IBM ENVIRONMENT Clause Samples

The "IBM ENVIRONMENT" clause defines the specific technical or operational environment provided by IBM in which certain products or services will function. This typically includes details about the hardware, software, network configurations, or cloud infrastructure that IBM is responsible for maintaining and supporting. For example, it may specify the versions of operating systems, databases, or middleware that are compatible with the solution. The core function of this clause is to clearly delineate the boundaries of IBM's responsibilities and ensure that both parties understand the environment in which the contracted services or products are expected to operate, thereby reducing the risk of compatibility issues or misunderstandings.
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IBM ENVIRONMENT a. IBM will design and implement the architecture for the IBM environment required to provide the Services. Architecture means the way a system (for example, infrastructure, server, call manager, PBX) is designed and how the components of the system are connected to and operate with another system. VMU will review and provide input, as applicable, to the architecture design. b. IBM managed systems and infrastructure used to provide the Services will be managed to Information Security Controls Document (as defined in the Part entitled “Enterprise Security Management Services” in this Schedule A.). IBM will provide each of the Services during the Service Hours specified in the following table. All times are in Mountain Time through May 31, 2009, and thereafter the Services will be provided based upon Eastern Time. Unless specified elsewhere in this Schedule A, all Services are to be provided within the Service Hours. • Asset and Software Tracking 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding U.S. National holidays • Help Desk 7x24x365 • Desktop Support 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding U.S. National holidays • IMAC 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding U.S. National holidays • Refresh 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding U.S. National holidays • Software Distribution 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding U.S. National holidays • Intel and UNIX Server Services 7x24x365 • Storage Management 7x24x365 • Media Management 7x24x365 • LAN management 7x24x365 • Firewall management 7x24x365 • IVR Services 7x24x365 • Security Compliance and Regulatory 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding U.S. National holidays • Development interface and support 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding U.S. National holidays • Maintenance interface and support 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding U.S. National holidays
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Related to IBM ENVIRONMENT

  • Work Environment It is mutually agreed that the prevention of accidents and injuries to state employees will result in greater efficiency of operations of state government. Toward this end, the Employer shall make every reasonable effort to provide and maintain safe and healthy working conditions and the Union shall fully cooperate by encouraging all employees to perform their assigned tasks in a safe manner.

  • NON-SEXIST ENVIRONMENT 1. A non-sexist environment is defined as that in which there is no discrimination against females or males by portraying them in gender stereotyped roles or by omitting their contributions. 2. The employer does not condone and will not tolerate any written or verbal expression of sexism. In September of each school year the employer and the local shall jointly notify administrative officers and staff, in writing, of their commitment to a non-sexist environment. 3. The employer and the local shall promote a non-sexist environment through the development, integration, and implementation of non-sexist educational programs, activities, and learning resources for both staff and students.

  • Working Environment The parties agree that a safe and clean working environment is essential in order to carry out work assignments in a satisfactory manner. The Employer commits to investigate the use of environmentally friendly products. It will be the Employer's responsibility to ensure that all working areas and employer-owned vehicles are maintained in a safe and clean condition.

  • Operating Environment Per specifications given in Ref. [1]

  • Environment Each of the Obligors: (a) is in compliance with all applicable federal, state, local, foreign and international laws, regulations, conventions and agreements relating to pollution prevention or protection of human health or the environment (including, without limitation, ambient air, surface water, ground water, navigable waters, water of the contiguous zone, ocean waters and international waters), including without limitation, laws, regulations, conventions and agreements relating to: (i) emissions, discharges, releases or threatened releases of chemicals, pollutants, contaminants, wastes, toxic substances, hazardous materials, oil, hazard substances, petroleum and petroleum products and by-products (“Materials of Environmental Concern”); or (ii) the manufacture, processing, distribution, use, treatment, storage, disposal, transport or handling of Materials of Environmental Concern (such laws, regulations, conventions and agreements the “Environmental Laws”); (b) has all permits, licences, approvals, rulings, variances, exemptions, clearances, consents or other authorisations required under applicable Environmental Laws (“Environmental Approvals”) and are in compliance with all Environmental Approvals required to operate its business as presently conducted or as reasonably anticipated to be conducted; (c) has not received any notice, claim, action, cause of action, investigation or demand by any other person, alleging potential liability for, or a requirement to incur, investigatory costs, clean-up costs, response and/or remedial costs (whether incurred by a governmental entity or otherwise), natural resources damages, property damages, personal injuries, attorney’s fees and expenses or fines or penalties, in each case arising out of, based on or resulting from: (i) the presence or release or threat of release into the environment of any Material of Environmental Concern at any location, whether or not owned by such person; or (ii) circumstances forming the basis of any violation, or alleged violation, of any Environmental Law or Environmental Approval (“Environmental Claim”); and there are no circumstances that may prevent or interfere with such full compliance in the future. There is no Environmental Claim pending or threatened against any of the Obligors. There are no past or present actions, activities, circumstances, conditions, events or incidents, including, without limitation, the release, emission, discharge or disposal of any Material of Environmental Concern, that could form the basis of any Environmental Claim against any of the Obligors.