of clause 19.2 (Other Upgrade and Refurbishment Works), be undertaken at the sole risk and expense of the Concessionaire by one or more Certified Contractors. It is recorded that the performance of Infrastructure Services includes the undertaking of any refurbishment works as may be necessary or implicit in the execution of the Infrastructure Services.\n21.3. The Concessionaire shall, on an annual basis for the duration of the Concession Term submit a written report to Transnet on its performance of the Infrastructure Services measured against the Concessionaire Annual Infrastructure Works Plan (set out in Schedule 2 Part 4 (Concession Specifications \u2013 Infrastructure Performance Measures) for the year under review (\"Annual Maintenance Report\"). If there is any shortfall between the actual performance of Infrastructure Services and the Concessionaire Annual Infrastructure Works Plan, the Concessionaire shall \u2013\n21.3.1. set the nature and extent of such shortfall, the reason therefor;\n21.3.2. when and how the shortfall is to be made good also indicating that in the Concessionaire Annual Infrastructure Works Plan for the ensuing year; and\n21.3.3. the consequence to the Rail Infrastructure or condition thereof as a result of the delay occasioned by the shortfall, and Transnet shall be entitled to physically verify any aspect of any Annual Maintenance Report.\n21.4. Transnet shall be entitled, in intervals of 5 (five) years each and as part of a relevant performance review contemplated in clause 32.2 (Performance Reviews), to procure the undertaking of an interim maintenance survey by a Certified Contractor (\"Interim Maintenance Survey\") to -\n21.4.1. review the actual maintenance carried out during the period since Effective Date, or the last Interim Maintenance Survey (as the case may be) to the current Interim Maintenance Survey for the Concession Assets;\n21.4.2. review the programmed (or planned) maintenance as set out in the Asset Management Plan in Schedule 2, Part 4 (Infrastructure Performance Measures) during the period since Effective Date, or the last Interim Maintenance Survey (as the case may be) to the current Interim Maintenance Survey for the Concession Assets; and\n21.4.3. determine the degree to which actual maintenance carried out complied with the programmed maintenance set out in the Asset Management Plan in Schedule 2, Part 4 (Infrastructure Performance Measures) during the period under review of each item of the Concession Assets.\n21.5. If Transnet determines that the Concessionaire has failed to materially comply with the Asset Management Plan set out in Schedule 2, Part 4 (Concession Specifications - Infrastructure Performance Measures), it shall notify the Concessionaire accordingly (\"Interim Maintenance Survey Notice\").\n21.6. Upon receipt of the Interim Maintenance Survey Notice under clause 21.5, the Concessionaire shall indicate whether or not it accepts Transnet\u2019s determination, within 30 (thirty) days of receipt thereof, failing which, the Concessionaire shall be deemed to have accepted the determination of Transnet set out in the Interim Maintenance Survey Notice. If the Concessionaires takes issue with the Interim Maintenance Survey Notice, or any determination therein, such issue shall be referred by either Party for determination under the dispute resolution procedure in clause 62 (Dispute Resolution).\n21.7. When any Interim Maintenance Survey Notice is agreed, or determined, as the case may be, indicating that maintenance is to be undertaken by the Concessionaire to meet programmed (or planned) maintenance as set out in the Asset Management Plan in Schedule 2, Part 4 (Concession Specifications - Infrastructure Performance Measures), then the Concessionaire shall within 15 (fifteen) days of such agreement or determination issue a programme to Transnet setting out when the outstanding maintenance is to be undertaken (\"Maintenance Remedial Programme\"). If the Maintenance Remedial Programme is acceptable to Transnet, then Transnet shall notify the Concessionaire accordingly, and if it fails to do so within 30 (thirty) days of receipt thereof, Transnet shall be deemed to have accepted such Maintenance Remedial Programme.\n21.8. If Transnet does not accept the Maintenance Remedial Programme, its shall be entitled to demand the Concessionaire to forthwith undertake, or procure the undertaking of the outstanding maintenance work in the agreed or determined Interim Maintenance Survey Notice, as the case may be. If the Concessionaire fails forthwith to undertake or procure the undertaking of the requisite maintenance work, Transnet shall be entitled, at the cost of the Concessionaire to either undertake the requisite maintenance work itself, or procure a Certified Contractor to do so. Transnet shall be entitled to call on the Performance Bond for the amount of maintenance work undertaken by or at the instance of Transnet pursuant to this clause 21.8, which is not paid by the Concessionaire on demand. The Concessionaire shall replenish the Performance Bond to the quantum it was prior to any call thereon by Transnet under this clause 21.8.", "samples": [{"hash": "bwPmWRT6cTR", "uri": "/contracts/bwPmWRT6cTR#infrastructure-services", "label": "Concession Agreement", "score": 26.4182071686, "published": true}, {"hash": "1P7WMNsaGx4", "uri": "/contracts/1P7WMNsaGx4#infrastructure-services", "label": "Concession Agreement", "score": 25.1560573578, "published": true}], "size": 2, "hash": "16a488050cdffa2c360523d6cbbcbcc4", "id": 9}, {"snippet_links": [{"key": "the-partner", "type": "clause", "offset": [0, 11]}, {"key": "agrees-to", "type": "clause", "offset": [12, 21]}, {"key": "caused-by", "type": "clause", "offset": [86, 95]}, {"key": "web-pages", "type": "definition", "offset": [96, 105]}, {"key": "electronic-mail", "type": "definition", "offset": [109, 124]}, {"key": "unsolicited-offers", "type": "definition", "offset": [173, 191]}, {"key": "products-and-services", "type": "definition", "offset": [195, 216]}, {"key": "hot-sites", "type": "definition", "offset": [242, 251]}, {"key": "type-of", "type": "definition", "offset": [325, 332]}, {"key": "based-on", "type": "clause", "offset": [348, 356]}, {"key": "contingency-plan", "type": "clause", "offset": [412, 428]}], "snippet": "The PARTNER agrees to keep harmless ORBITALL and its Customers from any embarrassment caused by web pages or electronic mail messages containing shortcuts to other pages or unsolicited offers of products and services (such as links, banners, hot sites and spam) or whose content may be pornographic, offensive or contain any type of discrimination based on race, gender, creed or nationality. CLAUSE SEVENTEEN - CONTINGENCY PLAN", "samples": [{"hash": "j02BIbKN2V6", "uri": "/contracts/j02BIbKN2V6#infrastructure-services", "label": "Contact Center Services Agreement (Contax Holding CO)", "score": 18.0, "published": true}, {"hash": "b7zVBUCBiFV", "uri": "/contracts/b7zVBUCBiFV#infrastructure-services", "label": "Contact Center Services Agreement (Contax Holding CO)", "score": 18.0, "published": true}], "size": 2, "hash": "988f07532513a306b3ddf25b799de6a9", "id": 10}], "next_curs": "CmASWmoVc35sYXdpbnNpZGVyY29udHJhY3RzcjwLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IiBpbmZyYXN0cnVjdHVyZS1zZXJ2aWNlcyMwMDAwMDAwYQyiAQJlbhgAIAA=", "clause": {"title": "Infrastructure Services", "parents": [["water-atm", "Water ATM"], ["scope-of-work", "Scope of Work"], ["definitions", "DEFINITIONS"], ["pubco-commitments", "Pubco Commitments"], ["miscellaneous", "Miscellaneous"]], "children": [["disposal-of-waste", "Disposal of Waste"], ["civil-utilities", "Civil Utilities"], ["security-and-other-services", "Security and other services"], ["", ""], ["sanitary-connection", "Sanitary Connection"]], "size": 75, "id": "infrastructure-services", "related": [["future-services", "Future Services", "Future Services"], ["core-services", "Core Services", "Core Services"], ["software-services", "Software Services", "Software Services"], ["software-security", "SOFTWARE SECURITY", "SOFTWARE SECURITY"], ["mobile-banking-services", "Mobile Banking Services", "Mobile Banking Services"]], "related_snippets": [], "updated": "2025-09-11T05:25:24+00:00", "also_ask": ["What are the essential service level requirements to include for enforceability?", "How can termination and transition provisions be structured to protect the client?", "What are the most common liability pitfalls in infrastructure services clauses?", "How do infrastructure services clauses differ across jurisdictions or industries?", "What evidence is most persuasive in court to prove breach of infrastructure service obligations?"], "drafting_tip": "Specify the types of infrastructure services provided to prevent scope disputes; define service levels to ensure performance expectations are clear; allocate maintenance responsibilities to avoid operational gaps.", "explanation": "The Infrastructure Services clause defines the responsibilities and scope of services related to the underlying systems, networks, and facilities that support the operation of a business or project. It typically outlines what infrastructure components will be provided, maintained, or supported by one party, such as data centers, network connectivity, or cloud resources, and may specify service levels or response times for maintenance and support. This clause ensures that both parties have a clear understanding of which infrastructure elements are covered, reducing the risk of disputes and ensuring reliable service delivery."}, "json": true, "cursor": ""}}