DIR Customer Meetings Clause Samples

DIR Customer Meetings. To enable the intent of addressing issues at the lowest possible level, DIR Customers interface directly with DCS Service Providers on a day-to-day basis. DIR Customers’ technical staff communicate issues and follow up on requests withDCS Service Providers staff as necessary to ensure effective delivery of the Services. Regularly scheduled operational meetings may focus on service delivery, change management, transformation, planning projects, status, finance or other topics, depending upon the circumstances. The historical frequency of data center services operations meetings has been weekly for most DIR Customers, with a single meeting addressing all relevant topics; however, the meeting frequency is determined by the DIR Customer business and technology needs.