Common use of Formal Dispute Process Clause in Contracts

Formal Dispute Process. A Formal Dispute must be filed by mail and emailed to the person specified in the CSA’s Cover Contract, identified to receive receipt of notifications. The notification must include a detailed statement of the legal and/or factual grounds for the Formal Dispute, relevant documents, a statement as to the form of relief requested, and any other pertinent information relating to the dispute. A Formal Dispute must be filed within 20 business days after the Contractor and CSA failed to reach resolution through the Informal Dispute Resolution Process. The relevant CSA will consider all information relevant to the Formal Dispute and may require the Contractor to meet or participate in a conference call with the CSA to discuss the Formal Dispute when, in the CSA’s sole judgment, circumstances so warrant. Subsequent to such fact gathering, the CSA shall send a Formal Dispute Determination to the Contractor.