Common use of Incoming Calls Clause in Contracts

Incoming Calls. All incoming calls will be answered within five (5) rings. 713 Any call “on-hold” in excess of one and one-half (1.5) minutes shall have the option to remain 714 “on-hold” or to be switched to a message center where Service Recipient can leave a message. 715 FRANCHISEE’S CSR shall return Service Recipient calls. 716 ARTICLE 8. Record Keeping & Reporting Requirements

Incoming Calls. All incoming calls will be answered within five (5) rings. 713 715 Any call “on-hold” in excess of one and one-half (1.5) minutes shall have the option to remain 714 716 “on-hold” or to be switched to a message center where Service Recipient can leave a message. 715 717 FRANCHISEE’S CSR shall return Service Recipient calls. 716 718 ARTICLE 8. Record Keeping & Reporting Requirements