Direct Responsibilities Clause Samples
The Direct Responsibilities clause defines the specific duties and obligations that a party is required to perform under an agreement. It typically outlines the tasks, deliverables, or standards of conduct expected from the party, such as providing services, delivering goods, or maintaining confidentiality. By clearly enumerating these responsibilities, the clause ensures that each party understands their role and helps prevent misunderstandings or disputes regarding performance expectations.
Direct Responsibilities. The Operations Manager has direct responsibility for:
3.1.1 All activities dealing with operations support for portions of the shared system infrastructure, as approved by the ALMR Executive Council.
Direct Responsibilities. The NM has direct responsibility for:
Direct Responsibilities. The SM has direct responsibility for:
4.1.1 Interfacing with the user-designated representative(s) on System management issues.
4.1.2 Directing daily and emergency System technology management, and administration functions to meet the operational needs of the User Council as stated in this SLA and any other applicable contract statements of work and memoranda of agreement and understanding.
4.1.3 Technical management, operation and oversight of the shared System infrastructure hardware and software.
4.1.4 Ensuring that the System technology performance meets the user’s operational needs day to day, and during emergencies.
Direct Responsibilities. 10.1. Nothing in this Schedule 2 shall relieve either party of its own direct responsibilities and liabilities under Data Protection Laws. The Data Receiver acknowledges that it may be subject to investigative and corrective powers of supervisory authorities under Data Protection Laws. If the Data Receiver fails to meet its obligations under Data Protection Laws, then it may be subject to significant financial penalties and may have to pay compensation.
Direct Responsibilities. The Operations Manager has direct responsibility for:
3.1.1 All activities dealing with the operations support for portions of the shared System infrastructure that have been declared operational and transferred from the Joint Project Management Team implementation responsibility to an O&M responsibility, as approved by the ALMR Executive Council.
3.1.2 Coordinating with the User Council to manage the operation of System to comply with specified parameters, service levels and metrics defined in this SLA.
3.1.3 Coordinating with the User Council to recommend policies, procedures, contracts, organizations and agreements that provide the service levels as defined in this SLA.
3.1.4 Coordinating/cooperating with the User Council to sustain/improve the Customer Support Plan (CSP). Associated processes and procedures include: access to sites; call desk procedures; service call reporting; escalation processes and rules; metrics for measuring user satisfaction and other critical components associated with providing user support; and sustaining and restoring operations to meet the user needs, subject to approval of the Executive Council
3.1.5 Coordinating with the User Council to devise metrics and gather data that demonstrate compliance with this SLA, subject to approval by the Executive Council
3.1.6 Reporting results and providing feedback on operational support issues, metrics, and other critical operational issues to the User and Executive Councils on a regular basis, but monthly at a minimum.