Common use of Employee Training and Development Clause in Contracts

Employee Training and Development. The Manager shall provide a formal training program for all new hires to develop their skills and abilities for achieving quality work performance. The program should involve classroom and field instruction, encourage employee participation, etc. Manager’s training program shall include but not be limited to cash handling and cashier training, reporting procedures, maintenance and safety standards and inspections, ticket transactions, professional conduct, customer service and effective communication techniques, dispute handling, OSHA, ethics, diversity and cultural sensitivity, anti-harassment and workplace violence, emergency and safety procedures and security measures. Manager shall provide refresher training courses to existing employees annually and submit a copy of their proposed Training Program.