Fast Cycle Failure Analysis Clause Samples

The Fast Cycle Failure Analysis clause establishes a process for quickly investigating and diagnosing the causes of product or component failures. Typically, this clause outlines specific timelines and responsibilities for both parties to collaborate in gathering data, conducting tests, and sharing findings related to the failure. Its core practical function is to minimize downtime and prevent recurrence by ensuring that failures are addressed efficiently and corrective actions are implemented promptly.
Fast Cycle Failure Analysis. 14.6.1 Seller shall perform a Fast Cycle Failure Analysis ("FCFA") at no cost to Nortel on Products which have caused any service interruption in the field or as may otherwise be reasonably requested by Nortel. Nortel will request a separate RMA number for each Product returned for an FCFA. An FCFA shall be performed by Seller in accordance with the following additional requirements: a) FCFA shall include a detailed root cause analysis, using engineering tools such as Environment Stress Screening ("ESS") and any other tools which may be required to determine the cause of the failure. b) Seller shall track any defective Product by its unique serial number throughout the repair process. c) Seller shall return, after having repaired and updated the Products to the minimum field baseline, the exact same Products having the same serial number. If the serial number has to change for any reason, Seller shall, on the `repair tag' originally provided by Nortel, document the following information: old serial number, new serial number and reason(s) for change. This information will also be documented in the FCFA report. The Products shall not be "upgraded" to other than the actual unit release vintage until root cause analysis is completed and the Products successfully pass the complete test cycle. The Products shall not be repaired without completion of the FCFA activity. d) Seller shall return the repaired Products with a written report documenting all findings as a result of the FCFA. e) Seller shall complete the FCFA process within [*] of having received the defective Products at its Richardson, Texas plant. Nortel shall provide all available technical information to allow Seller to understand the circumstances and environmental conditions that led to the failure of the Products. f) Seller shall inform Nortel of the return Product shipping information as soon as it is available. The shipping information will include, date shipped, carrier, waybill number and any other information that will help Nortel expedite the return of the Products. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions. g) In the event that the results of the FCFA indicate deficiencies with the Product Hardware or Software, then Seller will modify the Products to eliminate such deficiencies. Such modifications will be implemented in accordance with Se...
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Fast Cycle Failure Analysis. At Nortel Networks’ request and Seller’s expense, Seller will perform a Fast Cycle Failure Analysis (FCFA) related to Hardware defects that are material, service affecting defects. Seller will issue a separate RMA number for each Hardware returned for an FCFA. As part of the FCFA, Seller will:
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