Error Corrections and Defect Resolutions. Xxxxxx shall use commercially reasonable efforts to correct and/or provide a work- around for any incident reported by Customer in the current unmodified release of the SaaS Services in accordance with the priority level reasonably assigned to such incident by Xxxxxx.
Appears in 3 contracts
Samples: Kentik Saas Services Agreement, Kentik Saas Services Agreement, Kentik Saas Services Agreement
Error Corrections and Defect Resolutions. Xxxxxx shall use commercially reasonable efforts to correct and/or provide a work- work-around for any incident reported by Customer in the current unmodified release of the SaaS Services in accordance with the priority level reasonably assigned to such incident by Xxxxxx.
Appears in 2 contracts
Samples: Kentik Saas Services Agreement, Support and Service Level Agreement
