Exclusions/Qualifications. In addition to the general exclusions, the following items are excluded from or qualify the Service Installation period: (i) If Verizon determines a post-Order Customer review call is required to refine the details of the Service to be installed, then the Service Installation period shall begin upon completion of the Customer review call. (ii) A Customer-ordered installation date that is prior to the 45 Business Day Service Installation time period. (iii) Remote Installations. (iv) Delays resulting from an Order suspension due to Customer credit issues. (v) Delays due to incomplete or non-installation of the associated Internet service. (vi) Delays due to the failure of Customer or its third-party contractors to timely perform Customer’s responsibilities in accordance with the Wi-Fi for Business + Online Terms. (vii) Where a wireless site assessment is requested by Customer, any delays in the performance of such site assessment due to (a) Customer or its contractors; and (b) remediation work identified in such site assessment.
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Exclusions/Qualifications. In addition to the general exclusions, the following items are excluded from or qualify the Service Installation period:
(i) If Verizon determines a post-Order Customer review call is required to refine the details of the Service to be installed, then the Service Installation period shall begin upon completion of the Customer review call.
(ii) A Customer-ordered installation date that is prior to the 45 Business Day Service Installation time period.
(iii) Remote Installations.
(iv) Delays resulting from an Order suspension due to Customer credit issues.
(v) Delays due to incomplete or non-installation of the associated Internet service.
(vi) Delays due to the failure of Customer or its third-party contractors to timely perform Customer’s responsibilities in accordance with the Wi-Fi for Business + Online Terms.
(vii) Where a wireless site assessment is requested by Customer, any delays in the performance of such site assessment due to (a) Customer or its contractors; and (b) remediation work identified in such site assessment.
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Sources: Service Level Agreement