Downtime/Maintenance Clause Samples
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Downtime/Maintenance. Supplier periodically adds, repairs, and upgrades the data center network, hardware and the Application and shall use commercially reasonable efforts to accomplish this without affecting the Customer’s access to the Application; however, repairs of an emergency or critical nature may result in the Application not being available for the Customer’s usage during the course of such repairs. Supplier reserves the right to take down the server(s) at the data center in order to conduct routine maintenance to both software and hardware according to the following protocols.
Downtime/Maintenance. Licensor periodically adds, repairs, and upgrades the data center network, hardware and the Software and shall use its best efforts to accomplish this without affecting the Licensee’s access to any Software; however, repairs of an emergency or critical nature may result in the Service not being available for the Licensee’s usage during the course of such repairs. Licensor reserves the right to take down the server(s) at the data center in order to conduct routine maintenance to both software and hardware according to the following protocols; Standard Maintenance Window Wed: 9 pm – 1 am Sun: 9am-1 pm Scheduled Uploads Regular planned uploads of new functionality will take place during the standard maintenance window. - Minimum of 10 day Notice prior to the upload going into the production environment. - A message will be displayed on the main site stating Licensor will be down. Scheduled Maintenance Routine, scheduled maintenance will performed inside the maintenance window. - A message will be displayed on the main site stating Licensor will be down. Non-Scheduled/Emergency Maintenance May be performed outside the maintenance window and will be counted as unscheduled downtime. - Licensee will be notified immediately - A message will be displayed on the main site stating Licensor will be down.
Downtime/Maintenance. DevFactory periodically adds, repairs, and upgrades the data center network, hardware and the Application and shall use commercially reasonable efforts to accomplish this without affecting the Client’s access to the Application; however, repairs of an emergency or critical nature may result in the Application not being available for the Client’s usage during the course of such repairs. DevFactory reserves the right to take down the server(s) at the data center in order to conduct routine maintenance to both software and hardware according to the following protocols.