Exceptional Service Clause Samples
The Exceptional Service clause defines the terms under which services that go beyond the standard scope or quality are recognized and managed within an agreement. Typically, this clause outlines criteria for what constitutes exceptional service, such as exceeding performance benchmarks or delivering results ahead of schedule, and may specify additional compensation or recognition for such efforts. Its core practical function is to incentivize superior performance and clarify expectations, ensuring both parties understand how extraordinary contributions will be handled and rewarded.
Exceptional Service. 3.2.1 All unit members who serve other than the required number of days set forth in Article 4 for their job classification shall receive salary which is not less than that which bears the same ratio to the established annual salary for their position as the number of days they serve bears to the number of working days required for their job classification.
3.2.2 Unit members serving additional hours beyond their contractual obligation as specified in Article 4 other than Adult Education instructors shall be paid at the rate, or receive compensation time, established in Appendix A, Section K.
3.2.3 Additional service under this article shall be covered by the provisions of Article 7.9.
3.2.4 Unit members may, upon verification of extra hours worked beyond the contracted workday, qualify for compensatory time off from their respective duties if:
3.2.4.1 the unit member obtains, when possible, prior approval of his or her supervisor to work the extra hours, or
3.2.4.2 the unit member is required by his or her supervisor to work extra hours and the extra hours worked are devoted to completing one’s regular daily duties, as opposed to adjunct duties and other required meetings as per the contract between the District and the Vacaville Teachers’ Association.
3.2.4.3 Compensatory time shall be earned at the rate of one hour for each extra hour worked. Compensatory time accrued shall not be utilized in blocks of time greater than two (2) workdays, unless taken on non-instructional days. Compensatory time off shall be scheduled at a time mutually acceptable to the unit member and his or her supervisor. Compensatory time off shall be taken prior to June 30th of the school year during which it was earned or the unit member shall receive monetary compensation for the unused time at the non-teaching hourly rate of pay on Appendix A, Section K.
3.2.4.4 the unit member may choose to be paid the non-teaching hourly rate of pay on Appendix A, Section K instead of earning compensation time.
Exceptional Service. Customer may require Exceptional Service. If Exceptional Service is needed, Customer shall identify service requested. Arrangements and additional fees will be negotiated prior to the initiation of any such Exceptional Service.