Emergency Communications Center. The parties recognize the challenges associated with optimal staffing in the Communications Center environment. In view of these challenges the parties have agreed that the options for hours of work will be established that will ensure continuity of service, optimal staffing and improved morale. Hours of work for bargaining unit Emergency Communications Center (ECC) personnel shall be an average of forty-two (42) hours per week and shall primarily be four (4) twelve (12) hour shift periods with four (4) consecutive days off. Early relief up to two hours is authorized if approved by the Station Officer. Additional work hour options shall be available to bargaining unit employees which include: 1) two
Emergency Communications Center. It is the intent of the Emergency Communications Center to provide breaks to dispatchers per Article 10.1 Rest Period above. Employees working twelve (12) hour shifts shall be granted a rest period, of no less than ten (10) minutes, during each four (4) hours of work. Dispatchers or Supervisors who request and are denied in writing the ability to take at least one (1) break in an eight (8) hour shift or two (2) breaks in a twelve (12) hour shift shall be eligible to receive Break Pay Compensation as outlined below: Communications Dispatcher I $19.50 per shift Communications Dispatcher II $22.50 per shift Shift Supervisor $25.00 per shift Operations Supervisor $27.00 per shift Furthermore, employees scheduled and required to be at their workstations for eight (8) or more consecutive work hours shall have their meal during work hours.
