Downtime. In case of Downtime of the Productsup Platform, Productsup will provide Client with regular updates on system status, mitigation efforts and expected timing for Productsup Platform to become available again.
Appears in 6 contracts
Sources: Software as a Service Subscription Master Services Agreement, Software as a Service Subscription and Master Services Agreement, Software as a Service Subscription and Master Services Agreement
Downtime. In case of Downtime of the Productsup Platform, Productsup Provider will provide Client with regular updates on system status, mitigation efforts and expected timing for Productsup Platform to become available again.
Appears in 1 contract
Sources: Service Level Agreement (Sla)