{"component": "clause", "props": {"groups": [{"samples": [{"hash": "9TwuMrhgl5Y", "uri": "/contracts/9TwuMrhgl5Y#framework-management-structure", "label": "Framework Agreement", "score": 27.4037189484, "published": true}, {"hash": "jl8LBLR4DpL", "uri": "/contracts/jl8LBLR4DpL#framework-management-structure", "label": "Vehicle Lease and Fleet Management Framework Agreement", "score": 26.3985652924, "published": true}, {"hash": "7Pe7Nxczdtn", "uri": "/contracts/7Pe7Nxczdtn#framework-management-structure", "label": "Vehicle Lease and Fleet Management Framework Agreement", "score": 26.3976478577, "published": true}], "snippet": "2.1.1 The Supplier shall provide a suitably qualified nominated contact (the \u201cSupplier Framework Manager\u201d) who will take overall responsibility for delivering the Goods and/or Services required within this Framework Agreement, as well as a suitably qualified deputy to act in their absence.\n2.1.2 The Supplier shall put in place a structure to manage the Framework in accordance with Framework Schedule 2 (Goods and/or Services and Key Performance Indicators).\n2.1.3 A full governance structure for the Framework will be agreed between the Parties during the Framework Agreement implementation stage.\n2.1.4 Following discussions between the Parties following the Framework Commencement Date, the Authority shall produce and issue to the Supplier a draft Supplier Action Plan. The Supplier shall not unreasonably withhold its agreement to the draft Supplier Action Plan. The Supplier Action Plan shall, unless the Authority otherwise Approves, be agreed between the Parties and come into effect within two weeks from receipt by the Supplier of the draft Supplier Action Plan.\n2.1.5 The Supplier Action Plan shall be maintained and updated on an ongoing basis by the Authority. Any changes to the Supplier Action Plan shall be notified by the Authority to the Supplier. The Supplier shall not unreasonably withhold its agreement to any changes to the Supplier Action Plan. Any such changes shall, unless the Authority otherwise Approves, be agreed between the Parties and come into effect within two weeks from receipt by the Supplier of the Authority\u2019s notification.", "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [6, 24]}, {"key": "provide-a", "type": "definition", "offset": [25, 34]}, {"key": "suitably-qualified", "type": "definition", "offset": [35, 53]}, {"key": "nominated-contact", "type": "clause", "offset": [54, 71]}, {"key": "supplier-framework-manager", "type": "definition", "offset": [78, 104]}, {"key": "responsibility-for", "type": "clause", "offset": [129, 147]}, {"key": "services-required", "type": "definition", "offset": [176, 193]}, {"key": "to-act", "type": "definition", "offset": [266, 272]}, {"key": "in-place", "type": "definition", "offset": [320, 328]}, {"key": "in-accordance-with", "type": "definition", "offset": [365, 383]}, {"key": "framework-schedule-2", "type": "clause", "offset": [384, 404]}, {"key": "key-performance-indicators", "type": "definition", "offset": [432, 458]}, {"key": "governance-structure", "type": "clause", "offset": [474, 494]}, {"key": "agreed-between-the-parties", "type": "clause", "offset": [521, 547]}, {"key": "agreement-implementation", "type": "clause", "offset": [569, 593]}, {"key": "discussions-between-the-parties", "type": "clause", "offset": [617, 648]}, {"key": "following-the", "type": "definition", "offset": [649, 662]}, {"key": "framework-commencement-date", "type": "definition", "offset": [663, 690]}, {"key": "to-the-supplier", "type": "clause", "offset": [730, 745]}, {"key": "supplier-action-plan", "type": "definition", "offset": [754, 774]}, {"key": "agreement-to", "type": "clause", "offset": [825, 837]}, {"key": "into-effect", "type": "clause", "offset": [982, 993]}, {"key": "two-weeks", "type": "clause", "offset": [1001, 1010]}, {"key": "receipt-by-the", "type": "clause", "offset": [1016, 1030]}, {"key": "by-the-authority", "type": "clause", "offset": [1158, 1174]}, {"key": "changes-to-the", "type": "definition", "offset": [1180, 1194]}, {"key": "authority-to", "type": "definition", "offset": [1241, 1253]}, {"key": "of-the-authority", "type": "clause", "offset": [1533, 1549]}], "size": 68, "hash": "bd608421626057b1db71784b9dfc8946", "id": 2}, {"samples": [{"hash": "6mxWgIUawH3", "uri": "/contracts/6mxWgIUawH3#framework-management-structure", "label": "Framework Agreement", "score": 27.2827796936, "published": true}, {"hash": "lD2EGMEs6Bs", "uri": "/contracts/lD2EGMEs6Bs#framework-management-structure", "label": "Workforce Management Framework Agreement", "score": 25.6052684784, "published": true}, {"hash": "fX6Xpw1h3ft", "uri": "/contracts/fX6Xpw1h3ft#framework-management-structure", "label": "Framework Agreement", "score": 24.6723270416, "published": true}], "snippet": "The Supplier shall provide a suitably qualified nominated contact (the \u201cSupplier Framework Manager\u201d) who will take overall responsibility for delivering the Services required within this Framework Agreement, as well as a suitably qualified deputy to act in their absence. The Supplier shall put in place a structure to manage the Framework in accordance with Framework Schedule 2 (Services and Key Performance Indicators). A full governance structure for the Framework will be agreed between the Parties during the Framework Agreement implementation stage. Following discussions between the Parties following the Framework Commencement Date, the Authority shall produce and issue to the Supplier a draft Supplier Action Plan. The Supplier shall not unreasonably withhold its agreement to the draft Supplier Action Plan. The Supplier Action Plan shall, unless the Authority otherwise Approves, be agreed between the Parties and come into effect within two weeks from receipt by the Supplier of the draft Supplier Action Plan. The Supplier Action Plan shall be maintained and updated on an ongoing basis by the Authority. Any changes to the Supplier Action Plan shall be notified by the Authority to the Supplier. The Supplier shall not unreasonably withhold its agreement to any changes to the Supplier Action Plan. Any such changes shall, unless the Authority otherwise Approves, be agreed between the Parties and come into effect within two weeks from receipt by the Supplier of the Authority\u2019s notification. Regular performance review meetings will take place at the Authority\u2019s premises throughout the Framework Period and thereafter until the Framework Expiry Date (\u201cSupplier Review Meetings\u201d). The exact timings and frequencies of such Supplier Review Meetings will be determined by the Authority following the conclusion of the Framework Agreement. It is anticipated that the frequency of the Supplier Review Meetings will be once every month or less. The Parties shall be flexible about the timings of these meetings. The purpose of the Supplier Review Meetings will be to review the Supplier\u2019s performance under this Framework Agreement and, where applicable, the Supplier\u2019s adherence to the Supplier Action Plan. The agenda for each Supplier Review Meeting shall be set by the Authority and communicated to the Supplier in advance of that meeting. The Supplier Review Meetings shall be attended, as a minimum, by the Authority Representative(s) and the Supplier Framework Manager.", "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [0, 18]}, {"key": "provide-a", "type": "definition", "offset": [19, 28]}, {"key": "suitably-qualified", "type": "definition", "offset": [29, 47]}, {"key": "nominated-contact", "type": "clause", "offset": [48, 65]}, {"key": "supplier-framework-manager", "type": "definition", "offset": [72, 98]}, {"key": "responsibility-for", "type": "clause", "offset": [123, 141]}, {"key": "services-required", "type": "definition", "offset": [157, 174]}, {"key": "to-act", "type": "definition", "offset": [247, 253]}, {"key": "in-place", "type": "definition", "offset": [295, 303]}, {"key": "in-accordance-with", "type": "definition", "offset": [340, 358]}, {"key": "framework-schedule-2", "type": "clause", "offset": [359, 379]}, {"key": "key-performance-indicators", "type": "definition", "offset": [394, 420]}, {"key": "governance-structure", "type": "clause", "offset": [430, 450]}, {"key": "agreed-between-the-parties", "type": "clause", "offset": [477, 503]}, {"key": "agreement-implementation", "type": "clause", "offset": [525, 549]}, {"key": "discussions-between-the-parties", "type": "clause", "offset": [567, 598]}, {"key": "following-the", "type": "definition", "offset": [599, 612]}, {"key": "framework-commencement-date", "type": "definition", "offset": [613, 640]}, {"key": "to-the-supplier", "type": "clause", "offset": [680, 695]}, {"key": "supplier-action-plan", "type": "definition", "offset": [704, 724]}, {"key": "agreement-to", "type": "clause", "offset": [775, 787]}, {"key": "into-effect", "type": "clause", "offset": [932, 943]}, {"key": "two-weeks", "type": "clause", "offset": [951, 960]}, {"key": "receipt-by-the", "type": "clause", "offset": [966, 980]}, {"key": "by-the-authority", "type": "clause", "offset": [1102, 1118]}, {"key": "changes-to-the", "type": "definition", "offset": [1124, 1138]}, {"key": "authority-to", "type": "definition", "offset": [1185, 1197]}, {"key": "of-the-authority", "type": "clause", "offset": [1477, 1493]}, {"key": "performance-review-meetings", "type": "clause", "offset": [1518, 1545]}, {"key": "framework-period", "type": "definition", "offset": [1605, 1621]}, {"key": "framework-expiry-date", "type": "definition", "offset": [1647, 1668]}, {"key": "supplier-review-meetings", "type": "definition", "offset": [1671, 1695]}, {"key": "conclusion-of-the-framework-agreement", "type": "clause", "offset": [1816, 1853]}, {"key": "frequency-of", "type": "clause", "offset": [1882, 1894]}, {"key": "the-parties-shall", "type": "clause", "offset": [1958, 1975]}, {"key": "be-flexible", "type": "clause", "offset": [1976, 1987]}, {"key": "purpose-of-the", "type": "clause", "offset": [2029, 2043]}, {"key": "performance-under", "type": "clause", "offset": [2102, 2119]}, {"key": "where-applicable", "type": "clause", "offset": [2150, 2166]}, {"key": "adherence-to-the", "type": "definition", "offset": [2183, 2199]}, {"key": "authority-and", "type": "clause", "offset": [2286, 2299]}, {"key": "in-advance", "type": "clause", "offset": [2329, 2339]}], "size": 84, "hash": "f5d3767bcc2433333fd5ef11caa3d37c", "id": 1}, {"samples": [{"hash": "lcDH1s3KnVG", "uri": "/contracts/lcDH1s3KnVG#framework-management-structure", "label": "Liquid Fuels Framework Agreement", "score": 22.8494186401, "published": true}, {"hash": "lW3iCzs3MyJ", "uri": "/contracts/lW3iCzs3MyJ#framework-management-structure", "label": "Framework Agreement", "score": 22.8494186401, "published": true}, {"hash": "lB9HkwTFVu5", "uri": "/contracts/lB9HkwTFVu5#framework-management-structure", "label": "Framework Agreement", "score": 22.8494186401, "published": true}], "snippet": "2.1.1. The Supplier shall provide a suitably qualified nominated contact (the \u201cFramework Manager\u201d) who will take overall responsibility for delivering the Goods and/or Services required within this Framework Agreement, as well as a suitably qualified deputy to act in their absence.\n2.1.2. The Supplier shall put in place a structure to manage the Framework Agreement in accordance with Framework Schedule 1 (Goods and/or Services and Key Performance Indicators).\n2.1.3. A full governance structure for the Framework will be agreed between the Parties during the Framework Agreement implementation stage.", "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [7, 25]}, {"key": "provide-a", "type": "definition", "offset": [26, 35]}, {"key": "suitably-qualified", "type": "definition", "offset": [36, 54]}, {"key": "nominated-contact", "type": "clause", "offset": [55, 72]}, {"key": "framework-manager", "type": "definition", "offset": [79, 96]}, {"key": "responsibility-for", "type": "clause", "offset": [121, 139]}, {"key": "services-required", "type": "definition", "offset": [168, 185]}, {"key": "to-act", "type": "definition", "offset": [258, 264]}, {"key": "in-place", "type": "definition", "offset": [313, 321]}, {"key": "the-framework-agreement", "type": "definition", "offset": [344, 367]}, {"key": "in-accordance-with", "type": "definition", "offset": [368, 386]}, {"key": "schedule-1", "type": "definition", "offset": [397, 407]}, {"key": "key-performance-indicators", "type": "definition", "offset": [435, 461]}, {"key": "governance-structure", "type": "clause", "offset": [478, 498]}, {"key": "agreed-between-the-parties", "type": "clause", "offset": [525, 551]}, {"key": "agreement-implementation", "type": "clause", "offset": [573, 597]}], "size": 35, "hash": "805413cefc9b6dc095b960503ad210b2", "id": 3}, {"samples": [{"hash": "9GHNCvRv5VP", "uri": "/contracts/9GHNCvRv5VP#framework-management-structure", "label": "Facilities Management Services Framework Agreement", "score": 26.6768856049, "published": true}, {"hash": "7ty2MtcRqEx", "uri": "/contracts/7ty2MtcRqEx#framework-management-structure", "label": "Framework Agreement", "score": 26.1704311371, "published": true}, {"hash": "hNwVCOmkgGD", "uri": "/contracts/hNwVCOmkgGD#framework-management-structure", "label": "Framework Agreement", "score": 23.2203960419, "published": true}], "snippet": "The Supplier shall provide a suitably qualified nominated contact (the \u201cSupplier Framework Manager\u201d) who will take overall responsibility for delivering the Services required within this Framework Agreement, as well as a suitably qualified deputy to act in their absence.", "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [0, 18]}, {"key": "provide-a", "type": "definition", "offset": [19, 28]}, {"key": "suitably-qualified", "type": "definition", "offset": [29, 47]}, {"key": "nominated-contact", "type": "clause", "offset": [48, 65]}, {"key": "supplier-framework-manager", "type": "definition", "offset": [72, 98]}, {"key": "responsibility-for", "type": "clause", "offset": [123, 141]}, {"key": "services-required", "type": "definition", "offset": [157, 174]}, {"key": "framework-agreement", "type": "clause", "offset": [187, 206]}, {"key": "to-act", "type": "definition", "offset": [247, 253]}], "size": 24, "hash": "7bf99affe26e0fee0d6b26810553caa0", "id": 4}, {"samples": [{"hash": "10yRpCWzlBH", "uri": "/contracts/10yRpCWzlBH#framework-management-structure", "label": "Framework Agreement", "score": 22.5578365326, "published": true}, {"hash": "gMuSSPUGAxN", "uri": "/contracts/gMuSSPUGAxN#framework-management-structure", "label": "Framework Agreement", "score": 22.4264202118, "published": true}], "snippet": "The Supplier shall provide a suitably qualified nominated contact (the \u201cFramework Manager\u201d) who will take overall responsibility for delivering the Services required within this Framework Agreement, as well as a suitably qualified deputy to act in their absence. The Supplier shall put in place management a structure to manage the Framework in accordance with Schedule 1 (Services). A full governance structure for the Framework will be agreed between the Parties during the Framework Agreement implementation stage. Framework Review Meetings Regular performance reviews will take place throughout the Framework Agreement (\u2018Framework Review Meetings\u2019). The exact timings and frequencies of such Framework Review Meetings will be determined by the Authority following award of the Framework Agreement. It is anticipated that during the first twelve (12) Months of the Framework Agreement the structure and frequency of the meetings will be as set out in paragraphs 2.2.2 to 2.2.5 below. Flexibility from both Parties will be expected over the frequency, timings and content of these reviews. Strategic Management Reviews: The Supplier Representative and Authority Representative shall meet every twelve (12) Months. The Authority sees these meetings as a vital element in developing a strategic relationship with the Supplier and to promote the building of a positive working relationship. The content of these meetings will be agreed between both Parties at least fourteen (14) Working Days before the date of the Strategic Management Review. The Strategic Management Review meeting will consider as a minimum: Overall framework performance including Supplier\u2019s supply chain performance, including an assessment of SME\u2019s being used to supply and/or deliver services; Efficiency opportunities, e.g. cost drivers (Supplier and Authority); Benchmarking including progress against Government efficiency targets; Market conditions (UK/Global market share, financials); Policy updates including emerging Government initiatives; Security and Risk management. Review Meetings Management Review Meetings will be held every quarter between the Authority and the Supplier\u2019s Framework Manager(s) and representatives from key Contracting Body\u2019s at the Authority\u2019s premises. The content of the review will be as set out but not limited to the information required in paragraph 2.2.5 but the information reviewed at the meetings will be based on Monthly Management Information provided by the Supplier Operational Review Meetings. These will be held every quarter between the Authority and the Supplier\u2019s framework management team. The content of the review will be as set out but not limited to the information required in paragraph 2.2.5. The Management and Operational Review Meetings may be held combined and thus held on the same date at the discretion of the Authority. The Management and Operational Review Meetings will focus on the operational performance of this Framework Agreement, which may include but is not limited to: Transition and on-boarding of key new customers (milestones and progress against targets) including contract compliance and supplier sector strategies (key customers can be defined as those of whom are of a strategic importance to the success of the framework); Compliance against Key Performance Indicators (KPI\u2019s) (e.g. response times, up time, first time fix rates, no. of units sold, volume); Framework revenue and savings performance, submission of management information, sector revenue performance; Incident and problem management including supplier helpdesk performance; Forward planning, opportunities and future efficiencies including standardisation and rationalisation; Contracting Body Satisfaction Surveys (quality and delivery of the Services etc.); New service roadmaps; Support to category teams relating to cashable benefits; and A review of the Continuous Improvement Plan. KEY PERFOMANCE INDICATORS The Key Performance Indicators (KPIs) applicable to this Framework Agreement are set out in Schedule 1 (Services). The Supplier shall establish processes to monitor its performance against the agreed KPIs in order to report progress to the Authority and/or Contracting Bodies. The Supplier shall at all times ensure compliance with the standards set by the KPIs. The Authority shall review progress against these KPIs to evaluate the effectiveness and efficiency of which the Supplier performs its obligations to fulfil the Framework Agreement. The Supplier\u2019s achievement of KPIs shall be reviewed during Framework Review Meetings, in accordance with paragraph 2.2 above, and the review and on-going monitoring of KPIs will form a key part of the framework management process as outlined in this Schedule 14 (Framework Management). The Supplier shall provide a Monthly report on its performance against each of the KPIs listed in Part 3 of Schedule 1. The Authority reserves the right to adjust, introduce new, or remove KPIs throughout the Contract Period, however any significant changes to KPIs shall be agreed between the Authority and the Supplier. EFFICIENCY TRACKING PERFORMANCE MEASURES The Supplier shall cooperate in good faith with the Authority to develop efficiency tracking performance measures for the Framework Agreement. This shall include but is not limited to: tracking reductions in product volumes and product costs, in order to demonstrate that Contracting Bodies are consuming less and buying more smartly; developing additional KPIs to ensure that the Framework Agreement supports the emerging target operating model across central government (particularly in line with centralised sourcing and category management, procurement delivery centres and payment processing systems and shared service centres). This list is not exhaustive and may be developed during the Framework Agreement. The metrics that shall be agreed and implemented to measure efficiency shall be developed and agreed between the Authority and the Supplier during the Framework Agreement. Such metrics shall be incorporated into the list of KPIs set out in Part 3 of Schedule 1. 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The Supplier shall also appoint: a suitably qualified deputy to act in the Framework Manager\u2019s absence; the Supplier\u2019s Representative; and such number of staff as is necessary to support the Framework Manager in its performance of his or her duties. The Supplier shall, on the request of the Authority, ensure that the Framework Manager is available for meetings with the Authority (including each of the meetings referred to in this Schedule 6) at times agreed by the Parties. 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The Supplier shall put in place a structure to manage the Framework in accordance with Schedule 1 (Goods and Services). A full governance structure for the Framework will be agreed between the Parties during the Framework Agreement implementation stage. Regular performance reviews will take place throughout the Framework Agreement (\u201cFramework Review Meetings\u201d). The exact timings and frequencies of such Framework Review Meetings will be determined by the Authority following award of the Framework Agreement. It is anticipated that during the first twelve (12) Months of the Framework Agreement the structure and frequency of the meetings will be as set out in paragraphs 2.2.2 to 2.2.5 below. Flexibility from both Parties will be expected over the frequency, timings and content of these reviews. The Supplier Representative and Authority Representative shall meet every twelve (12) Months. The Authority sees these meetings as a vital element in developing a strategic relationship with the Supplier and to promote the building of a positive working relationship. The content of these meetings will be agreed between both Parties at least fourteen (14) Working Days before the date of the Strategic Management Review. The Strategic Management Review meeting will consider as a minimum: Overall framework performance including Supplier\u2019s supply chain performance, including an assessment of SME\u2019s being used to supply and/or deliver goods and services; Efficiency opportunities, e.g. cost drivers (Supplier and Authority); Benchmarking including progress against Government efficiency targets; Market conditions (UK/Global market share, financials); Policy updates including emerging Government initiatives; Security and Risk management.", "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [0, 18]}, {"key": "provide-a", "type": "definition", "offset": [19, 28]}, {"key": "suitably-qualified", "type": "definition", "offset": [29, 47]}, {"key": "nominated-contact", "type": "clause", "offset": [48, 65]}, {"key": "framework-manager", "type": "definition", "offset": [72, 89]}, {"key": "responsibility-for", "type": "clause", "offset": [114, 132]}, {"key": "services-required", "type": "definition", "offset": [158, 175]}, {"key": "to-act", "type": "definition", "offset": [248, 254]}, {"key": "in-place", "type": "definition", "offset": [296, 304]}, {"key": "in-accordance-with", "type": "definition", "offset": [341, 359]}, {"key": "schedule-1", "type": "definition", "offset": [360, 370]}, {"key": "governance-structure", "type": "clause", "offset": [400, 420]}, {"key": "agreed-between-the-parties", "type": "clause", "offset": [447, 473]}, {"key": "agreement-implementation", "type": "clause", "offset": [495, 519]}, {"key": "performance-reviews", "type": "clause", "offset": [535, 554]}, {"key": "framework-review-meetings", "type": "definition", "offset": [608, 633]}, {"key": "by-the-authority", "type": "clause", "offset": [724, 740]}, {"key": "frequency-of", "type": "clause", "offset": [889, 901]}, {"key": "set-out", "type": "definition", "offset": [926, 933]}, {"key": "both-parties-will", "type": "clause", "offset": [987, 1004]}, {"key": "supplier-representative", "type": "definition", "offset": [1079, 1102]}, {"key": "authority-representative", "type": "clause", "offset": [1107, 1131]}, {"key": "strategic-relationship", "type": "definition", "offset": [1238, 1260]}, {"key": "the-building", "type": "definition", "offset": [1294, 1306]}, {"key": "working-relationship", "type": "clause", "offset": [1321, 1341]}, {"key": "the-content", "type": "clause", "offset": [1343, 1354]}, {"key": "working-days", "type": "definition", "offset": [1432, 1444]}, {"key": "date-of", "type": "clause", "offset": [1456, 1463]}, {"key": "management-review", "type": "clause", "offset": [1478, 1495]}, {"key": "supply-chain", "type": "clause", "offset": [1616, 1628]}, {"key": "market-conditions", "type": "clause", "offset": [1872, 1889]}, {"key": "market-share", "type": "clause", "offset": [1901, 1913]}, {"key": "policy-updates", "type": "clause", "offset": [1928, 1942]}, {"key": "and-risk-management", "type": "clause", "offset": [1995, 2014]}], "size": 3, "hash": "bec4d131860e1299a39c0c97f76cbd8f", "id": 7}, {"samples": [{"hash": "llKpAXnnuvX", "uri": "/contracts/llKpAXnnuvX#framework-management-structure", "label": "Framework Agreement", "score": 26.8288707733, "published": true}, {"hash": "grdvWKU5eO9", "uri": "/contracts/grdvWKU5eO9#framework-management-structure", "label": "Framework Agreement for Consultancy Services", "score": 26.8288707733, "published": true}], "snippet": "The Supplier shall provide a suitably qualified nominated contact (the \u201cSupplier Framework Manager\u201d) who will take overall responsibility for delivering the Goods and/or Services required within this Framework Agreement, as well as a suitably qualified deputy to act in their absence. Regular performance review meetings will take place at the Fund\u2019s premises throughout the Framework Period and thereafter until the Framework Expiry Date (\u201cSupplier Review Meetings\u201d). The exact timings and frequencies of such Supplier Review Meetings will be determined by the Fund following the conclusion of the Framework Agreement. It is anticipated that the frequency of the Supplier Review Meetings will be once every month or less. The Parties shall be flexible about the timings of these meetings. The purpose of the Supplier Review Meetings will be to review the Supplier\u2019s performance under this Framework Agreement and, where applicable, the Supplier\u2019s adherence to the Supplier Action Plan. The agenda for each Supplier Review Meeting shall be set by the Fund and communicated to the Supplier in advance of that meeting. The Supplier Review Meetings shall be attended, as a minimum, by the Fund Representative(s) and the Supplier Framework Manager.", "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [0, 18]}, {"key": "provide-a", "type": "definition", "offset": [19, 28]}, {"key": "suitably-qualified", "type": "definition", "offset": [29, 47]}, {"key": "nominated-contact", "type": "clause", "offset": [48, 65]}, {"key": "supplier-framework-manager", "type": "definition", "offset": [72, 98]}, {"key": "responsibility-for", "type": "clause", "offset": [123, 141]}, {"key": "services-required", "type": "definition", "offset": [170, 187]}, {"key": "to-act", "type": "definition", "offset": [260, 266]}, {"key": "performance-review-meetings", "type": "clause", "offset": [293, 320]}, {"key": "framework-period", "type": "definition", "offset": [375, 391]}, {"key": "framework-expiry-date", "type": "definition", "offset": [417, 438]}, {"key": "supplier-review-meetings", "type": "definition", "offset": [441, 465]}, {"key": "by-the-fund", "type": "clause", "offset": [555, 566]}, {"key": "following-the", "type": "definition", "offset": [567, 580]}, {"key": "conclusion-of-the-framework-agreement", "type": "clause", "offset": [581, 618]}, {"key": "frequency-of", "type": "clause", "offset": [647, 659]}, {"key": "the-parties-shall", "type": "clause", "offset": [723, 740]}, {"key": "be-flexible", "type": "clause", "offset": [741, 752]}, {"key": "purpose-of-the", "type": "clause", "offset": [794, 808]}, {"key": "performance-under", "type": "clause", "offset": [867, 884]}, {"key": "where-applicable", "type": "clause", "offset": [915, 931]}, {"key": "supplier-action-plan", "type": "definition", "offset": [965, 985]}, {"key": "in-advance", "type": "clause", "offset": [1089, 1099]}], "size": 3, "hash": "eaacb4206105e19d93e4ad7b99a599b7", "id": 8}, {"samples": [{"hash": "6ysNIEvqUvI", "uri": "/contracts/6ysNIEvqUvI#framework-management-structure", "label": "Framework Agreement", "score": 26.4580211639, "published": true}, {"hash": "6wLRwj0mEuV", "uri": "/contracts/6wLRwj0mEuV#framework-management-structure", "label": "Framework Agreement", "score": 26.4580211639, "published": true}], "snippet": "2.1.1 The Supplier Representative shall take overall responsibility for delivering the Services required within this Framework Agreement, as well appointing a suitably qualified deputy to act in its absence.\n2.1.2 The Supplier shall put in place a management structure to manage the Framework.", "snippet_links": [{"key": "supplier-representative", "type": "definition", "offset": [10, 33]}, {"key": "responsibility-for", "type": "clause", "offset": [53, 71]}, {"key": "services-required", "type": "definition", "offset": [87, 104]}, {"key": "framework-agreement", "type": "clause", "offset": [117, 136]}, {"key": "suitably-qualified", "type": "definition", "offset": [159, 177]}, {"key": "to-act", "type": "definition", "offset": [185, 191]}, {"key": "the-supplier-shall", "type": "clause", "offset": [214, 232]}, {"key": "in-place", "type": "definition", "offset": [237, 245]}, {"key": "management-structure", "type": "clause", "offset": [248, 268]}, {"key": "the-framework", "type": "clause", "offset": [279, 292]}], "size": 3, "hash": "a9c38c307173e322a53565f7c6afee9f", "id": 9}, {"samples": [{"hash": "hb7mSUFbCWk", "uri": "/contracts/hb7mSUFbCWk#framework-management-structure", "label": "Model Framework Agreement for Goods and/or Services (Non Ict)", "score": 27.5531845093, "published": true}, {"hash": "3ZgSEJH7PXk", "uri": "/contracts/3ZgSEJH7PXk#framework-management-structure", "label": "Framework Agreement", "score": 24.737165451, "published": true}], "snippet": "2.1. 1The Supplier shall provide a suitably qualified nominated contact (the \u201cSupplier Framework Manager\u201d), within five (5) working days of the Framework Commencement Date, who will take overall responsibility for delivering the Goods and/or Services required within this Framework Agreement, as well as a suitably qualified deputy to act in their absence. The Supplier shall communicate any change in Framework Manager to the Authority, no less than one (1) month in advance of the planned change.\n2.1. 2The Supplier shall put in place a structure to manage the Framework in accordance with Framework Schedule 2 (Goods and/or Services and Key Performance Indicators).\n2.1. 3The Supplier shall manage this Framework Agreement by utilising the Authority\u2019s tiered Supplier Relationship Management (SRM) approach as set out in Clause 2.2.3, which provides escalation routes and enables development of the key strategies at senior levels.", "snippet_links": [{"key": "the-supplier-shall", "type": "clause", "offset": [6, 24]}, {"key": "provide-a", "type": "definition", "offset": [25, 34]}, {"key": "suitably-qualified", "type": "definition", "offset": [35, 53]}, {"key": "nominated-contact", "type": "clause", "offset": [54, 71]}, {"key": "supplier-framework-manager", "type": "definition", "offset": [78, 104]}, {"key": "working-days", "type": "definition", "offset": [124, 136]}, {"key": "framework-commencement-date", "type": "definition", "offset": [144, 171]}, {"key": "responsibility-for", "type": "clause", "offset": [195, 213]}, {"key": "services-required", "type": "definition", "offset": [242, 259]}, {"key": "framework-agreement", "type": "clause", "offset": [272, 291]}, {"key": "to-act", "type": "definition", "offset": [332, 338]}, {"key": "change-in", "type": "clause", "offset": [392, 401]}, {"key": "to-the-authority", "type": "clause", "offset": [420, 436]}, {"key": "in-advance", "type": "clause", "offset": [465, 475]}, {"key": "planned-change", "type": "clause", "offset": [483, 497]}, {"key": "in-place", "type": "definition", "offset": [528, 536]}, {"key": "in-accordance-with", "type": "definition", "offset": [573, 591]}, {"key": "framework-schedule-2", "type": "clause", "offset": [592, 612]}, {"key": "key-performance-indicators", "type": "definition", "offset": [640, 666]}, {"key": "supplier-relationship-management", "type": "clause", "offset": [762, 794]}, {"key": "set-out", "type": "definition", "offset": [813, 820]}, {"key": "in-clause", "type": "clause", "offset": [821, 830]}, {"key": "development-of-the", "type": "clause", "offset": [883, 901]}], "size": 2, "hash": "4266c97c67228c5cd8855acc9d055d0e", "id": 10}], "next_curs": "CmcSYWoVc35sYXdpbnNpZGVyY29udHJhY3RzckMLEhZDbGF1c2VTbmlwcGV0R3JvdXBfdjU2IidmcmFtZXdvcmstbWFuYWdlbWVudC1zdHJ1Y3R1cmUjMDAwMDAwMGEMogECZW4YACAA", "clause": {"children": [], "title": "Framework Management Structure", "size": 242, "parents": [["framework-management", "Framework Management"], ["miscellaneous-and-governing-law", "Miscellaneous and Governing Law"], ["further-competition-award-criteria", "FURTHER COMPETITION AWARD CRITERIA"], ["governing-law-and-jurisdiction", "GOVERNING LAW AND JURISDICTION"], ["financial-distress", "FINANCIAL DISTRESS"]], "id": "framework-management-structure", "related": [["management-structure", "Management Structure", "Management Structure"], ["agreement-structure", "Agreement Structure", "Agreement Structure"], ["netlink-management-pte", "NETLINK MANAGEMENT PTE", "NETLINK MANAGEMENT PTE"], ["network-management", "Network Management", "Network Management"], ["master-feeder-structure", "Master Feeder Structure", "Master Feeder Structure"]], "related_snippets": [], "updated": "2025-07-26T06:10:51+00:00", "also_ask": ["What governance mechanisms are essential to include for effective oversight?", "How can parties negotiate decision-making authority to balance control and flexibility?", "What are the main risks if roles and responsibilities are vaguely defined?", "How does this structure compare to standard industry frameworks in terms of liability allocation?", "What enforceability challenges have courts identified with similar management structures?"], "drafting_tip": "Specify roles and responsibilities to ensure accountability; establish decision-making processes to streamline operations; set reporting lines to maintain clear communication.", "explanation": "The Framework Management Structure clause establishes the organizational framework and processes for overseeing and administering the agreement or project. It typically outlines the roles and responsibilities of key parties, such as steering committees or management teams, and may specify procedures for meetings, reporting, and decision-making. By clearly defining how the agreement will be managed and who is accountable for various aspects, this clause ensures effective coordination, communication, and resolution of issues throughout the duration of the arrangement."}, "json": true, "cursor": ""}}