Event Notification. VeriCenter shall provide initial notice to a designated Customer’s representative by telephone, e-mail, pager or comparable notification service within one (1) hour of VeriCenter becoming aware of an event that has caused or may cause an Unscheduled Outage. In the event Customer first becomes aware of such event, Customer shall promptly provide initial notice to VeriCenter via the Toll-Free Customer Support Number (▇▇▇) ▇▇▇-▇▇▇▇. Status reports about the event will continue on the hour until either the event has been resolved or both VeriCenter and the Customer have determined a course of action that does not require continued notification.
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Event Notification. VeriCenter shall provide initial notice to a designated Customer’s representative by telephone, e-mail, pager or comparable notification service within one (1) hour of VeriCenter becoming aware of an event that has caused or may cause an Unscheduled OutageOutage that effects service. In the event Customer first becomes aware of such event, Customer shall promptly provide initial notice to VeriCenter via the Toll-Free Customer Support Number (▇▇▇) ▇▇▇-▇▇▇▇. Status reports about the event will continue on the hour until either the event has been resolved or both VeriCenter and the Customer have determined a course of action that does not require continued notification.
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Event Notification. VeriCenter shall provide initial notice to a designated Customer’s representative by telephone, e-mail, pager or comparable notification service within one (1) hour of VeriCenter becoming aware of an event that has caused or may cause an Unscheduled Outage. In the event Customer first becomes aware of such event, Customer shall promptly provide initial notice to VeriCenter via the Toll-Free Customer Support Number (▇▇▇866) ▇▇▇-▇▇▇▇VCENTER. Status reports about the event will continue on the hour until either the event has been resolved or both VeriCenter and the Customer have determined a course of action that does not require continued notification.
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