Common use of Flights Clause in Contracts

Flights. It is extremely important that you provide us with names exactly as per passports as once flights are booked, it is not possible to change even one letter in a name. The Company is not liable if there is any change to a departure/ arrival time previously given to you or shown on your ticket. Please be aware that airlines do sometimes change their schedules after bookings have been taken. Such matters are completely beyond our control. Where a flight schedule change causes a problem with your tour arrangements, we will do our best to find a suitable replacement flight to minimise the disruption to your holiday. You will be notified if this results in any additional cost to you. Please note that a flight described as "direct" will not necessarily be non-stop. All departure/arrival times are provided by the airlines concerned and are estimates only. They may change due to air traffic control restrictions, weather conditions, operational/maintenance requirements and the requirement for passengers to check in on time. The Company is also unable to make any special arrangements for you if you are delayed; these matters are in the sole discretion of the airline concerned. Your ticket is your document of travel and the information on the ticket is deemed correct unless the Company is advised by you within 72 hours of receipt.