Information Center. including meeting with users to configure systems they need; setting PC and LAN standards and equipment ordering/receiving; dealing with vendors on pricing of hardware and software and negotiating vendor contracts; PC installation and moves; PC hardware repairs; software support and formal/informal classroom training; consulting on developing applications using “shrink-wrapped” software with PCs and servers; operating the help desk for all PC/server hardware and software problem calls; maintaining central file servers; providing current versions of software on servers; and providing back-up and recovery support for files of central and departmental servers. These services will be provided by PNX.
Appears in 9 contracts
Samples: Administrative Services Agreement (First Investors Life Level Premium Variable Lif Ins Sep Ac B), Administrative Services Agreement (First Investors Life Separate Account E), Administrative Services Agreement (First Investors Life Separate Account E)
