Error Reports / Response Time. Exasol provides the error reporting system described in Section 1, Standard Level also for the reporting of hardware errors. In addition, the Response Time in Section 3.1 also applies for hardware errors.
Appears in 3 contracts
Sources: Software License and Service Agreement, Software License and Service Agreement, Software License and Service Agreement
Error Reports / Response Time. Exasol provides the error reporting system described in Section 1, Basic and Standard Level also Level, additionally for the reporting of hardware Hardware errors. In addition, the Response Time in Section Sec. 3.1 also applies for hardware errors.
Appears in 3 contracts
Sources: Software License and Service Agreement, Software License and Service Agreement, Software License and Service Agreement
Error Reports / Response Time. Exasol provides the error reporting system described in Section 1, Basic and Standard Level also for the reporting of hardware errors. In addition, the Response Time in Section 3.1 also applies for hardware errors.
Appears in 2 contracts
Sources: Software License and Service Agreement, Software License and Service Agreement