Disaster Recovery Testing Requirements. Testing shall be used to perform a variety of functions and requirements including, but not limited, to the following: o Determining the feasibility of the recovery process o Verifying the compatibility of backup facilities o Ensuring the adequacy of procedures relating to the various teams working in the recovery process o Identifying deficiencies in existing procedures o Training of various team managers and members o Demonstrating the ability of the organization to recover o Providing a mechanism for maintaining and updating the recovery plan The Vendor shall provide adequate annual test time and technical assistance as required by the Eligible User. Vendors shall assist agency staff in assuring that the agency‘s backup operations can be implemented in the vendor‘s facility at the time of a disaster. Vendors shall provide a variety of test periods and lengths of test time to accommodate multiple testing needs. (e.g. Some users may require one test a year and need 48 hours to conduct the test while others may require 120 hours to complete their testing process. Other users may require multiple test times and choose to test mainframe operations one time and open source during another time.) o Service Provider may provide additional optional testing periods such as: Semi-annual Quarterly Monthly The scope of the Eligible User‘s test(s) will determine the amount of lead time required for performing those tests. Vendors shall make every effort to schedule tests based upon the amount of lead time required for various testing scenarios. Vendors shall provide a scale of hours for test periods. All Tests shall be subject to immediate cancellation or termination, and shall be rescheduled as soon as possible, if and when any other Eligible User declares a disaster and requests use of the Recovery Services being tested. The Eligible User may use certain Recovery Services to test its disaster recovery capability (‗Test‖) for the number of Test Periods stated in the applicable Schedule. Service Provider shall provide technical assistance to assist Eligible User staff in assuring that the Eligible User‘s backup operations can be implemented in the vendor's Cold-site facility at the time of a disaster. Additional test periods may be offered and shall be subject to availability. Eligible Users that have state-wide field offices will have the ability to add individual Recovery Services and Network Services Agreements, governed under the master Eligible User‘s Agree...
