Common use of Incoming Calls Clause in Contracts

Incoming Calls. 7.1. The Company shall allocate Incoming Numbers to the Customer on their request. These numbers may be geographic (commencing with 01 or 02) or non-geographic (commencing 03 or 08). 7.2. At no time does the Customer have any ownership of any allocated Incoming Numbers. 7.3. The Company may change or re-allocate any Incoming Number for any reason within seven (7) business days of allocation. Outside this period, the Company may still make changes but will provide notice where possible. The Company is not responsible for costs or losses incurred by the Customer as a result of such changes. 7.4. The Customer may request new numbers or remove existing numbers through the Online Management System. Charges will apply until the minimum term expires or the next billing cycle, whichever is longer. 7.5. The Company limits concurrent incoming calls per Incoming Number by default. Customers may increase this limit by paying additional charges. 7.6. If the Customer forwards an Incoming Number to an External Number, associated Call Charges will apply as per standard rates.