Common use of Executive Steering Committee Clause in Contracts

Executive Steering Committee. 5.1 The Executive Steering Committee shall not be involved in day-to-day management of the Agreement or Services. The Executive Steering Committee will meet periodically as it deems necessary, but at a minimum, [***]* until such time, if any, that the Executive Steering Committee agrees to a different schedule for meetings. 5.2 Company will designate one of its members on the Executive Steering Committee to act as the chairman of the Executive Steering Committee, provided that such designation and role will be for administrative convenience purposes only and the rights, responsibilities and authority of the chairman shall be the same as all other members of the Executive Steering Committee. Company and Provider may mutually agree to increase or decrease the size of the Executive Steering Committee or to change the qualifications of who may serve on the Executive Steering Committee. The Executive Steering Committee will initially be comprised of executives of the Parties as follows: a. [***]* b. [***]* 5.3 The Executive Steering Committee will be governed according to the following principles: a. Each Party shall have a single vote; b. Members may participate in meetings in person, by telephone, or by teleconference; Schedule L - Systems Services Agreement-Final 4 October 18, 2001 Proprietary and Confidential International Paper / Exult c. Participation by one member from each team is sufficient for a quorum; and d. Unanimity of the Parties is required for action to be taken. 5.4 The responsibilities of the Executive Steering Committee will include: a. generally overseeing the performance of each Party's obligations under the Agreement; b. review and authorization of high-level technical, financial and resource plans; c. review of reports and recommendations, as reviewed and approved by the Operations Management Team, and, on [***]* basis, --- review recommendations and provide authorization as required for: (i) Service Levels for previous [***]* (ii) adjustment of Service Levels (iii) changes in pricing (iv) Company employee satisfaction surveys and Service Level results (v) benchmarking results (vi) summary of out-of-scope work (vii) implementation process of the Agreement and the achievement of key milestones and deliverables (viii) adjustments to Services; d. review of the relationship issues arising out of the Agreement; e. consider the business and operating strategies of each party f. resolution of concerns regarding replacement of a Relationship Manager or Center Manager or Operations Manager; g. resolution of disputes; h. final resolution of certain disputes, as noted in the Dispute Resolution Schedule; and i. provision of advice and guidance to the Operations Management Team for performance improvement and submission of recommendations directly to Company and Provider on issues affecting the relationships between the Parties.

Executive Steering Committee. 5.1 The Executive Steering Committee shall not be involved in day-to-day management of the Agreement or Services. The Executive Steering Committee will meet periodically as it deems necessary, but at a minimum, [***]* *, until such time, if any, that the Executive Steering Committee agrees to a different schedule for meetings. 5.2 Company will designate one of its members on the Executive Steering Committee to act as the chairman of the Executive Steering Committee, provided that such designation and role will be for administrative convenience purposes only and the rights, responsibilities and authority of the chairman shall be the same as all other members of the Executive Steering Committee. Company and Provider may mutually agree to increase or decrease the size of the Executive Steering Committee or to change the qualifications of who may serve on the Executive Steering Committee. The Executive Steering Committee will initially be comprised of executives of the Parties as follows: a. [***]* b. : [***]* 5.3 The Executive Steering Committee will be governed according to the following principles:: Human Resources Services Agreement - Schedule L - Final October 18, 2001 Proprietary and Confidential International Paper / Exult a. Each Party shall have a single vote; b. Members may participate in meetings in person, by telephone, or by teleconference; Schedule L - Systems Services Agreement-Final 4 October 18, 2001 Proprietary and Confidential International Paper / Exult; c. Participation by one member from each team is sufficient for a quorum; and d. Unanimity of the Parties is required for action to be taken. 5.4 The responsibilities of the Executive Steering Committee will include: a. generally overseeing the performance of each Party's obligations under the Agreement; b. review and authorization of high-level technical, financial and resource plans; c. review of reports and recommendations, as reviewed and approved by the Operations Management Team, and, on [***]* basis, --- review recommendations and provide authorization as required for: (i) Service Levels for previous [***]* (ii) adjustment of Service Levels (iii) changes in pricing (iv) Company employee satisfaction surveys and Service Level results (v) benchmarking results (vi) summary of out-of-scope work (vii) implementation process of the Agreement and the achievement of key milestones and deliverables (viii) adjustments to Services; d. review of the relationship issues arising out of the Agreement; e. consider the business and operating strategies of each party f. resolution of concerns regarding replacement of a Relationship Manager or Center Manager or Operations Manager; g. resolution of disputes; h. final resolution of certain disputes, as noted in the Dispute Resolution Schedule; and i. provision of advice and guidance to the Operations Management Team for performance improvement and submission of recommendations directly to Company and Provider on issues affecting the relationships between the Parties.. ---------- * Confidential information has been omitted. Human Resources Services Agreement - Schedule L - Final October 18, 2001 Proprietary and Confidential International Paper / Exult

Executive Steering Committee. 5.1 The Executive Steering Committee shall not be involved in day-to-day management of the Agreement or Services. The Executive Steering Committee will meet periodically as it deems necessary, but at a minimum, [***]* until such time, if any, that the Executive Steering Committee agrees to a different schedule for meetings. 5.2 Company will designate one of its members on the Executive Steering Committee to act as the chairman of the Executive Steering Committee, provided that such designation and role will be for administrative convenience purposes only and the rights, responsibilities and authority of the chairman shall be the same as all other members of the Executive Steering Committee. Company and Provider may mutually agree to increase or decrease the size of the Executive Steering Committee or to change the qualifications of who may serve on the Executive Steering Committee. The Executive Steering Committee will initially be comprised of executives of the Parties as follows: a. [***]* b. : [***]* 5.3 The Executive Steering Committee will be governed according to the following principles: a. Each Party shall have a single vote; b. Members may participate in meetings in person, by telephone, or by teleconference; Schedule L - Systems Technical Services Agreement-Agreement - Final 4 October 18, 2001 Proprietary and Confidential International Paper / Exult c. Participation by one member from each team is sufficient for a quorum; and d. Unanimity of the Parties is required for action to be taken. 5.4 The responsibilities of the Executive Steering Committee will include: a. generally overseeing the performance of each Party's obligations under the Agreement; b. review and authorization of high-level technical, financial and resource plans; c. review of reports and recommendations, as reviewed and approved by the Operations Management Team, and, on [***]* basis, --- review recommendations and provide authorization as required for: (i) Service Levels for previous [***]* (ii) adjustment of Service Levels (iii) changes in pricing (iv) Company employee satisfaction surveys and Service Level results (v) benchmarking results (vi) summary of out-of-scope work (vii) implementation process of the Agreement and the achievement of key milestones and deliverables (viii) adjustments to Services; d. review of the relationship issues arising out of the Agreement; e. consider the business and operating strategies of each party f. resolution of concerns regarding replacement of a Relationship Manager or Center Manager or Operations Manager; g. resolution of disputes; h. final resolution of certain disputes, as noted in the Dispute Resolution Schedule; and i. provision of advice and guidance to the Operations Management Team for performance improvement and submission of recommendations directly to Company and Provider on issues affecting the relationships between the Parties.

Executive Steering Committee. 5.1 7.1 The Executive Steering Committee shall not be involved in day-to-day management of the Agreement or Services. The Executive Steering Committee will meet periodically periodically, as it deems necessary, but at a minimum, [***]* *, until such time, if any, that the Executive Steering Committee agrees to a different schedule for meetings. 5.2 Company 7.2 Client will designate one of its members on the Executive Steering Committee to act as the chairman of the Executive Steering Committee, provided that such designation and role will be for administrative convenience purposes only and the rights, responsibilities and authority of the chairman shall be the same as all other members of the Executive Steering Committee. Company Client and Service Provider may mutually agree to increase or decrease the size of the Executive Steering Committee or to change the qualifications of who may serve on the Executive Steering Committee. The Executive Steering Committee will initially be comprised of executives of the Parties as follows: a. For Client: (i) the [***]* for Client; (ii) [insert]; and (iii) [insert] b. For Service Provider: (i) [***]* b. (ii) [***]* 5.3 (iii) [***]* 7.3 The Executive Steering Committee will be governed according to the following principles: a. Each Party shall have a single vote; b. Members may participate in meetings in person, by telephone, or by teleconference; Schedule L - Systems Services Agreement-Final 4 October 18, 2001 Proprietary and Confidential International Paper / Exult; c. Participation by one member from each team is sufficient for a quorum; and d. Unanimity of the Parties is required for action to be taken.. Exhibit T Account Governance 9 April 23, 2003 Final Version 5.4 7.4 The responsibilities of the Executive Steering Committee will include: a. generally overseeing the performance of each Party's ’s obligations under the Agreement; b. review and authorization of high-level technical, financial and resource plans; c. review of reports and recommendations, as reviewed and approved by the Operations Management Team, and, on [***]* an annual basis, --- review recommendations and provide authorization as required for: (i) Service Levels for previous [***]*twelve (12) months (ii) adjustment of Service Levels (iii) changes in pricing (iv) Company employee Client satisfaction surveys and Service Level results (v) benchmarking resultssummary of Project and Change Orders (vi) summary of out-of-scope work (vii) implementation process of the Agreement and the achievement of key milestones and deliverables (viiivii) adjustments to Services; d. review of the relationship issues arising out of the Agreement; e. consider the business and operating strategies of each partyParty f. resolution of concerns regarding replacement of a Relationship Manager or Center Manager or Operations ManagerKey Personnel; g. resolution of disputes; h. final resolution of certain disputes, as noted in the Dispute Resolution Schedule; and i. provision of advice and guidance to the Operations Management Team for performance improvement and submission of recommendations directly to Company Client and Service Provider on issues affecting the relationships between the Parties. i. Review of results of Audit program and resulting actions plans.