Evaluation of Availability Performance Clause Samples
The 'Evaluation of Availability Performance' clause defines how the operational uptime or availability of a service, system, or equipment will be measured and assessed. Typically, this involves specifying the metrics, timeframes, and data sources used to track availability, such as monitoring system logs or service reports over a defined period. By establishing clear criteria and methods for evaluating performance, this clause ensures both parties have a mutual understanding of expectations and provides a basis for addressing underperformance or triggering remedies if agreed availability targets are not met.
Evaluation of Availability Performance. The control charts shall be reviewed annually in order to evaluate Availability performance. The annual performance evaluation shall consist of an examination of each of the control charts to determine if one or more of the following four tests indicate a change in performance. The four tests have been selected to enable identification of exceptional performance in an individual year, shifts in longer term performance, and trends in longer term performance.