Gap calculation Sample Clauses
Gap calculation. The “Availability Gap” is calculated as follows for the month in question and for each Managed Function impacted by a Downtime:
Gap calculation. The “Fault Repair Gap” is: If the total number of Incidents resolved in the month is greater than or equal to 5: ℎ Fault Repair Gap = ℎ ℎ ℎ If the total number of Incidents resolved in the month is less than 5: ℎ 5
Gap calculation. The “Availability Gap” is calculated as follows for the month in question and for each concerned Service Unit: Availability Gap = –